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"Ask about water shortage before booking"

"Yes"

"being charge and not staying at the hotel "

"L'accueil du personnel très sympathique et ont été très accommodant. On a eu besoin à quelque reprises de leur service et à chaque fois, la réponse a été rapide . L'emplacement est sécuritaire et tres bien situé."

"They upgrade my room free of charge was much appreciated "

"PROS: beautiful location, property, and room, large balcony with small kitchen area CONS: Basic service items insufficient or not even available: - coffee maker in room came without supplies; but they sell you coffee pods for 1 Euro ea. at the front desk, twice the nearby store price; - no paper towels or hand tissues available, even upon request (maid told us to 'just use toilet tissue') - getting a towel for the beautiful swimming pool is nothing short off a hassle: we were told we could get it at the front desk with ID, only to be told later that we first need go back to our room to get a passport or other picture ID; i.e., a room key or the passport copy they took on check-in are not sufficient. In summary, we did not feel treated as valued guests, particularly since this is a very small property overall, with rather few guests. We will not return."

"Les accessoires facilitant tels que, étaient inexistants: papier aluminium ou petits contenants pour ranger notre nourriture au frigo, 2 rouleaux papiers hygiéniques pour 2 adultes c est beaucoup trop peu pour 1 semaine. J ai jamais vue ça auparavant devoir aller porter nos vidanges nous même à quelques rues de la chambre. Dans l annonce nous n avions pas compris que notre balcon était directement au dessus des 3 restaurants ayant un fort volume de musique le soir. Par contre cela n était pas dérangeant pour nous, simplement que les prochains visiteurs soient au courant Si vous n aimez pas les commandes, n en demandé pas. Je ne vais pas récrire pour vous faire plaisir"

"The hotel is walking distance to the ferry terminal and restaurants. If you need a room for a night you can tough it out. The room was clean but needs refurbishing. Wifi connection was poor. There was no iron, fridge or station to make tea or coffee in the room. "

"The staff was great and the property was as well. The room was lovely and I had a great view of the Carnival parade. I will stay here next time I visit Martinique. Also, they have onsite parking which is beneficial for staying near the parade site."