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"I booked this room through Expedia, Fairfield inn and suites Naperville IL. I have always trusted Marriott and have stayed at Marriott properties every year for most of my life. I know this Fairfield is not considered one of Marriott’s high-end properties, however, this last stay was far below what I expected from any Marriott property. The hallway walls as you enter the 2nd floor are all ripped up, couch in the lobby has been painted/patched, my room had several wall patches but not painted over to match, dented and dirty lamp shade, old coffee cup left in the shower, and the absolute worst lighting for vanity & shower area and terrible pillows. I had to go to my car to do my makeup before heading to work because it is so dark in the bathroom area even with every light on. The morning breakfast was subpar, waffle maker and hard-boiled eggs looked okay, but I didn’t try them. The rest was stale bread and inedible meat. Overall, I would expect this quality from a motel 6 but never from Marriott property. I've stayed at the Embassy Suites and Hampton both next door to this Marriott, and both were very nice. I would never recommend this place or stay here again. I am extremely disappointed that this would meet Marriott's standards and it will make me rethink any future Marriott stays. I will say that the staff I encountered were nice."

"This hotel would’ve been awesome back in the day! It has a very old world European feel with all the opulent dark wood work. We stayed in a suite which was very large with two bathrooms and lots of room to spread out. The breakfast was ok and the condition of the property was dated and worn. They are in the process of renovating the first floor. Once the hotel is fully renovated, it will be a great place to stay. The bed was very comfortable and we rested well. The view from the riverside is pretty quaint."

"Nice and as expected "

"I was disappointed in the breakfast offerings. There was basically no protein available that wasn’t tied to sugar. There was yogurt, the only protein, but it was the fruit yogurt which is full of sugar. Otherwise, there was peanut butter, but that was a sugary kind, not the plain peanut kind and that would have been eaten with unhealthy white bread. Otherwise the hotel was a good bargain. "

"Our room was very comfortable and had a section portioned off for a living room like area. The staff was very helpful and the breakfast was great. Plenty of fresh fruit, a yogurt bar, and oatmeal bar, as well as eggs and sausage links. They also had a decent gym. It had a dumbbell collection with a bench, a couple of bikes, an elliptical, and a treadmill."

"Nice enough hotel. Had nice pantry."

"Checking staff was very friendly. Wanted a late check out and they accommodated it at no extra cost. The elevators were slow as hell but at least they worked. Room wasn’t stocked completely. Missing some towels and soap to wash your hands.Overall not too bad for the price."

"One of the best and cleanest hotels I have ever stayed at in Lake Geneva, Wisconsin. Also, I left my laptop in the entrance lobby during arrival, and they kept it safe despite me realizing it is missing the next day. It is a great stay and will definitely be back."

"Breakfast was better than most. Hot tub was as hot as it should be and hours were longer than other hotels. The best thing about this hotel is the front desk mngr, Lisa. She is a delightful treasure. You expect desk personnel to be helpful & pleasant but Lisa not only went above and beyond but welcomed us back every time we walked in the door."