カップル用トリートメントルーム、サウナ、スパ用浴槽、スチームサウナ、トルコ風呂 / ハマム、ボディ トリートメント

ウェルトン リバーサイド スパ ホテルの口コミ

4 out of 5

口コミ

8.8

非常に良い

評価 10 - 1008 件の口コミ中 493 件が非常に良い" "
評価 8 - 1008 件の口コミ中 391 件が良い" "
評価 6 - 1008 件の口コミ中 82 件が普通" "
評価 4 - 1008 件の口コミ中 25 件が不満" "
評価 2 - 1008 件の口コミ中 17 件が非常に不満" "

9.2/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

raymond

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. The spa is amazing. Staff is great and breakfast service is unmatched.
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Alain

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and rooms
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

RONALD

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear RONALD, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.Will be looking forward to welcome you again so more improved stay!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Lallana Skaarup

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Lallana, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga. We are happy to know that you have enjoyed your stay with us. Will be looking forward to welcome you again! Sincerely, Liana Sjakste Front Office Manager Wellton Riverside SPA Hotel

10/10 (非常に良い)

Shane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wellton was perfect for my one night stay it Riga!
2024 年 4 月に 1 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Shane, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Meyuu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spa was great. Breakfast expediastic room was luxurious and spacious would definitely stay again.
2024 年 4 月に 1 泊滞在
Liana Sjakste Assistant Front Office Manager からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Meyuu, Thank you for sharing your wonderful review! We're delighted to hear that you enjoyed our spa, breakfast, and luxurious rooms. We look forward to welcoming you back at Wellton Riverside SPA Hotel for another fantastic stay!

10/10 (非常に良い)

Tsungpin

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good facility and environment
2024 年 4 月に 1 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Tsungpin, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga. We are happy to know that you have enjoyed your stay with us. Will be looking forward to welcome you again! Sincerely, Liana Sjakste Front Office Manager Wellton Riverside SPA Hotel

8/10 (良い)

Eva

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Eva, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Emma

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel. Quiet at night. Beds very comfortable. Staff friendly. In a fabulous location just across road from the bus stop that goes from the airport. Had a lovely morning in the spa. Do not feel they should allow children to go into the spa people go to relax and there was a child being loud and jumping into the pool and we left as it was not relaxing. Other than that no complaints!!
2024 年 2 月に 3 泊滞在
Nadezda Dolmatova, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Emma, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! We especially thank you for your kind words about our staff. Hearing positive feedback highly motivates us to work better. Hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

Walter

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very peaceful stay.
2024 年 3 月に 2 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Walter, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Vegard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Vegard, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Mario

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect for a stay at the center.
Great, nice, quick. Good breakfast
2024 年 2 月に 1 泊滞在
Liana Sjakste, Front Office Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Mario, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga. We are happy to know that you have enjoyed your stay with us. Will be looking forward to welcome you again! Sincerely, Liana Sjakste Front Office Manager Wellton Riverside SPA Hotel

8/10 (良い)

Frederick

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 6 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Frederick, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Patrik

出張
2024 年 2 月に 1 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Patrik, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Anwar

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is one of the best Hotel in Riga. I find it hard to reject .it’s on another level.my only suggestion when it comes to bedroom duvet if it’s king size , couples should be given a king size duvet instead of two single duvet not comfortable, apart from That Bravo to stuff members and the management. I will recommend your Hotel to all my friends and Family.
2024 年 1 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Anwar, Thank you so much for taking the time to share your positive experience at our hotel. We appreciate your kind words and are thrilled to hear that you enjoyed your stay. We have noted your suggestion regarding the duvet size and will certainly take it into consideration for future improvements. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and family back in the future.Warm regards,

10/10 (非常に良い)

Justine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Justine, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Trine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfekt placering for flere muligheder bl.a. shopping
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Trine, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Andreas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fint opphold
Fint hotell med gangavstand til det meste. Rent. God frokost
2024 年 1 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Andreas, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Mélissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Melissa, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that we have met your expectations. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

Alex

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Alex, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Niall

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Niall, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

8/10 (良い)

Marco

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buona la posizione vicino alla stazione centrale,la hall e confortevole,i prezzi delle bibite un po alti un acqua San Pellegrino da 0,75 euro 5,un vino sconosciuto della Puglia 32 euro,ma ottima accoglienza camera comoda e confortevole,bagno cieco,colazione caotica ma ben accessoriata,zona piscina e sauna discreta,senza temperatura senza cintrolli senza verifica delle norme,nel senso in sauna e in Bagno tirco si entra senza ciabatte si o No?
2024 年 1 月に 2 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Marco, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We're glad to hear that you appreciate the convenient location, comfortable lobby, and the welcoming reception. It is allowed to enter sauna in slippers. We have taken note of your recommendations and will work to improve our services and facilities. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

6/10 (普通)

Michel

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Got a downgrade initially
2023 年 12 月に 4 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Michel, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Julia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great rooms, amazing location, stunning views, friendly staff, good breakfast, everything is comfortable.
2023 年 12 月に 7 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Julia, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Corinne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
bra läge
2024 年 1 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Corinne, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Inaliguyau

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Inaliguyau, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

6/10 (普通)

Carl

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 12 月に 4 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Carl, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Jani

