季節限定屋外プール

モーテル 6 サクラメント カリフォルニア - セントラルの口コミ

2 out of 5

口コミ

7.0

良い

評価 10 - 1001 件の口コミ中 365 件が非常に良い" "
評価 8 - 1001 件の口コミ中 232 件が良い" "
評価 6 - 1001 件の口コミ中 131 件が普通" "
評価 4 - 1001 件の口コミ中 76 件が不満" "
評価 2 - 1001 件の口コミ中 197 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

6.4/10

設備とサービス

7.2/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Dapree

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was just insanely awsome perfect vibe i did have a loud nighbor but the staff quickly jumped on it and handled it. :)
2024 年 5 月に 1 泊滞在

8/10 (良い)

JERALD

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
the service person was veryy unfriendly
2024 年 5 月に 7 泊滞在

2/10 (非常に不満)

sang

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Our room was dirty, had a strong urine smell coming from the AC.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Mansa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had a tiny room I wish I could lease
2024 年 5 月に 1 泊滞在

6/10 (普通)

Susan

2024 年 5 月に 1 泊滞在

6/10 (普通)

George

気になった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 23 日)
Hi George,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 (非常に良い)

Mohammad

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice Hotel
2024 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Mohammad,Thank you for the amazing review!Maz K.#Team6

8/10 (良い)

Jinhui、San Jose

出張
quite for sleep
2024 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Jinhui,Thank you for the excellent review! Maz K.#Team6

8/10 (良い)

ming er

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Hamid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

6/10 (普通)

Jose、San Francisco

出張, カップルで旅行
The room floor was not very clean
2024 年 5 月に 3 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 (非常に良い)

Kelli

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The beds and pillows were comfortable. the floors were dirty.
2024 年 5 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 5 月 15 日)
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 (非常に良い)

Marychristine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a great stay can’t complain
2024 年 5 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 5 月 15 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 (非常に良い)

Sourab

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Sourab,Thank you for the perfect rating!Lilith#Team6

10/10 (非常に良い)

Sourab

2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Sourab,Thank you for the perfect rating!Lilith#Team6

4/10 (不満)

Rocio

家族旅行
気になった点 : 清潔度
Floors were not clean. Noisy area, was not able to sleep most of the night
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Rocio,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 (不満)

vickie

出張, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
microwave didn't work smoke smelled room even though non smoking ground had piss stains on grass from dogs were supose to be in back of hotel had to ask for blow dryer no coffee broken machine wouldn't recommend
2024 年 4 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Traveler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Maz K.#Team6

8/10 (良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 5 月 10 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 (良い)

Sharon

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I've stayed her three times. Son was at UC Davis Med Center for about a month. Convenient, helpful staff, easy on and off freeways. Close to UC Davis Med.
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Sharon, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 (不満)

Lisa

2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Hi Lisa, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quite
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Anthony, Thank you for the 5-star rating!Natalie #Team6

2/10 (非常に不満)

Shayla

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Hi Shayla,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 (非常に不満)

Christian

2024 年 4 月に 1 泊滞在

8/10 (良い)

Victor

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view and everything was fine
2024 年 4 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 17 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 (非常に良い)

Jose

カップルで旅行
良かった点 : 設備とサービス
I love this property
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Jose,We're delighted to hear that you love our property! Your satisfaction is our greatest reward, and we're grateful for your positive feedback. We strive to provide exceptional service and accommodations to all our guests. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay.

2/10 (非常に不満)

Andrew

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We asked for clean towel 3 times and did not receive them. Also, stayed for 3 days, but was unable to get room cleaned and beds made.
2024 年 3 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Andrew,We apologize for the inconvenience you experienced during your stay. Providing prompt and attentive service is a priority, and we regret that we fell short of your expectations in this regard. Your feedback regarding the towel request and housekeeping service will be addressed with our team to ensure improvements are made. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust during future visits.

2/10 (非常に不満)

Andreas

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 6 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Andreas,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

2/10 (非常に不満)

Michael

出張
気になった点 : スタッフとサービス、設備とサービス
The staff were really rude and apathetic about the cleanliness of the rooms and customer service.
2024 年 3 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 3 日)
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 (非常に良い)

Michael

出張
Great Staff
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Michael,Thank you for recognizing our staff! We're proud of our team and their dedication to providing excellent service. Your kind words will be shared with them as encouragement. We appreciate your feedback and hope to continue exceeding your expectations during future visits. If you need anything else, please don't hesitate to let us know.

