4/10 (不満)
jonathan
小さなお子様連れの家族旅行
2025 年 7 月 28 日
My room had a bag of trash underneath the sink and leftover alcohol beverages from who knows when also there was food leftovers. Underneath the couch bed was also what seems to be food. I also had the refrigerator not working, and I stored my drinks inside and my insulin which I thought was staying cold, but it didn’t and it went to the trash. The staff said they will check on it the following day when they should’ve checked on it the same day. We asked for extra towels when we arrived back from the wedding so we can shower and change and the staff said that there are no towels available. I would have to wait till tomorrow. I think the staff needs to be properly trained on how to service the guest because I used to love the Hampton and now I’m kind of iffy about it.
jonathan
2025 年 7 月に 2 泊滞在