Hi Wendy,I'm sorry to hear about your unpleasant experience with us. A smoke alarm going off in the middle of the night and then not being replaced is a serious safety concern, and it's unacceptable that this happened. This is not only a disruption to your rest but also a violation of safety protocols. We'll be addressing this issue immediately to ensure all safety equipment is properly maintained and replaced when necessary.It's also disappointing that you didn't receive room service during your stay, and that our Wi-Fi service didn't work, impacting your ability to complete your work. We understand how crucial reliable Wi-Fi is, especially for business travelers, and we're working to improve our connectivity to avoid future disruptions.I apologize for the negative experience with our staff, especially with a trainee having a bad attitude. Proper training and a positive attitude are essential for a successful guest experience, and we'll be reinforcing our training to ensure all team members are courteous and helpful.Thank you for bringing these issues to our attention. If you would like to discuss your experience further or have any suggestions on how we can improve, please don't hesitate to reach out. I hope you'll consider giving us another chance to provide a safer, more comfortable, and enjoyable stay in the future.Best Regards,Customer Care Team

Hi there,Thank you for your feedback! We're glad to hear that your check-in was quick and that you found our dining options convenient. We aim to make the check-in process smooth and efficient, so it's great to know we achieved that for you. It's also wonderful that our dining options contributed to a convenient and enjoyable stay. If there's anything else you'd like to share about your experience or if you have any suggestions for improvement, we'd love to hear from you. Thanks for staying with us, and we look forward to welcoming you back soon for another seamless and enjoyable visit.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Roshan,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards,Customer Care Team

Dear Guest,We're glad to hear that you found value in your stay with us at Motel 6! Providing affordable accommodations without compromising on cleanliness and comfort is what we strive for. Your satisfaction is important to us, and we're grateful for your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back for another great experience soon!Best Regards,Customer Care Team

Hi William,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings and review, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Hi Raquel,We're thrilled to hear that you consistently experienced professionalism at our front desk! Providing excellent service to our guests is our top priority, and we're delighted that our team has consistently met your expectations in this regard. Thank you for your kind words, and for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the future! Best Regards,Customer Care Team

Dear Guest,We're glad to hear that you found our place to be a good choice for your stay! Providing a comfortable and enjoyable experience for our guests is our priority, and we're delighted that we could meet your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future!Best Regards,Customer Care Team

Hi Raquel,Thank you for your positive feedback! We're delighted to hear that you found our staff attentive and that you had an excellent experience during your stay. We strive to provide top-notch service to all our guests, and we're thrilled that our efforts contributed to your satisfaction. We're excited to welcome you back for another stay in the future, and we'll ensure that your next visit is just as enjoyable!Best Regards,Customer Care Team

Hi Angie,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found your overall stay clean, quiet, and that our staff provided friendly service. However, we apologize for any inconvenience caused by the presence of bugs in your room. Please rest assured that we take this matter seriously and will address it promptly with our housekeeping team to prevent any recurrence. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a flawless stay in the future. Best Regards,Customer Care Team

Hi Robert,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Hi Daniel,We're delighted to hear that your experience with us has been positive so far! Your satisfaction is our utmost priority, and we're thrilled that everything has met your expectations. If there's anything specific you need or any way we can enhance your stay further, please don't hesitate to let us know. We're here to ensure your time with us continues to be enjoyable and memorable. Thank you for choosing us, and we look forward to exceeding your expectations throughout the remainder of your stay!Best Regards,Customer Care Team

Hi Toni,We're delighted to hear that you had a fantastic stay with us! Your satisfaction is our top priority, and we're thrilled that you enjoyed every aspect of your experience at our hotel. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards,Customer Care Team

Hi Mary,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Hi Alexander,We're thrilled to hear that you would choose to stay with us anytime you're in Sacramento! It's our top priority to provide a welcoming, comfortable, and memorable experience for our guests. Your confidence in choosing us for future visits means the world to our team. We look forward to your next stay, ensuring it's just as enjoyable as the last. Thank you for your kind words, and see you soon in Sacramento!Best Regards,Customer Care Team

Hi Christian,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff amazing and helpful. However, we apologize for any inconvenience you experienced with the WiFi not consistently meeting your expectations. We appreciate your understanding and will certainly look into improving the connectivity to ensure a more seamless experience for our guests in the future. Your input is valuable, and we hope to have the opportunity to welcome you back for another positive stay. Best Regards,Customer Care Team

Hi Christian,Thank you for your kind words about our staff! We're delighted to hear that you found them to be respectful and eager to assist. Providing excellent service is our top priority, and it's always rewarding to receive positive feedback. If there's anything specific you appreciated about your interaction with the staff or if there are ways we can further assist you in the future, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Best Regards,Customer Care Team

Thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area

Hi David,Thank you for your brief but positive feedback! We're glad to hear that our location was easy for you to find. If you have any additional comments or suggestions, feel free to share them with us. We hope to welcome you back for another pleasant stay in the future.Best Regards,Customer Care Team

Hi Connie,We're delighted to hear that you enjoyed your stay with us! Our team works hard to ensure our guests have a pleasant and comfortable experience, and it's rewarding to know we've succeeded. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Customer Care Team

Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that your overall experience was good. However, we apologize for the inconvenience of not having WiFi on your last night and the absence of a microwave in your room. Your concerns are important to us, and we will address these issues promptly to ensure a more comfortable stay for our guests. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Regards,Customer Care Team

Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our hotel to be clean and safe. Your satisfaction is our priority. Regarding the amenities, we appreciate your suggestion for an iron and microwave in the room. Guest feedback is crucial in helping us make improvements, and we will certainly consider your input for future enhancements. In the meantime, our front desk is always available to assist with any additional needs you may have during your stay. We look forward to welcoming you back and ensuring your next stay is even more comfortable.Best Regards,Customer Care Team

Dear Guest,We are genuinely sorry to hear about your experience with the A/C unit, and we take your concerns seriously. Your health and comfort are our top priorities. We will investigate the matter promptly to ensure that our systems are in proper working order and do not cause any discomfort. Please accept our sincere apologies for any inconvenience you may have faced. If there is anything specific you'd like to share or discuss further, please feel free to contact our management team. We appreciate your feedback and hope to have the opportunity to address your concerns and welcome you back for a more positive experience.Best Regards,Customer Care Team

Hi Christian,Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. We understand the frustration of being double charged, and we regret any miscommunication regarding the refund process. Our team is currently investigating the issue, and we assure you that immediate steps will be taken to rectify the double charge. To expedite resolution, we recommend contacting our front desk directly, where our staff is ready to assist you in initiating the refund process promptly. Additionally, we understand your concerns about communication, and we will work on improving our procedures to ensure guests receive accurate information on refunds. We appreciate your feedback and the opportunity to address and resolve this matter. We value your patronage and hope to welcome you back for a more seamless experience.Best Regards,Customer Care Team

Hi Erika,Thank you for taking the time to share your experience with us. We appreciate your positive remarks about our staff and the room's interior. We sincerely apologize for the inconvenience caused by the strange smell, and we assure you that we are actively working to address and eliminate any odors to enhance the overall stay for our guests. Regarding your concerns about other guests, we take matters of safety and comfort seriously, and we will be implementing additional measures to ensure a more secure and pleasant environment. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.Best Regards,Customer Care Team

Dear Arnold, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

Hi Brian,Thank you for your positive feedback! We're delighted to hear that our staff was nice and helpful during your stay. If there's anything specific you loved or any additional suggestions you may have, feel free to share. We look forward to providing you with excellent service during your future visits.Best Regards,Customer Care Team

Dear Barbara, thank you for your positive feedback! We are delighted to hear that you had a great experience during your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back again soon for another great stay!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Peggy,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Joseph,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Hi Ben,That's wonderful to hear! Our reception team strives to make every guest's stay special, and we're thrilled that they could arrange a great room for you. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We're here to ensure you have a fantastic experience!Best Regards,Customer Care Team

Hi Carol,Thank you for taking the time to share your experience! We're thrilled to hear that our front desk staff made a positive impression on you with their friendliness. However, we apologize for the trouble you experienced with the heater and the electrical plug. Please know that your comfort is important to us, and we encourage guests to inform us of any issues during their stay so that we can promptly address them. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay.Best Regards,Customer Care Team

Dear Guest,It's wonderful to hear that you had a satisfactory experience during your brief stay with us! We aim to provide a comfortable and enjoyable environment for all our guests, and we're thrilled that the interior and amenities met your expectations. If there's anything specific that stood out or any way we can make your next visit even better, please feel free to share. We look forward to welcoming you back for another pleasant stay!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Hi Jesse,I'm glad to hear that your stay was enjoyable! A clean room, helpful staff, functional amenities like heating, and an okay premise can all contribute to a comfortable experience. If there's anything in particular that stood out as a highlight or any way we can further enhance your future stays, do let us know. We'd love to make your next visit even more pleasant.Best Regards,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Hi Ching,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Dear Guest,We're delighted to hear that the staff was very nice and helpful during your stay. However, we're sorry to hear that the location was not ideal for those sensitive to noise. We understand that noise can be a concern, and we'll take your feedback into consideration for future improvements. If you have any specific suggestions regarding amenities, we would appreciate hearing them. Your feedback is valuable to us, and we hope to provide an even better experience on your future visits. Thank you for sharing your thoughts. Best Regards,Customer Care Team

Dear Glenn,We are truly sorry to hear about your disappointing experience during your stay. Your feedback about the area and the disturbances you encountered is important to us, and we apologize for the inconvenience. We also regret your concerns about cleanliness, staff and service, amenities, and property conditions. We take these issues seriously and will investigate to ensure that improvements are made. We hope you'll consider giving us another opportunity to provide you with a more positive and enjoyable stay in the future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Julie, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

Hi Stefan,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Dear James,We're truly sorry to hear about the disturbances you experienced during your stay. The incidents with the noisy neighbors and the presence of roaches are not indicative of the experience we aim to provide. We understand your frustration and apologize for any inconvenience you faced. Please know that we take your feedback seriously, and we will work to address these issues to ensure a more pleasant and comfortable stay for our guests in the future. We appreciate your patience and hope to have the opportunity to serve you better on your next visit!Best Regards,Customer Care Team

Hi Melvin,We sincerely apologize for the issues you encountered during your stay, including the presence of roaches in your room and the non-functioning TV. This is not the experience we aim to provide to our guests, and we understand your frustration. We will address these concerns to ensure a more pleasant and comfortable stay for future guests. Thank you for bringing this to our attention, and we hope you consider giving us another chance in the future.Best Regards,Customer Care Team

Hi Billy,Thank you for your positive feedback regarding the hotel's affordability, convenient location, and nearby amenities. We apologize for the issue with the daily service, and we will address this to ensure that guest preferences are respected in the future. We appreciate your understanding and look forward to welcoming you back for another stay.Best Regards,Customer Care Team