10/10 (非常に良い)

Karen

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Joseph

Good
2024 年 3 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi Joseph,Thank you for the amazing rating!! Maz K.#Team6

8/10 (良い)

Ed

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very reasonable, convenient and nice motel!
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi Ed,Thank you for positively rating your stay!!Maz K.#Team6

8/10 (良い)

cynthia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a nice stay. Nice location. Good staff. Grace price.
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A clean, friendly, quiet and well-run. Check in staff was awesome and professional. Very comfortable for a Motel 6!
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi Melissa,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 (非常に良い)

Kevin

出張
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Irma

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Customer Service
The employee was very pleasant. I highly value good customer service. And because she was kind, respectful, and friendly, I will be returning in the future. Thank you!
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest,Thank you for your kind words and for recognizing the excellent service provided by our staff. We are delighted to hear that your experience with us was positive due to their kindness, respect, and friendliness. Providing exceptional customer service is a top priority for us, and we're thrilled that our team members exceeded your expectations. Your feedback means a lot to us, and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Kristen、San Francisco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi Kristen,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 (非常に不満)

G. Bruce

気になった点 : 清潔度
My dog spilled water on the floor and when I went to wipe it up, the towel turned black. When I took alcohol to the door knobs and tv clicker -similar issue. When I complained they did hand me a clean mop and disinfectant and said they had a new person and would address the problem. But I had to clean my own room at 10pm...Otherwise nice neighborhood and room was quiet.
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Guest,Thank you for taking the time to share your feedback with us. Your comments have been noted, and we will take immediate action to address these issues. Your feedback is invaluable to us, and we are grateful for your kind words about our room. We will continue to work hard to improve and provide a more enjoyable experience for our guests.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 7 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Senibiau K

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room was clean. Everything was good.
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,We are glad you liked our servuces and well-kept room. Feedback from our guests is crucial to us as your input helps with our continuous efforts to provide excellent service and a great stay. Thank you so much for your business.

10/10 (非常に良い)

Derren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Always a Pleasure
We are in between homes and this place is priced right, friendly, and even though the area looks shady, we have always had a great experience.
2024 年 2 月に 7 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Breanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was great, the staff was friendly and helpful and the process was quick. The rooms are small but the bed was comfy.
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 (非常に良い)

Kevin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 (良い)

Angel

出張
良かった点 : スタッフとサービス
Overall, the property was OK but I must admit it is very loud such as lawnmowers being turned on at 6 or 7 AM and you can hear a lot of traffic. That is the only down falls but other then that it’s ok place for the price.
2024 年 1 月に 12 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, you found our property satisfactory, especially considering the value of the price. Your comments are valuable to us, and we will consider them as we strive to improve our guest experience.

2/10 (非常に不満)

Latoya

2024 年 2 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 (良い)

Jayme

ペット同伴の旅行, 出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that the rooms came with microwaves and fridges! Rooms were small, but adequate.
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 9 日)
Hi Jayme,Thank you for your positive feedback! We're delighted to hear you appreciated the amenities provided in our rooms. While our rooms may be compact, we're glad they meet your needs. Your satisfaction is important to us, and we look forward to welcoming you back for another comfortable stay.

8/10 (良い)

Winnie

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Room is clean, but bath towels are kinda old and don’t look so clean. I believe is old stains that is very hard to remove. But over all is decent for the price you pay. The surrounding neighborhoods are quite enough, feel safe.
2024 年 2 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Winnie,Your satisfaction is important to us. We're glad to hear that you found the overall cleanliness satisfactory and felt safe in the surrounding area. We apologize for any inconvenience caused by the condition of the bath towels and assure you that we're taking steps to address this issue. We're committed to continually improving our services. Hope to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Nicole

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this property but it would be nice if someone would pick up all the dog doo doo in the grass in the parking lot. Its overloaded & unsanitary. Maybe installing a garbage can with free doo doo bags would help. Ive seen that at other motels.
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi Nicole,Thank you for your positive feedback on our property. We appreciate your concern about dog waste in the parking lot. We apologize for any inconvenience and assure you we're actively working on solutions, including the possibility of installing a garbage can with complimentary doo-doo bags. Your suggestion is valuable, and we aim to provide a cleaner and more pleasant environment. We hope to continue exceeding your expectations in the future.

2/10 (非常に不満)

Angela

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Don’t stay here unless u like roaches. U get what u pay for. And by the way u can’t take a bath at this complex either. Only showers and if you’re disabled they will charge u an extra $50 to switch to a disabled room because of your disability which I believe is illegal. How r u gunna charge someone for having a disability?
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Angela,Our team apologizes for your disappointing experience. Providing a clean and comfortable environment is our priority, and we regret that we fell short of this standard. Regarding the accessibility issue, we'll investigate and ensure compliance with all regulations. Your feedback is crucial in helping us improve, and we're committed to addressing these concerns promptly. We appreciate your patience and understanding.

6/10 (普通)

Rodelio

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The place was really nice and accessible and staff was great in changing our request. But the second room we moved was still smelling with remnants of cigarette smoke though it is supppsed to be a non smoking room masked with air freshener. We were just so tired to move again so we just slept (got a headache the following day). Otherwise, will still come back and will make sure it is a completely non smoking room previously.
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Rodelio,Glad to know that you liked our convenient location and friendly staff. However, we apologize for the inconvenience you experienced during your stay. Ensuring a smoke-free environment is a priority, and we regret that we fell short of meeting your expectations. Your feedback is invaluable, and we'll take immediate steps to address this issue. We appreciate your understanding and hope to have the opportunity to exceed your expectations on your next visit.