外観

ハイアット セントリック ダウンタウン サクラメントの口コミ

4 out of 5

口コミ

8.8

非常に良い

評価 10 - 607 件の口コミ中 393 件が非常に良い" "
評価 8 - 607 件の口コミ中 104 件が良い" "
評価 6 - 607 件の口コミ中 48 件が普通" "
評価 4 - 607 件の口コミ中 39 件が不満" "
評価 2 - 607 件の口コミ中 23 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

6/10 (普通)

KENGO

2023 年 11 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We will continue to work hard with our teams to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the teams.

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable stay. Close parking for only $20 overnight. Lots to do in the area.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Lyndal

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay here, staff were lovely.
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We are pleased to hear the staff provided the highest level of service to exceed expectations. Thank you again for taking to inform us about your recent stay.

10/10 (非常に良い)

Andrea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very nice and friendly, loved the nice clean smell when entering.
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We truly appreciate hearing the staff exceeding expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Katty、Santa Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We did valet and it was so easy. Walking distance to Golden 1, shopping and dinning. Staff was amazing, food at the bar was delicious.
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the Valet and hotel location. We are pleased to hear our hotel provided great benefits for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

4/10 (不満)

Roderick

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Staff Rooms were poorly equipped. TV didn’t work. No microwave. Poorly lighted. The electricity crapped out two or three times.
2024 年 5 月に 1 泊滞在
Hyatt Centric Sacramento Teamからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Valued Guest, Thank you for taking time to leave us a review regarding your recent stay. We truly value your feedback to help maintain the hotel. Your feedback is not just important. We must learn from it so we can communicate with our teams and make sure rooms are maintained. We truly apologize our hotel layout is not set up for microwaves in each room. We will continue to share this feedback with our teams. Thank you again for taking time to leave us valuable feedback.

8/10 (良い)

Joy

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel does not have visible signs at night. We arrived to hotel at 10 pm and drove around the block 3 times due to no signage being visible. Which caused us an extra 30 minutes delay after our long drive. Then $45 for valet parking (ridiculous).
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the Signage for the hotel. We will continue to work with our Teams to address the Signage so all guests are aware of the hotel location. We sincerely apologize for not exceeding expectations with the hotel Signage. Thank you again for taking time to bring this to our attention so we can share this feedback with our hotel teams.

10/10 (非常に良い)

Diana、Schenectady

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were in town for a concert at golden 1 and it was walking distance which is exactly what we were looking for.
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the location. We are pleased to hear our location provided great benefits for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed for a concert, couldn’t ask for a closer, cleaner and gorgeous hotel!
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Valued Guest, Thank you for taking time to leave us a review regarding your stay. We are happy to hear the location provided great benefits for the concert. Thank you again for taking time to leave us a review to share with the hotel teams.

10/10 (非常に良い)

Omar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great!!
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to hear the stay went well and the teams provided the highest level of service. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 (良い)

Jessica、bakersfield

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Valet and check in took a few hours because they said they were fully booked the night before and they didn’t have enough staff cleaning rooms or running/parking cars. There is no where else to park if you don’t do valet, and the hotel only has a curb side. Tons of cars were backed up on the street. They do give you a welcome drink. Facilities were clean and staff friendly, the area is pretty sketchy with homeless and druggies but that’s anywhere in California these days, very close to the shops and golden one.
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about Valet and the Check In process. We sincerely apologize for the busy events in Downtown Sacramento and in the surrounding areas. We will continue to work with our teams to maintain the open line of communication. We will continue to work with our teams to prepare rooms after being the sold out the night before and to prepare for any early check ins. Thank you again for taking time to bring this to our attention so we can continue to prepare for sold out nights, especially with concerts in Downtown Sacramento.

8/10 (良い)

Francisco、Vacaville

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We will continue to work with our teams to maintain the highest level of guest satisfaction. Thank you again for taking time to levae us valuable feedback to share with the hotel teams.

8/10 (良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about your overall stay. We will continue to work with our teams to maintain the highest level of guest satisfaction. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 (良い)

Ganesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We will continue to work hard with our teams to provide the highest level of service to all guests for the duration of their stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Shower drains to much on floor
2024 年 5 月に 3 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the shower drain. We have since created a work order for our Maintenance Engineering Team to address immediately. We truly apologize for not exceeding expectations with the shower. Thank you again for taking time to bring this to our attention so we can share this feedback with the hotel teams.

10/10 (非常に良い)

ariel、Castro Valley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to see our teams provide the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

estela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Park your car in the garage instead of paying $45
2024 年 4 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about parking. We will continue to work with our teams to provide additional recommendations for parking. Our hotel offers Valet Parking, but we are always more than happy to recommend additional near by parking garages that offer overnight parking. Thank you again for taking time to bring this to our attention so we can share this feedback with our teams.

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you! Had a pleasant stay!
2024 年 5 月に 1 泊滞在
Hyatt Centric Sacramento Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to hear our teams exceeded expectations for the duration of the stay. Thank you again for sharing valuable feedback.

10/10 (非常に良い)

julliette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

2/10 (非常に不満)

Cameron

気になった点 : スタッフとサービス、施設のコンディションと設備
Lighting was terrible, unsafe location, front desk staff did not know anything about the area, unable to provide directions, etc.
2024 年 5 月に 1 泊滞在
Hyatt Centric Sacramento Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We appreciate you taking time to inform us about your recent stay. Thank you for informing us about the lighting in the room. We have since created a work order for our Maintenance Engineering Team to address the lighting. Thank you for informing us about staff providing directions. We will continue to work with our teams, new and current, about providing directions and printing out any directions for guests. We truly apologize for not exceeding expectations. Thank you again for taking time to bring this to our attention so we can share this feedback with our teams.

