Find hotels in Riverwood, Port Charlotte

"new, clean, safe and convenient.. very friendly staff"

"Air conditioner worked flawlessly "

"Was not happy with this property at all. Check in was fine. First night was ok. Too much banging of doors thou. We went out the second day after breakfast. I asked the front desk receptionist too let the housekeepers know that we would like the softer pillows and he wrote down our room number and said it would be taken care of. It never was. When we returned we found that the room had not been cleaned. The bed was unmade and the bathroom had the dirty towels on the floor. My wife had to go down to the front desk and get towels so we could wash up and shower the next morning. I then had to go back to the front desk for toilet paper. I told the receptionist that I could not believe that the room was never cleaned and he said they were short staffed because it was Easter. I said that the housekeepers were still in the hallway when we went out for the day at 10:30 am. They should have cleaned our room! While I was checking out I asked to speak to the manager and the receptionist told me the manager was on property, but not available. Sorry, “awful awful treatment and service” I won’t go back."

"good"

"We booked this room for a single overnight stay. The hotel was very clean and the room was spacious. Highly recommend. The staff was very helpful and friendly."

"Beds weren’t too comfortable "

"Check-in was straightforward. Nice, quiet, and easy stay."

"Good location and clean bed. "

"The rooms were spacious.The hotel is pet friendly.The front staff was friendly but the head cleaning staff not so. The desk clerk was kind enough to offer early check in ,gave us a room key,when we got to the room it turned out not to be ready yet .We returned asking for the other available room .The front staff asked the person in charge about it since the room was checked as finished and she was not forthcoming so I mentioned that it is not ready and the staff are still cleaning the room. The older person which seemed to be the supervisor got hostile and said she doesn’t have to give us a room anyway."