Hotel Spa Mansion Santa Isabella

Property class: 3

Choose dates to view prices

Located close to Riobamba Cathedral and Maldonado Park, Hotel Spa Mansion Santa Isabella provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Adventurous travelers may like the horseback riding, cycling, and ecotours at this hotel. Treat yourself to Ayurvedic treatments, reflexology, or hydrotherapy at the onsite spa. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ￥10,965
￥12,119 total
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Triple Room

A hotel room with two beds, wooden flooring, a TV, and a small seating area.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Garden View

A hotel room with a large bed, wooden flooring, a chair, a mirror, a TV, and two bedside tables with lamps.

Deluxe Room, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

A bedroom with a four-poster bed, a sofa, a chair, a TV, and a staircase.

Luxury Suite, 1 King Bed

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A room with two beds, wooden beams on the ceiling, a decorative wall, and a hanging light fixture.

Family Suite

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin Room

A hotel room with two beds, wooden flooring, a nightstand with a lamp, and a chair.

Classic Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Double Room

A hotel room with a four-poster bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Traditional Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

A hotel room with a bed, curtains, and a wall decoration.

Classic Single Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

A bedroom with a bed, wooden floor, and curtains.

Deluxe Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Riobamba, Hotel Spa Mansion Santa Isabella is in the city center and near a boardwalk/promenade. Shoppers can check out Guamote Market, while everyone can enjoy the natural beauty of Maldonado Park and Laguna de Colta. Riobamba Cathedral and Basilica of the Sacred Heart of Jesus are two other places to visit that come recommended. Be sure not to miss outdoor adventures like mountain climbing and hiking/biking trails, or hop on a moped rental nearby and take a self-guided tour around the area. Visit our Riobamba travel guide
Map
Chimborazo, Riobamba, Jose Veloz 2848, between, Carabobo Magdalena Davalos

What's nearby

  • Riobamba Cathedral
    3 min walk - 0.3 km
  • Maldonado Park
    3 min walk - 0.3 km
  • Basilica of the Sacred Heart of Jesus
    5 min walk - 0.5 km
  • Sucre Park
    5 min walk - 0.5 km
  • National University of Chimborazo
    8 min drive - 2.3 km

Getting around

  • Riobamba Train Station
    14 min walk

Restaurants

  • Joy Creperia
    7 min walk
  • Hornados Carmita
    10 min walk
  • San Valentín
    16 min walk
  • Bellavista Burger
    16 min walk
  • Don Gato
    14 min walk

About this property

Hotel Spa Mansion Santa Isabella

  • Historic hotel near Maldonado Park
  • Located close to Riobamba Cathedral and Basilica of the Sacred Heart of Jesus, Hotel Spa Mansion Santa Isabella provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Adventurous travelers may like the horseback riding, cycling, and ecotours at this hotel. Indulge in Ayurvedic treatments, reflexology, and hydrotherapy at the onsite spa. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
  • Additional perks include:
    • Free self parking
    • Bike rentals, a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
    • Express check-out, smoke-free premises, and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and bathrobes, in addition to thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bidets, hair dryers, and shampoo
    • LED TVs with satellite channels
    • Wardrobes/closets, heating, and daily housekeeping

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  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 96 reviews
The price is ￥17,794
￥19,573 total
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Frequently asked questions

Is Hotel Spa Mansion Santa Isabella pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per accommodation, per night. A cleaning fee of USD 25 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Spa Mansion Santa Isabella?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Spa Mansion Santa Isabella on Nov 23, 2026 start from ￥10,965, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Spa Mansion Santa Isabella?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Spa Mansion Santa Isabella?

Check-out is at 11:30 AM.

Does Hotel Spa Mansion Santa Isabella provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is Hotel Spa Mansion Santa Isabella located?

Located in the heart of Riobamba, this spa hotel is within a 5-minute walk of Maldonado Park and Riobamba Cathedral. Basilica of the Sacred Heart of Jesus and Iglesia de Balbanera are also within 16 mi (25 km). Riobamba Train Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Spa Mansion Santa Isabella Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 61 out of 105 reviews
Rating 8 - Good. 27 out of 105 reviews
Rating 6 - Okay. 8 out of 105 reviews
Rating 4 - Poor. 6 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Great location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Helpful staff. Nice breakfast. Knowledgeable about getting tours to Chimborazo. Great job!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Native British English-speaking was very friendly and helpful in getting the lay of the land in Riobamba. Excellent breakfast. I live about 5 hours away, but I’m coming again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The gardens were amazing. The staff was very nice
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building fully restored maintaining the wooden beams and antiguo character. But the modern comforts like shower, bed, windows all working well. Clean towels of various sizes and sizeable bathroom. Cleaning is excellent. The rooms are all on an inside courtyard, so no street noise. I did not use the spa, but there is personnel on hand for massages and a sauna, etc. There is a locked parking directly in the backyard, so no need to use the street. The hotel is very safe, i never worried about my car or my possessions in the hotel. The owner is always around making sure the guests are happy and taking care of any needs. He even walked me to the restaurant they recommended. There is a full kitchen and they could take care of any special food needs, for example if you are travelling with a baby or special children. Location is great in the centre and close to sights, i never needed my car. You could stay a week in this hotel and be very happy.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I came and stayed in 4 rooms. We had a wonderful time, love the hotel and absolutely loved Javier. He made us feel at home from the minute ewe walked thru the door. He was so welcoming
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el personal
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and excellent food.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Unfortunately the spa area was unavailable
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and Angel was extremely helpful.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Staff were extremely helpful and kind!
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and calm rooms.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
Stayed 3 nights in Oct 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
We got a standard room paying $85 which is on the high end for Ecuador. The rooms were old, the bathtub warped as you stepped on it. Later, we arrived late at night and could not contact the receptionist either by knocking on the door nor calling the phone numbers they gave us. There was no doorbell either, we finally got in contact with him and he let us in with no apology. The photos don’t match the property I’d look elsewhere.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Looks like a beautiful historic property however the family suites are worn. Carpet is stained and needs replacing. Things like taps and faucets are barely attached. Rough shape.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bonito en pleno centro de riobamba.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Muy bueno
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La suite muy cómoda y agradable , solo el parqueadero un poco estrecho
Stayed 1 night in Apr 2026