航空写真

ドムス ライベリアスの口コミ

ドムス ライベリアス
Via Liberiana, 17, Rome

口コミ

8.8

非常に良い

評価 10 - 1010 件の口コミ中 541 件が非常に良い" "
評価 8 - 1010 件の口コミ中 329 件が良い" "
評価 6 - 1010 件の口コミ中 94 件が普通" "
評価 4 - 1010 件の口コミ中 27 件が不満" "
評価 2 - 1010 件の口コミ中 19 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

??

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
イタリア語、英語皆無な私たちにとても親切にしてくれました。ベッドも結構よかった!
2024 年 4 月に 1 泊滞在
Andreaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Akiha,Thank you for your excellent review on Expedia and for appreciating our efforts to assist you despite the language barrier. We're delighted to hear that you found the bed comfortable and your stay enjoyable. We strive to make all our guests feel welcome and supported, and it's rewarding to know we succeeded with you. We look forward to your next visit!Warmest regards,Andrea - Manager

10/10 (非常に良い)

Yuki

2023 年 12 月に 1 泊滞在
Andrea - Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Yuki,Thank you so much for leaving a 5/5 rating for your stay at Domus Liberius. We're thrilled to know that you had an enjoyable experience with us and we truly appreciate your high rating. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Warm regards,

6/10 (普通)

Tetsumi

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在
Andreaからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you!

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
駅に近く見晴らしのいい部屋だったが、
部屋は綺麗で清潔だったが、下水の匂いが上がってきていた。(部屋による) シャワーのお湯が少しぬるい 朝食が無かったのも残念だった。
2023 年 1 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2023 年 8 月 31 日)
尊敬なるお客様、貴重なご意見をお寄せいただき、そして最高の10/10の評価をいただき、誠にありがとうございます!お客様の滞在が快適であったことをうかがえて嬉しく思います。私たちのホテルの便利な立地と素晴らしい眺望をお楽しみいただけたこと、光栄です。お部屋が綺麗で清潔だったことも、とても嬉しいですが、お部屋によって下水の匂いが気になる点やシャワーのお湯が少し冷たいこと、朝食がご用意できなかったことに関して、お詫び申し上げます。ご不便をお掛けしたことを心よりお詫び申し上げます。お客様のご意見を真摯に受け止め、今後の改善に役立てさせていただきます。またの機会に、貴重なご意見を反映させた更なる快適な滞在を提供できることを願っております。お客様のご利用を心よりお待ちしております。敬具,

10/10 (非常に良い)

宿泊されたお客様

2019 年 2 月に 6 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応が親切で気持ちよく過ごせました。 ただ、通常のホテルのようなチェックインカウンターはなく、アパートメント形式のホテルなので注意が必要。 レイトチェックインをする際は、事前にホテル側と密に連絡を取ることをお勧めします。
2019 年 8 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
主要駅に近く移動に便利なホテル。朝ごはんも美味しく、ホテルの方もとても親切でした。
2018 年 12 月に 4 泊滞在

8/10 (良い)

ai、tokyo

良かった点 : スタッフとサービス
駅から近くとても便利な立地で過ごしやすかったです。ただ、部屋に入るまでが大変なのとシャワーが弱かったです。部屋は綺麗でしたがロビーにスタッフが常にいるわけではないので大変でした。。 全体的には凄くよかったです
2018 年 10 月に 2 泊滞在

8/10 (良い)

jh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーション、景観が最高。
テルミニ駅近。ローマに来た感が味わえるホテル。ロケーションとキレイさを考えれば非常にお得です。スタッフもフレンドリーで親切です。
2017 年 11 月に 4 泊滞在

10/10 (非常に良い)

Anna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best stay over our 11 day trip in Italy
2024 年 5 月に 1 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Anna,Thank you for your fantastic 5-star review on Expedia! We're thrilled to hear that your stay with us was the best during your 11-day trip in Italy. Your kind words mean a lot to us, and we are delighted that we could make your stay memorable. We look forward to welcoming you back in the future.Best regards,Andrea - Manager

8/10 (良い)

Maryibeth

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ubicacion excelente a 3 cuadras de de Termini, cerca de restaurantes. Personal muy amable
2024 年 5 月に 3 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Maryibeth,Thank you for your positive review on Expedia! We're delighted to hear that you appreciated our excellent location, just three blocks from Termini and close to many restaurants. Your kind words about our very friendly staff are much appreciated. We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Andrea - Manager

8/10 (良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 6 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you Elizabeth

10/10 (非常に良い)

Stacy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service!
2024 年 5 月に 5 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you soooo much Stacy!!

