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Enjoy Santiago - Hotel del Valle

4.5 star property
Luxury hotel with full-service spa and casino
VIP Access

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your current months are May, 2024 and June, 2024.
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June 2024

Photo gallery for Enjoy Santiago - Hotel del Valle

Loft | Minibar, in-room safe, desk, free cribs/infant beds
Indoor pool, outdoor pool, sun loungers
Aerial view
Sushi
Lobby
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
2140000, Valparaiso, Rinconada, Los Libertadores Km 53
  • Popular LocationVina San Esteban4 min drive
  • Popular LocationSanta Teresa Sanctuary6 min drive
  • Popular LocationSantuario Teresa de Los Andes8 min drive
  • AirportSan Felipe (SSD)27 min drive

Most relevant reviews

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Room options

Standard Room, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Bathrobes
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Bathrobes
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Rinconada

Located in Rinconada, Enjoy Santiago - Hotel del Valle is in the mountains. Santa Teresa Sanctuary and Santuario Teresa de Los Andes are notable landmarks, and if an activity is on the agenda, check out Vina San Esteban. Calle Larga Square and Museo Antiguo Monasterio del Espíritu Santo are two other places to visit that come recommended.

What's nearby

  • Vina San Esteban - 4 min drive
  • Santa Teresa Sanctuary - 6 min drive
  • Santuario Teresa de Los Andes - 8 min drive
  • Calle Larga Square - 10 min drive
  • Museo Antiguo Monasterio del Espíritu Santo - 15 min drive

Restaurants

  • Estero Verde - 3 min drive
  • Restaurant Campanario de Auco - 6 min drive
  • Restaurante Entre Parras - 7 min drive
  • El Chilenazo - 13 min drive
  • Soe Bar - 12 min walk

About this property

Enjoy Santiago - Hotel del Valle

Luxury hotel near Vina San Esteban
Located close to Santa Teresa Sanctuary, Enjoy Santiago - Hotel del Valle provides a free breakfast buffet, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 58 casino gaming tables and 1350 slot machines. Treat yourself to reflexology, a body wrap, or a massage at Natura Village, the onsite spa. The on-site restaurant, Blend, features sushi. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a porter/bellhop, and an elevator
  • A front-desk safe, concierge services, and multilingual staff
Room features
All 120 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 24-inch LCD TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 360
  • Blend
  • Fortuna
  • Picadilly
  • Santerra

Things to do

  • 1,350 slot machines
  • 58 gaming tables
  • Casino
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 88 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Enjoy Santiago
Enjoy Santiago Hotel Rinconada
Enjoy Santiago Rinconada
Enjoy Santiago Hotel Valle Rinconada
Enjoy Santiago Hotel Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Hotel del Valle
Enjoy Santiago - Hotel del Valle Hotel
Enjoy Santiago - Hotel del Valle Rinconada
Enjoy Santiago - Hotel del Valle Hotel Rinconada

Frequently asked questions

Does Enjoy Santiago - Hotel del Valle have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Enjoy Santiago - Hotel del Valle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Enjoy Santiago - Hotel del Valle?

Self parking and valet parking are free at this property.

What time is check-in at Enjoy Santiago - Hotel del Valle?

Check-in start time: 4:00 PM; Check-in end time: 4 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Enjoy Santiago - Hotel del Valle?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Enjoy Santiago - Hotel del Valle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 88 per person applies.

Where is Enjoy Santiago - Hotel del Valle located?

Situated in the mountains, this luxury hotel is 2.7 mi (4.3 km) from Vina San Esteban and within 6 mi (10 km) of Santa Teresa Sanctuary and Santuario Teresa de Los Andes. Calle Larga Square and Museo Antiguo Monasterio del Espíritu Santo are also within 12 mi (20 km).

Enjoy Santiago - Hotel del Valle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 139 reviews" "
Rating 8 - Good. 51 out of 139 reviews" "
Rating 6 - Okay. 11 out of 139 reviews" "
Rating 4 - Poor. 6 out of 139 reviews" "
Rating 2 - Terrible. 4 out of 139 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alvaro, Plantation

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stay away, they do not honor expedia bookings
Stayed 1 night in May 2024

8/10 Good

Brittani

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for a fun night out, as the hotel is colocated with a casino
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, clean, comfortable, good service
We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dave, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Jul 2018

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Stayed 1 night in Jan 2018

2/10 Terrible

Dean

Liked: Cleanliness, room comfort
Unless you're a casino high roller steer clear
Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
almost perfect
Air conditioning was not working properly, and pool could be cleaner.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, but very noisy
We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the Rough
Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.