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Serena

3.0 star property

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Located close to Rocca di Riolo Terme, Serena provides laundry facilities, a bar, and a restaurant. Adventurous travelers may like the cycling at this hotel. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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About this property

Serena

  • Hotel near Rocca di Riolo Terme
  • Located close to Donkeys Alley and Autodromo Internazionale Enzo e Dino Ferrari, Serena provides laundry facilities, a bar, and a restaurant. Adventurous travelers may like the cycling at this hotel. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), free train station pick-up, and bike rentals
    • An electric car charging station, tour/ticket assistance, and laundry services
  • Room features
  • All guestrooms at Serena offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Rainfall showers, bidets, and free toiletries
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping, and desks

Similar properties

Exterior
Grand Hotel Terme
Riolo Terme
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 74 reviews
The price is ￥13,281
￥15,717 total
includes taxes & fees
Jun 21 - Jun 22
Grand Hotel Terme
Compare similar properties

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: 11:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 per person
  • Airport shuttle fee: EUR 60 per vehicle
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Serena pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Serena?

Check-in start time: 10:30 AM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Serena?

Check-out is at 10:00 AM.

Does Serena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 60 per vehicle applies.

Where is Serena located?

Located in the heart of Riolo Terme, this hotel is steps from Rocca di Riolo Terme, and within 9 mi (15 km) of Autodromo Internazionale Enzo e Dino Ferrari and Donkeys Alley. International Museum of Ceramics is 10.7 mi (17.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 8 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia e cortesia,disponibilita vicinanza di un ristorante ,, a livello familiare,cucina buona
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
È una normale struttura 3 stelle, ben tenuta. Non mi era stata assegnata inizialmente la camera vista sul sito, dopo lamentela mi è stata concessa dietro pagamento di una differenza.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

DORINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soluzione comoda e pulita per visitare Riolo

Siamo venuti a trovare mio fratello che insegna a Riolo e cercavamo una soluzione comoda, pulita e con buona colazione senza spendere troppo. L'hotel Serena ha risposto alle nostre aspettative e abbiamo soggiornato due notti in una camera grande con bagno attrezzato e calda. Colazione dolce fornita di tutto. Proprietari sempre disponibili e cordiali, come a casa. Ci torneremo!
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

jolanda

Liked: Staff & service
Disliked: Room comfort
Wij hebben 3 nachten verbleven in serena , het personeel en de eigenaren waren erg vriendelijk en behulpzaam , lekker ontbijt en een mooie omgeving . Het enige minpunt was dat wij een 4 persoonskamer hadden geboekt en bij aankomst een 1 & 2 persoonskamer kregen . Ik had serena juist om de familiekamer geboekt .
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Personale molto disponibile e cortese. Sicuramente torneremo qui se dovessimo essere in zona.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Hüseyin Türkhun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güleryüzlü

Güler yüzlü personele sahip bir oteldi.
Verified

10/10 Excellent

Rossella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Torte fatte in casa a colazione...

Relax, cortesia, ricche colazioni: l'ottimo per concedersi una pausa, coccolati alle terme.
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities

Si trova in una posizione ottima.

La struutra è datata, ma tenuta in buone condizioni. Soggiornandovi una sola notte non è possibile fare valutazioni precise, ma la disponibilità e la cordialità del personale sono molto buone. A pochi passi dal centro, dalle terme e dal castello, si trova in una posizione molto privilegiata.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Noach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exeptional great!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Perfekt für einen Zwischenstop

Einfach und funktional, typisch italienisch, tolles Preis-Leistungsverhältnis..
Verified

8/10 Good

corrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona soluzione media, decorosa.

Un posto medio, con un discreto rapporto qualità-prezzo. Decoroso, pulito, con una decente colazione. Abbastanza silenzioso ed in posizione favorevole anche se non panoramica. Forse non adatto per coppie romantiche, ma per altre situazioni più prosaiche è una buona soluzione.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Nel centro di Riolo Terme

La posizione molto centrale dell'Hotel non mi è stata utile in quanto il mio punto di interesse non era proprio a Riolo ma nelle vicinanze. Ciò ha comportato il peso della posizione non felice logisticamente per il parcheggio della vettura. L'indirizzo esposto (Via Garibaldi) coincide con una zona pedonale; l'hotel ha un ingresso di servizio su Via Firenze dove è possibile accedere con le auto, anche se c'è un oggettiva carenza di posti.
Verified

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice and cosy hotel

Nice surrounding, clean rooms and friendly personnel. Fair prices. We enjoyed our visit.
Verified

10/10 Excellent

Miia

Liked: Cleanliness, staff & service, room comfort

Serena hotelli,Riolo Terme

Hotelli Serena sijaitsee todella kauniilla paikalla,pienessä Riolo Termen kylässä.Hotelli on siisti ja henkilökunta erittäin mukavaa. Kulkuyhteydet Bolognaan olivat hyvät ja edulliset. Suosittelen hotellia lämpimästi kaikille!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Ilario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bella accoglienza e comodità!

Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

4/10 Poor

Massimo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Verified

10/10 Excellent

Nady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Domenico

Liked: Cleanliness, staff & service