10/10 (非常に良い)

Tania

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pre-arrival contact via WhatsApp made check in quick and easy, and videos to help find the building entrance were helpful. The room was spacious with a comfortable large bed, and air conditioning was easy to control. The room was kept spotlessly clean. Most main tourist attractions are walkable (within about 20 minutes), there were plenty of restaurants and shops nearby, and the train station was a 10 minute walk away. Thank you for a fantastic stay!
2024 年 5 月に 4 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Tania,Thank you for your wonderful 5-star review on Expedia! We're delighted to hear that the pre-arrival contact via WhatsApp and the helpful videos made your check-in process smooth. It's great to know you enjoyed the spacious room, comfortable bed, and easy-to-control air conditioning. We're glad our central location, cleanliness, and proximity to attractions, restaurants, shops, and the train station added to your fantastic stay. We look forward to welcoming you back in the future!Best regards,Andrea - Manager

10/10 (非常に良い)

Merli Oriana Valle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
EXCELLENT
2024 年 3 月に 6 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Merli Oriana Valle,Thank you for your fantastic 5-star review on Expedia! We’re thrilled to hear that you had an excellent experience with us. Your feedback means a lot, and we’re delighted that our services met your expectations. We look forward to welcoming you back for another exceptional stay.Best regards,Andrea - Manager

8/10 (良い)

Harriette

2024 年 5 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you Harriette!

8/10 (良い)

Julie、Centerville

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
The staff only works half days, which makes it difficult for them to be of much assistance to guests. Also, bad elevator, but at least there was an elevator! The front gate was hard to get into. Some of the facilities access buttons were broken and trying to figure everything out was sometimes difficult. But once we got it all figured out (when it was time to leave) it was good!
2024 年 5 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Julie,Thank you for your review. We assure you that our staff works more than 24 hours a day! We’re physically present at the front desk in the morning and always operational remotely with our digital reception. We apologize for the difficulties you encountered with the elevator, front gate, and access buttons. We’re glad to hear that once everything was figured out, you had a good stay. Your feedback is invaluable, and we will work on improving these aspects.Best regards,Andrea - Manager

4/10 (不満)

Dana

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Ať our arrival the elevator didn’t work. We have to carry our luggage’s to the 3rd floor ( which is in US 6 floor). The reception is open only from 8:30-1:00 pm, we never saw someone only the cleaning staff. The all system how to open the doors was very confusing at the beginning, nobody there to ask. The room was tiny, updated, but clean. Only the location was central, walkable. Unfortunately, we will not recommend this place.
2024 年 5 月に 5 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Dana,Thank you for sharing your experience. We apologize for the inconvenience with the elevator and the initial confusion with our door system. We’re also sorry you didn’t have the opportunity to meet our reception staff, who are available from 8:30 AM to 1:00 PM. It’s good to hear that you found the room clean and our location convenient, but we regret that your stay did not meet your expectations. We take your feedback seriously and will work on improving our services.Best regards,Andrea - Manager

8/10 (良い)

Simon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and tidy, friendly staff at reception and available most of the time for support via WhatsApp. Amazing location as just a 25 to 30 minute walk from at least four or five major historical sites, even sharing a road with a huge basilica just outside. The only downside we experienced is the walls are quite thin, so if you’re a light sleeper bring some ear plugs so another guest or their children won’t wake you up.
2024 年 5 月に 5 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Simon,Thank you for your positive review on Expedia. We’re delighted that you found our guesthouse clean, tidy, and well-located, with friendly and supportive staff available via WhatsApp. It’s great to hear that you enjoyed the convenience of being within walking distance to several major historical sites. We apologize for any noise disturbances due to the thin walls and appreciate your suggestion for light sleepers to bring earplugs. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay.Best regards,Andrea - Manager

6/10 (普通)

