Saint-Andre-de-la-Roche Vacations from ￥358,726

hotel was really beautiful

This hotel is outstanding, the staff are so professional and friendly, rooms are exceptional with gorgeous views, location unbeatable and facilities excellent. Food in the restaurant is 12 our of 10 ! We will keep returning - such a very beautiful experience. THANK YOU

One of my favorite properties on the planet! Excellent in all respects. Breakfast buffet unparalleled and worth it for the fresh croissants alone! Pool area atmosphere outstanding ( make sure it is open as it closes for four weeks in spring and fall for seasonal transition to an enclosed pool during winter months. Highly recommend if you are visiting the Côta d’Azur as everything is easily accessible by car. Don’t miss the new San Remo Luxury Outlets just 30 min away!!

Reception staff were excellent in accommodating our requests.

Great location and friendly staff. It is disappointing that the room service menu is very poor and not updated to reflect what is actually available and especially what is available from 10pm, which is more like what you get in a 3 star hotel. This is in stark contrast to what they offer in the restaurants at the same time ( one of them has 2 Michelin Stars). They knew I was gluten free but there was nothing appetising to eat on the menus or at breakfast. Room service brought normal bread each time even when they knew. The larger expensive suites are probably not occupied a lot as there is a stale water smell in the bathroom. The one you get when pipes are not run enough. The showers were not hot either. When I asked to speak to a manager I was told here was nobody available and they had gone home...I had to email the CEO and even then nothing was resolved I was just told he would talk to me in the morning (when I will have likely left) . I would say a perfect dreamy place to stay in a normal room or basic suite so long as you don't expect too much food veriety on the room service menu and enjoy the restaurants instead. The mini bar is lacking in typical drinks and snacks you would expect in a top end 5 star hotel and they should leave more water in the suite each day. The massage treatments we had were great although we had to walk through a busy restaurant to go to and from the treatment rooms which is not ideal.