10/10 (非常に良い)

Estefany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great
2024 年 4 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to see our teams exceeded expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

TJ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fantastic
2024 年 4 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

4/10 (不満)

Alex

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Hyatt Centric Sacramento Teamからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Valued Guest, Thank you for taking time to leave us a review regarding your recent stay. We truly value your feedback to help maintain the hotel. Thank you for informing us about your recent stay. We will continue to work with our Teams to provide the highest level of service for all guests. We truly apologize for not exceeding expectations for the duration of the stay. Thank you again for taking time to bring this to our attention so we can share this feedback with our teams.

8/10 (良い)

Daniela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We will continue to work with our Teams to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Mariana

2024 年 4 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to see our teams provided the highest level of service to exceed expectations. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

ERENCAN、WALNUT CREEK

2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to see our Teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Alex、Sheldonville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall great place
2024 年 4 月に 1 泊滞在
Hyatt Centric Sacramento Teamからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the hotel. We will continue to share this feedback with the hotel teams. Thank you again for taking time to leave us valuable feedback so we can continue to exceed expectations.

8/10 (良い)

Connie

カップルで旅行
良かった点 : 清潔度、設備とサービス
Beautiful hotel, wish the parking area was not in such a busy street. The valet parking did a great job though.
2024 年 4 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to hear our hotel provided great benefits for the duration of the stay. We sincerely apologize for the busy events in Downtown Sacramento. We will continue to work with our Teams so we can inform guests when calling the hotel about events taking place in Downtown Sacramento. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Donato

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Cheloy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service and warm greeting. Our previous hotel systems were down so we couldn’t get checked in. Last minute we booked this hotel and everyone was so warm and understanding of our situation at the front desk. They provided free drinks and discount for food, also they were very friendly.
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Valued Guest, Thank you for taking time to leave us a review regarding your recent stay. We truly appreciate your feedback. Thank you for the kind words regarding the staff customer service and warm greeting. We are happy to hear our teams provided the highest level of service to exceed expectations for the duration of the stay, especially with the Welcome Back Beverage Coupons that are included with Destination Fees. Thank you again for taking time to provide us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Wendy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was some of the friendliest and kindest people I’ve ever come across
2024 年 3 月に 2 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Valued Guest, Thank you for taking time to leave us valuable feedback. We truly appreciate the feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We are pleased to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Amandeep

2024 年 3 月に 3 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One of the best hotels we’ve stayed at!
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Valued Guest, Thank you for taking time to leave us valuable feedback to share with the hotel teams. We are pleased to hear our hotel location provided great benefits for the duration of the stay. Thank you again for taking time to let us know about the location so we can share this feedback with our hotel teams.

10/10 (非常に良い)

Minhui

2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to see our teams exceeded expectations. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 (良い)

Tonya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kind and pleasant. Had to wait on our room.
2024 年 2 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the room. We will continue to work with our teams so we can check all guests in efficiently. We sincerely apologize for not exceeding expectations with room readiness. Thank you again for bringing this to our attention so we can address this feedback with all teams.

8/10 (良い)

Chandra、vallejo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent stay staff was great
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We are pleased to hear our teams provided the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Randall

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hyatt Concentric is a convenient, clean, and professional place to stay in central Sacramento. The staff is top-notch and the bar and breakfast facilities are excellent.
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the hotel. We are pleased to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Jeffery

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Luis、Sylmar

2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback. We are pleased to see our teams created the best experience. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

mario

2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Valued Guest, Thank you for taking time to leave us valuable feedback. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for the valuable feedback so we can share this with our hotel teams.

10/10 (非常に良い)

DAISY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback. We are pleased to see our teams created the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really liked this hotel and how convenient it was I was seeing a concert at the Golden 1 center and it’s a 1-2 minute walk from there also lots of shops, check in staff was amazing very friendly and got us our room very quickly with early check in, there is no parking only valet for around 2-4@ dollars but the staff was amazing and we had in and out privileges so I think it’s worth it.
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the hotel location and staff. We are pleased to hear our hotel location provided great benefits for the duration of the stay. We are happy to hear our teams provided the highest level of service to exceed expectations, especially when greeting everyone upon arrival. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice stay
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to hear our teams provided the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Michaela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very helpful.
2024 年 3 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. We are pleased to hear our teams were very helpful for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

Asia

2024 年 2 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Valued Guest, Thank you for taking time to leave us valuable feedback. We are happy to hear our teams exceeded expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

4/10 (不満)

Elondro

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Under staffed. Waited 2 hours for room checkin. 1 hour wait to get vehicle from Valet
2024 年 2 月に 1 泊滞在
Hyatt Centric Sacramento Teamからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Valued Guest, Thank you for taking time to leave us review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the Valet and Check In process. We will continue to work with our Teams and request additional stations to check guests in during sold out nights, especially in Downtown Sacramento during a Concert Night everyone is attending. We will continue to work with our Valet Team regarding vehicle requests when they receive all requests. We sincerely apologize for not being able to provide the best experience during a sold out night in Downtown Sacramento. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 (良い)

NELLY

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Valued Guest, Thank you for taking time to leave us valuable feedback. We will continue to work hard with our teams to provide the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 (非常に良い)

James

2024 年 2 月に 1 泊滞在
Matt W, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Valued Guest, Thank you for taking time to share your experience. We are pleased to see our teams created the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.