PAOLA

気になった点 : スタッフとサービス、施設のコンディションと設備
Is so small bathroom and the area is so dirty, but is a good location
2024 年 5 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Paola,Thank you for taking the time to share your feedback. We're glad you appreciated the good location of our guesthouse. We apologize for the small size of the bathroom and any cleanliness issues in the surrounding area. We are continually striving to improve our guest experience and appreciate your comments, which help us focus our improvement efforts. We hope to welcome you back in the future and provide a better overall experience.Warm regards,Andrea - Manager

10/10 (非常に良い)

Margaret

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Staff were very welcoming and helpful. Room was clean. Location very safe with multiple locked entries. Note that you may need a code to enter the property so be proactive if you don't receive it a few days in advance.
2024 年 4 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Margaret,Thank you for your wonderful 5-star review on Expedia! We’re thrilled to hear that you appreciated our great location, found the staff welcoming and helpful, and enjoyed the cleanliness and safety of our property. Your note about the entry code is appreciated, and we’ll ensure guests receive this information promptly. We’re delighted you had a positive experience and look forward to welcoming you back.Best regards,Andrea - Manager

10/10 (非常に良い)

Luz

家族旅行
La ubicación es excelente y el servicio demasiado bueno
2024 年 5 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you so much Luz!!

10/10 (非常に良い)

Esra

良かった点 : 清潔度、施設のコンディションと設備
.
2024 年 5 月に 4 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 16 日)
thank you so much for the highest score

10/10 (非常に良い)

Miriam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Limpio
2024 年 5 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you so much Miriam for rating us with 5 out of 5!

6/10 (普通)

Adrienne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you Adrienne

8/10 (良い)

Nicholas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location for sightseeing
2024 年 5 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Nicholas,Thank you for your review on Expedia and for highlighting our great location for sightseeing. We're glad you found it convenient for exploring the city's attractions. We look forward to your next visit and hope to make it even more enjoyable.Best regards,Andrea - Manager

8/10 (良い)

Md. Faizul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall the property is good.
2024 年 5 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Md. Faizul,Thank you for your review and for giving our property a good rating on Expedia. We are pleased to hear that you found the overall quality satisfactory. We're always looking for ways to enhance our guests' experiences and appreciate your feedback. We hope to have the opportunity to host you again soon.Best regards,Andrea - Manager

8/10 (良い)

Tamsin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was overall good just pretty noisy
2024 年 5 月に 4 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Tamsin,Thank you for your positive review on Expedia. We're glad to hear that overall you had a good experience. We apologize for any noise disturbances you encountered during your stay. Your feedback is valuable, and we'll look into ways to improve the noise levels for a more comfortable stay. We hope to welcome you back in the future for an even better experience.Best regards,Andrea - Manager

10/10 (非常に良い)

Debra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Slightly hard to locate and do codes to open doors but once sorted all good
2024 年 5 月に 1 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Debra,Thank you for your excellent 5-star review on Expedia! We're glad that once you got past the initial challenge with locating us and using the door codes, everything was to your satisfaction. We appreciate your feedback as it helps us make improvements to ensure a smoother experience for our guests. Looking forward to welcoming you back!Best regards,Andrea - Manager

10/10 (非常に良い)

Georgina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the hotel was in a great location only a short walk to the colesium with plenty of restaurants to choose from near by. The gentlemen at reception was so friendly and helpful! The check in and out process was really easy. The room itself was nice, with aircon and a good shower. Outside our hotel room you looked straight out onto the church nearby which was great view!! Highly recommend staying especially for the price!!
2024 年 4 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Georgina,Thank you so much for your wonderful review and high rating on Expedia! I'm delighted to hear that you found the location convenient and enjoyed the nearby dining options. It's great that the check-in and check-out processes were smooth and that you were pleased with your room, especially the air conditioning and the shower. I'm glad my service at reception contributed positively to your experience. Thank you for recommending us, and I look forward to welcoming you back for another stay.Best regards,Andrea - Owner

4/10 (不満)

Liam

The room was basic, not worth £200 per night, that’s for sure. I’d have been happy if the cost of it reflected the conditions. Part time staff, only available for like 4 hours a day. Noisy locals stay around us and bed extremely uncomfortable.
2024 年 5 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you

