2/10 (非常に不満)
Diane
カップルで旅行
2026 年 5 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We stay in this hotel every year on the way home from Florida. This is the first (and last) time we used Expedia. I had made this reservation 2 months in advance. I requested a room on the first floor. My answer was “There are no first floor rooms with the room you purchased.”(Expedia rooms).I then asked for a room near the elevator. (Mobility issues). No answer. They wound up giving us the LAST ROOM (224) on the 2nd floor, which is the DOG FLOOR!!! When I called to change the room, I was told that the hotel was full and there were no other rooms available. There was either a dog hair or pubic hair in my bed, so I slept in my husband’s bed with him.
We went to breakfast at 7:05am on Sunday. They already ran out of bananas , and the only fruit they had was apples. Usually there is fresh strawberries and blueberries. There was no waffle machine either.
So disappointed, but I wanted you to know that Expedia rooms were not good. It was obvious that they gave us the room that no one else wanted.
Diane
2026 年 5 月に 1 泊滞在