Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
Misty
2025 年 4 月に 3 泊滞在
10/10
Good facilities, very clean and comfortable awesome pool
Scotty
2025 年 5 月に 2 泊滞在
10/10
Amazing stay definitely stay again !!
Kerenapu
2025 年 5 月に 2 泊滞在
10/10
Maria
2025 年 5 月に 1 泊滞在
10/10
Girl
2025 年 4 月に 2 泊滞在
8/10
Overall the stay was good. The condition is the carpeting was pretty poor and the smell when you first entered the room was very “cleanser-esk”. Beds were comfortable. We didn’t care to use the mineral pools as they were in enclosed structures that were dark and humid.
Marsha
2025 年 3 月に 4 泊滞在
10/10
Krista
2025 年 3 月に 3 泊滞在
8/10
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
Bonnetta
2025 年 2 月に 1 泊滞在
10/10
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights.
The staffing team were consistently helpful, warm, and personable.
Sarina
2025 年 2 月に 2 泊滞在
10/10
Would highly recommend! Wonderful service!
jacqueline
2025 年 2 月に 2 泊滞在
10/10
Linda
2025 年 1 月に 2 泊滞在
10/10
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Dundee
2025 年 2 月に 2 泊滞在
10/10
JUNG EUN
2025 年 1 月に 1 泊滞在
10/10
Thermal pool not hot
Maurice
2025 年 1 月に 2 泊滞在
8/10
Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Gary
2025 年 1 月に 1 泊滞在
8/10
Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
Gary
2025 年 1 月に 1 泊滞在
10/10
Due to some issue with the natural hot water supply for the mineral pool, it was out of action for our stay . The managing staff more than made up for that with generous offers of vouchers to the aquatic center and dinner vouchers at a fine Irish pub .. all that and chocolate fish to welcome us .. legends !
Andrew
2025 年 1 月に 1 泊滞在
10/10
SeongDal
2025 年 1 月に 2 泊滞在
10/10
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Shaun
2025 年 1 月に 1 泊滞在
8/10
Shazalin
2025 年 1 月に 1 泊滞在
10/10
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
Brenna
2025 年 1 月に 2 泊滞在
10/10
We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Tara J
2024 年 12 月に 2 泊滞在
8/10
Wir hatten das Hotel gewählt weil es ein Thermalpool hat. Leider wurde uns nur 2 Tage vor Anreise mitgeteilt das dieser außer Betrieb ist. Als Kompensation wurden uns ein Restaurant- und Schwimmbadgutschein gegeben.
Zusätzlich haben wir ein Zimmer-Upgrade erhalten.
Das Zimmer war sehr gut, mit kompletter Küche und modernen Bad.
Parkplätze direkt am Zimmer.
Frühstück war verfügbar, als Selbstabholung von der Rezeption.
Anja
2024 年 12 月に 2 泊滞在
2/10
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.