Ørsted Vacations from ￥188,466

Sadly the staff walked into my room when I had paid for late check out. They knocked on the door and I spoke to say hello and they just walked in which I found unacceptable. They said I should be out of the room but that was incorrect. There was no apology. I felt treated like I was a criminal. Very poor and I have stayed at this hotel at least 5 times.

Excellent accommodation - clean and comfortable. Great location

Everything was wonderful!

This is a cute hotel. We chose to stay for 5 nights from Christmas Eve. The staff are all lovely, professional and welcoming. However, it was very clear after check in that this boutique hotel is for business travellers and was not geared up for family or Christmas travellers. No special Christmas Eve touches and the tv app doesn’t work for European travellers. The reception manager, Robert, very kindly loaned us his iPad to watch a Christmas movie. Breakfast is £35 per head, so we skipped that and ate at the city centre eateries which offered more choice and much cheaper. A pleasant stay but just the wrong hotel for our family Christmas holiday…

Great property, bike rental was quite expensive but convenient & the pool area is very nice but could do with a clean/ upgrade. Would also be nice to make use of the outside area during winter - put the heaters on / have some service outside.