8/10 (良い)

Daisy

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in on arrival. We did have some problems regarding the shower head and mattress but once we let someone know it was quickly sorted! Staff are friendly and helpful. Great location, walking distance from train station and all of the major sites. Overall, a great stay that I would recommend to others.
2024 年 5 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Daisy,Thank you for your positive review and feedback on Expedia. I'm glad to hear that the check-in process was smooth and that any issues with the shower head and mattress were quickly resolved once reported. It's great that you found our staff friendly and helpful, and the location convenient for exploring the city's major sites. I appreciate your recommendation and am pleased that you had a great stay overall. We look forward to welcoming you back soon.Best regards,Andrea - Owner

8/10 (良い)

Aimee Soto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 2 月に 4 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you so much Aimee!

6/10 (普通)

Jesse

良かった点 : 清潔度
Pretty cool old building, had a bathroom odor in my room. Was pretty bad. Mentioned a few times and they couldn't resolve it. Guessing a common issue with a 500 year old place. Other then that mot bad.
2024 年 5 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Jesse,Thank you for your review and for appreciating the charm of our historic building. I apologize for the bathroom odor you experienced during your stay. We strive to maintain our facilities, especially in such an old structure, and regret that we couldn't resolve the issue to your satisfaction this time. We will continue to investigate and address these kinds of problems more effectively. Thank you for bringing this to our attention, and we hope to offer you a more pleasant experience on any future visits.Best regards,Andrea - Owner

10/10 (非常に良い)

Allison

良かった点 : 設備とサービス
Awesome stay close to Termini station! Owner was great and very helpful
2024 年 5 月に 1 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Allison,Thank you for your wonderful 5-star review on Expedia and for choosing to stay close to Termini station with us. I'm delighted to hear that you found your stay awesome and that you appreciated my assistance. Your feedback is truly appreciated, and I look forward to welcoming you back for another visit!Warm regards,Andrea - Owner

10/10 (非常に良い)

Hugo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing area, very easy to get around, view was amazing ! Would definitely come back.
2024 年 5 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Hugo,Thank you for your fantastic 5-star review on Expedia. We're thrilled to hear you enjoyed the amazing views and found the location convenient for getting around. We look forward to welcoming you back for another memorable stay.Warm regards,Andrea - Manager

10/10 (非常に良い)

Juan

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much Juan!!

6/10 (普通)

Rachel

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
We had a ok stay in Rome. Our check in experience went very smoothly and the room was clean. Very friendly staff. When we checked in we were encouraged to use WhatsApp and to message if anything was needed. When we messaged about help with reservations and questions about checking out we never got a response. We ultimately left our key on the desk the morning we checked out cause didn't want to miss the train to the airport. We never had hot water during the time we were there; always luke warm. Was a fine, safe place just nothing impressive. Wouldn't stay here again.
2024 年 5 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Rachel,Thank you for taking the time to share your experience. We're glad to hear that your check-in went smoothly and that you found our staff friendly and the room clean. However, we sincerely apologize for the issues you faced with communication via WhatsApp and the lack of hot water. We understand how important timely responses and basic amenities are to a comfortable stay. Your feedback is crucial for us to improve our service. We are addressing these concerns to ensure a better experience for all our guests in the future.Warm regards,Andrea - Manager

8/10 (良い)

MARIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you Maria

10/10 (非常に良い)

John

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property, and the view of Santa Maria Maggiore from our room was stunning. I would definitely stay there again.
2024 年 3 月に 3 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear John,Thank you for your excellent 5-star review on Expedia. We're thrilled to hear that you enjoyed the beautiful views of Santa Maria Maggiore from your room and found Domus Liberius appealing. It's wonderful to know you'd choose to stay with us again, and we look forward to welcoming you back for another memorable visit.Warm regards,Andrea - Manager

10/10 (非常に良い)

Leo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff who were friendly and offered helpful advice. During our last day they kept our luggage for us for several hours, enabling us to visit St Peter's. Room was very spacious, and the hotel is across the street from a magnificent church Santa Maria Maggiore that is well worth a visit.
2024 年 4 月に 3 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Leo,Thank you for your wonderful 5-star review on Expedia. We're delighted to hear that we were friendly and provided helpful advice during your stay. It's great to know that our luggage storage service enabled you to enjoy your visit to St. Peter's more freely on your last day. We're also pleased you found the room spacious and our location opposite the magnificent Santa Maria Maggiore church beneficial. We look forward to your next visit!Warm regards,Andrea - Manager

