Having stayed here many about 3 time previously and never had any issues, we were astonished to be greeted with no paper or fire starters to warm up the house, and an extremely filthy kitchen with dirty dishes in the cupboards, milk still in the frother machine, and a shower with mould in every crack and crevice. Not the standard we had previously experience and extremely disappointing. We were also notified of a power cut on the Tuesday which we prepared for with early showers and many containers filled with water, however we were not prepared for the same to happen on the Thursday. Questioning the linesmen we were informed that the power was scheduled to be out for the Tue & Thu in the next 3 weeks also and that these were scheduled outages. If only we had been told of this we may have chosen not to stay at this house as it was quite an inconvenience when it happened twice during our stay with the second time not prepared for! The washing machine would not complete a full cycle on the everyday wash, the condenser dryer was full to the brim of the last users water and lint (yuck!). The dishwasher never managed to complete a full clean of all it's dishes with a lot on the bottom rack not washed at all. All of these appliances need a massive clean out.
Personally I would change your cleaners as having spent a lot of time lounging on your fabulous loungers we were horrified to discover the amount of rubbish and dust lurking under each cushion and beneath the lounge suite itself. Pretty gross really and we were really disappointed as had stayed here in the past with no issues at all! Sorry to be the bearer of all this but seriously you need to sack your cleaners as they are not cleaning to even a remotely acceptable standard!