Ritz Company Playhouse

Angel at the front desk was excellent at his job and so pleasant to talk with.

The hotel was beautiful and the staff exceptional!

I came to this property not knowing I would be sharing space with others. It should’ve stated that on the website, so people are aware. When staying in an AirBnB I’m looking to have my own privacy. This place literally is a room, a small room at that. When we pulled up we seen crack heads across the street. I had already paid for the room but after my husband viewed the room he wasn’t happy with it, so while the owners were there I asked if I could get a refund they told me they don’t do refunds and I have to call Expedia. I had just cash app them the money. They kept making a big deal to get my money back. I wasn’t rude to them or anything. All we did was walk in there looked at the room and walked out. So I called Expedia and they said it could be 72 hours before I hear anything because they tried reaching out to the owner and couldn’t get in contact with him. After some days went by the owner finally texted me saying he would be willing to give me half of my money back. Overall, I wasn’t happy about this place at all. Customer satisfaction should always be priority. I will not be coming back or recommending this place