10/10 (非常に良い)

Susana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 9 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much Roberto and Susana, your review is very important for us! Grazie di cuore

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Central to all Rome attractions. Staff fantastic
2024 年 4 月に 6 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 5 日)
Greetings to your beautiful family Mr Elliot. Thank you so much

10/10 (非常に良い)

Renita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you so much Renita !

10/10 (非常に良い)

Ciro

2024 年 4 月に 2 泊滞在
Andrea からの返信 (投稿日 : 2024 年 5 月 22 日)
Gentilissimo Ciro, aspettavo con ansia la sua valutazione La ringraziamo di cuore

10/10 (非常に良い)

Juan Israel Artiles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El mayor problema es su mayor virtud, se encuentra muy cerca de la estación de Termini, tienes muy buena comunicación, pero se nota que hay algo más de inseguridad (como en todas las grandes capitales). Dicho esto, merece la pena, es bueno, bonito y barato. Tienen detalles como poder utilizar cápsulas de cafés o infusiones de forma gratuita. El personal muy amable y atento
2024 年 4 月に 3 泊滞在
Andreaからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Juan Israel Artiles,Thank you for your excellent review on Expedia and for sharing your thoughts on our proximity to Termini Station. While the central location offers great convenience and connectivity, we understand your concerns regarding safety, common in major cities. We're delighted that you found value in our offerings and appreciated the complimentary coffee and tea capsules, as well as the friendly and attentive service from our staff. We look forward to welcoming you back and continuing to provide a safe, pleasant stay.Warm regards,Andrea - Manager

10/10 (非常に良い)

Jennifer、Beaverton

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is excellent and walkable to all key attractions. The staff is very friendly and helpful.
2024 年 4 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Jennifer,Thank you for your perfect rating on Expedia! We're thrilled to hear that you found our location excellent and within easy walking distance to all key attractions. It's wonderful to know that our staff's friendliness and helpfulness stood out during your visit. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Warm regards,Andrea - Manager

4/10 (不満)

Manfred Georg

良かった点 : スタッフとサービス
I booked a shuttle from aeroport to the hotel and from the hotel to the aeroport and they didn´t do the shuttel. I have to take a taxi.
2024 年 4 月に 5 泊滞在
Andreaからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Manfred Georg,Thank you for taking the time to share your feedback. We apologize for any confusion regarding the shuttle service. However, we must clarify that our hotel did not receive any request for shuttle services from you, nor do we advertise a complimentary shuttle service on our Expedia profile.We are committed to ensuring accurate communication and are currently in contact with Expedia to investigate this matter further and address the inaccuracies in your review. In the meantime, we sincerely apologize for any inconvenience you experienced and hope to resolve this misunderstanding promptly.Should you wish to discuss this matter further or need assistance with future bookings, please feel free to contact us directly.Thank you for your understanding.Best regards,

10/10 (非常に良い)

Rolf

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
only few minutes from railway main station, everything in city in walking distance, very delightful ambiance inside.
2024 年 4 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Rolf,Thank you for the stellar review on Expedia! We're thrilled that you enjoyed our delightful ambiance and found our location convenient for accessing the railway station and walking to city attractions. We strive to provide a welcoming and accessible environment for all our guests, and we're glad you had a pleasant experience. We look forward to welcoming you again soon!Warmest regards,Andrea - Manager

10/10 (非常に良い)

Dionte

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay! The Manager was fantastic! Would give more stars if I could! It was a great birthday! Thank you Domus Liberius!
2024 年 4 月に 4 泊滞在
Andreaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Dionte,Thank you so much for your wonderful review on Expedia and the kind words! We're overjoyed to hear that your stay made for a great birthday celebration and that you found everything to your liking. We also send our warmest regards to your mother in Dallas, Texas, for reaching out to us. It was our pleasure to make your experience at Domus Liberius magical. We look forward to welcoming you back in the future!Warmest regards,Andrea - Manager