Saint Helene Beach

My stay at the Anantara Nice Hotel had its highs and lows. The service was truly outstanding—every staff member, including the bellman, was exceptionally courteous, attentive, and went above and beyond to make our experience memorable. Their professionalism and warmth were a highlight of the trip. However, the cleanliness of the room left much to be desired. On one occasion, my ring fell under the bed, and when I looked to retrieve it, I was shocked to find the area absolutely disgusting, caked with dust and dirt. It was clear that this part of the room had not been properly cleaned in some time. To make matters worse, I developed congestion and a sore throat during my stay, and the dusty conditions in the room certainly didn’t help my recovery. While the service was impeccable, the lack of cleanliness in the room significantly detracted from the overall experience. I hope the hotel addresses these housekeeping issues to match the excellence of their staff.

I have such mixed feelings about this hotel. On one hand it’s gorgeous and unquestionably a must stay at least once. Gorgeous. Magnificent. Beautiful. Some Staff (in particular when we checked in on July 29th) is phenomenal and very professional as well as in the Chantecler Restaurant as well as hotel bar on the premises with all around staff completely superb… Want to single out Ricardo for creating nothing short of a special experience for anyone who walks into the restaurant! But front desk and valet service is spotty, for hotel at this price point people could be more accommodating, professional and kinder! Please please be careful using the elevator it has two doors and not one and the glass door is very clean and if you are mildly distracted you can get really hurt. My kids found it found but I walked straight into the glass door and broke my nose. It hurt a lot. Thankfully it’s not disclosed. In the U.S. they would certainly put stickers on glass this clear. I am fine but someone could get really hurt. An older person or a child! Just beware. Oh the papillon suite we were in was gorgeous.absolutely indescribable. Overall we highly recommend this hotel just be careful in elevator and enjoy the history and the magic!

Beautiful property extremely good service with great views of the water.