The home is exactly as pictured. The beds were comfortable and the furnishings were nice. They provided everything we needed, including shampoo/conditioner, trash bags, paper towels, hand and dish soaps, and laundry detergent, which is rare for VRBOs. Loved this! We had a slight issue getting access to the house but the property manager responded and reset the locks within 3 minutes of calling her. The hot tub takes a while to heat but once it’s hot it’s wonderful- so plan ahead. Literally my ONLY complaint was that there was no plastic ware for my kids. My three year old had to use glass cups to drink which was a little unnerving but we made it work. If we come back to Ruidoso, we won’t hesitate to stay here again.