Sainte-Helene-du-Lac Vacations from ￥207,971

Property was very cute and clean! Very walkable to most places. We were there in October and a lot of restaurants were closed. Only critique is that the pillows were very thick, would be nice to have some options of thinner ones.

Wonderful Hotel,I really enjoyed my stay. Professional and courteous staff. Great location to the Village and slopes. Perfect for families with pool, jacuzzi and billiards. They say they speak English, but not that I saw. It was not an issue.

Let me start by saying that whatever you do, book the largest room available but NEVER the room for 4 which is too small for humans. The room occupancy is calculated based on the usage of the most basic of sofabeds and trust me, you want a proper bed. So if there is 4 of you then book for 6 or as I said - as large as possible. The flat we stayed in was basic but clean and functional. The bathroom was super and the bedrooms as well. The kitchen/living area is quite small and the balcony was to small for 3 even though we stayed in a flat for 6. The complex has an excellent pool which is very popular with guests. The reception is not always manned by when it is, we found the staff super nice and helpful. Please note that you have to clean after yourself before you check out. Our first impression when we arrived was not great but La Feclaz really grew on us while we were there and we were somewhat sad to leave. La Feclaz has a several fairly basic, reasonably priced but ok restaurants but don't expect gastronomy. The village does however have a truly excellent little supermarket with all you need again at reasonable prices. Attaced to the supermarket is a laundrette which is the only place you can wash clothes. In terms of things to do, as a family we highly recommend the very well signed local hiking paths which are great for families as well as seasoned hikers. Cyclists are also in for a treat as the climb from Chambery to La Feclaz is 1100m and steep.

Great hosts will be back

This is a lovely hotel in a good location for the ski slopes (walking distance to the Bossonet lift even with skis and boots, but there is also the option of the free hotel shuttle to get down to the slopes, and then you get the village free ski bus to get back to the hotel at the end of the day if you want to). The hotel staff stand out as being particularly good. Extremely courteous, quick to action any issues, and always someone available to help. We had an unfortunate issue with the people in the neighbouring room to ours, but the reception staff were very quick to try and sort the problem or find an alternative solution. Valet parking in the hotel's car park was beneficial and worth the 18EUR per night charge to avoid having to find a parking space outside. Can't comment on the bar, breakfast or spa as didn't use any of these services. Ski rental was excellent, good equipment and friendly staff member. Rooms were very clean, with good facilities. Soundproofing between rooms is not great (we could clearly hear people in the rooms next to us) but that isn't a fault of the hotel. Overall a very good stay, the hotel is clearly popular and also appears to be popular with families as we saw lots of children around. Overall a very good staf