「I had a good experience. I would book here again. The staff were very friendly, the room was good, the shower had awesome water pressure, the roof top pool was nice. We enjoyed our stay there.」
"This is the worst hotel, I've ever stayed.
Even though I paid for the accommodation, they refused to let me stay because I didn't have a passport, and the accommodation fee has not been refunded.
This should be stated in the regulations, and if the guest did not stay, they should refund the money. I made an inquiry, but there was no response. Truly the worst hotel."