Extremely short walk to beach Avenida Atlântica (1 block 1/2). Uber is so cheap to get around Rio but you can literally walk outside to find bars, restaurants and shops.
Staff was helpful and pleasant.
Henry
2024 年 5 月に 6 泊滞在
6/10 (普通)
Roberta、West Kelowna
カップルで旅行
2024 年 3 月 27 日
良かった点 : スタッフとサービス
We were placed in a terrible room. It was so bad that we did not want to stay there and go somewhere else. It was noisy with holes in the walls to the street, a very loud air conditioner and we did not sleep at all. The room was in very poor condition. The next day they placed us in a better room that had been upgraded with a better more quiet air conditioner. However our last night there we were awakened by noisy guests next door who disrupted our sleep for several hours. The pool was very dirty. There was a wonderful lady at the front desk who helped us very much. The breakfast was very good but could not get access to it until very late on our first morning there because of the huge crowds.
Roberta
2024 年 3 月に 4 泊滞在
4/10 (不満)
Alex
2024 年 2 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alex
2024 年 2 月に 7 泊滞在
6/10 (普通)
Rosialee
2024 年 2 月 26 日
気になった点 : スタッフとサービス
Great location but Poor Mgr & front desk
Location is central to everything. A block away from Cocopana beach and other major tourist spots. The hotel is okay, the pool is small and so are the rooms . Plus there was some plumbing concerns.
Biggest turn off was hotel manager ( older brunette lady) , shorter bald head receptionist, and the older front desk receptionist with dirty blonde hair - completely rude and unprofessional. I notice they acted indifferent towards becuase I was American and of richer skintone. The older lady with the blonde hair was rude pushy and even charge me for breakfast when it was included in my reservation. The bartender in the pool area was rude aswell. Waited awhile to order a drink and barely acknowledged me. Poor hygiene and manners, cough directly in face without covering her mouth. She was coughing and sneezing while preparing people's drinks
Not once did I her wash her hands.
The only people who stood out to me was the hospitality manager, I believe she was over the restaurant area and I think her name was Allison. She was kind , gracious, always smiling- such a beautiful person. She made efforts to connect with everyone around her and was even helped to check me in. This lady went above and beyond . Another great employee there was Anthony, friendly, helpful and way more approachable than the rude staff I encountered.
Rosialee
2024 年 2 月に 8 泊滞在
2/10 (非常に不満)
Grace
2024 年 2 月 25 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
O desconforto começou já na chegada. A porta não abria. E o sistema eletrônico não funcionava. Ao retornar a recepção pegamos uma chave (manual). Quando finalmente conseguimos entrar no quarto, não tinha papel higiênico no banheiro. O ar condicionado fazia um barulho horroroso.
Custo alto e serviço muito a quem do preço!
Grace
2024 年 2 月に 1 泊滞在
6/10 (普通)
Tatiana K
グループ旅行
2024 年 2 月 19 日
良かった点 : スタッフとサービス
Frustante
Viajei para Carnaval com amigas e tivemos que trocar de quarto 3x. No primeiro teve um vazamento do ar condicionado e molhou uma das minhas roupas, o hotel não prontificou a mandar lavar e secar.
No segundo quarto, o barulho do split era tão alto que tivemos que desligar a noite para poder dormir, passando calor. No terceiro, o barulho era menos intenso, ainda assim alto. A limpeza deixou a desejar, com teias de aranha no teto e tivemos que pedir toalhas novas para o quarto. Por outro lado, o café da manhã era excelente e a equipe muito gentil.
Tatiana K
2024 年 2 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2024 年 2 月 13 日
良かった点 : 清潔度
So so Hotel...
Overall experience was Ok.... great location, good AC and good breakfast but that's about it. Room was kind of small, water dripping noise all night long, small pool, no towels for the pool, fridge wasnt working in the room, warm water in the room and bald headed guy at the front desk very rude.
宿泊されたお客様
2024 年 2 月に 5 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2024 年 2 月 13 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
bad experience
old and noisy hotel!!!
宿泊されたお客様
2024 年 2 月に 4 泊滞在
10/10 (非常に良い)
Bruce Marcus
出張
2024 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recomendo
Hotel com uma localização muito boa, limpo, café da manhã bom, atendimento excelente e cama confortável.
Apesar de achar que esta precisando de uma atualização, gostei muito e recomendo.