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 1 日)
Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Bhavesh

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great rooms, spa and Nd gym
2023 年 12 月に 5 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Bhavesh, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

Nir

2023 年 12 月に 6 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Nir, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Jarkko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Jarkko, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Kari Ruud

2023 年 12 月に 3 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Kari, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with almost every aspect of your stay. It would help us to know more in detail about experience of your stay so that we can improve our services and facilities. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

robert

2023 年 12 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Robert, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Mika

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Mika, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Henning

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Udmærket hotel med en rigtig god placering i forhold til at udforske Riga midtby. God morgenmads buffet
2023 年 12 月に 4 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Henning, Thank you for staying at Wellton Riverside SPA Hotel and for taking time to share your impressions with us. We are glad to know that hotel's location, provided room and breakfast met your expectations. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

Mikaela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Mikaela, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that we have met your expectations regarding your stay! Hopefully we will see you soon back at our hotel! Kind Regards,

8/10 (良い)

Kaare

良かった点 : 施設のコンディションと設備
Behageligt
2023 年 12 月に 5 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Kaare, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are glad that we manage to meet your expectations and that you've found our hotel comfortable. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

Henrik

2023 年 12 月に 3 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Henrik, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

4/10 (不満)

Charlotte

良かった点 : 清潔度、スタッフとサービス
Would not recommend but the area is great
Exceptionally thin walls that mean you can hear every footstep and conversation up and down the hall. The water pressure was also so bad it stopped completely mid shower. Excellent location and everyone we met was nice enough but upon mentioning the issues we faced the receptionist was just completely silent and said nothing.
2023 年 12 月に 3 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Charlotte, Thank you for staying at Wellton Riverside SPA Hotel and for taking time to share your impressions with us. We sincerely apologize for the inconvenience you experienced with the thin walls and water pressure during your stay. Your comments are valuable, and we are actively working to address these issues to enhance our guests' overall experience. We are genuinely sorry for the receptionist's lack of response when you brought up your concerns. Rest assured, we will address this matter internally to ensure better communication in the future. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

Walter

2023 年 12 月に 2 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Walter, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

Randi Grete

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Randi Grete, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

8/10 (良い)

Hilda Gerd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Hilda Gerd, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 (非常に良い)

declan

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Hotel was excellent, food was very good, great location for old town, swimming pool and spa was amazing. Rooms were spacious & comfortable We had a very relaxed and enjoyable stay.
2023 年 12 月に 3 泊滞在
Nadezda Dolmatova, Assistant Front Office Manager からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Declan, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with our hotel's location, provided room and Spa complex, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 (非常に良い)

Estej AB

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Estej AB, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 (良い)

Camilla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Riga centralt
Rent och fint hotell. Rummen var rena och de städades varje dag. Trevlig personal mkt hjälpsamma. Centralt läge o nära till flygplats. Dock lite skolmatsal känsla vid frukosten.
2023 年 11 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Camilla, Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel clean, with nice rooms and helpful staff. Your satisfaction is our priority. We appreciate your observations about breakfast and will consider them as we strive to enhance our guests' experience.We look forward to welcoming you back in the future!

8/10 (良い)

Rudy

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Rudy, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bekväma sänger och fina rum. Spat var helt ok. Det som sänkte helhetsintrycket var frukosten som inte höll den klass jag förväntar mig för rumspriset.
2023 年 11 月に 2 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Guest, Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found our beds comfortable, rooms nice, and the spa enjoyable. However, we're sorry to learn that the breakfast did not meet your expectations. Your feedback is valuable to us, and we will use it to improve our services. We appreciate your honesty, and we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 (普通)

Sharlotte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Could have been a 5* but…
Pros: Great location from airport transport (22 bus), right on the edge of old town, great transport links to elsewhere. Modern, clean hotel, great views across the river and large spacious rooms which were well equipped (definitely opt for a river view room if staying here). Cons: Spa - not worth paying the extra or the extra on the room, whilst it looks great, the jacuzzi and general feeling was cold, so it was hard to relax. The steam/sauna room were okay and spacious though. Breakfast - Avoid, and again don’t bother paying for it here. The “hot food” was freezing cold at different times, choices were limited, and on our second time eating we identified mould on one of the cakes. After pointing this out to a staff member, it was quickly removed, however for a hotel of this calibre it’s not acceptable and made us question the quality of the other food and how long it had been sitting there. This was disappointing as we were expecting hot, fresh food after looking at the photos but this didn’t deliver. We didn’t eat there on the last day.
2023 年 11 月に 3 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Sharlotte, Thank you for taking the time to share your detailed feedback. We appreciate both your positive comments and the areas where we fell short of expectations.We're glad you enjoyed the hotel's location, views, and spacious rooms. However, we sincerely apologize for the disappointments you faced with the spa and breakfast. Your concerns have been shared with our relevant teams to address the issues and prevent such occurrences in the future.We understand the importance of delivering a high standard of service, and we're committed to making improvements based on your valuable input. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Kind regards,

8/10 (良い)

Teemu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hyvä kylpylähotelli, mutta kaupungin hintatasoon kallis suhteessa hotellin yleistasoon
2023 年 11 月に 1 泊滞在
Liana Sjakste Front Office Manager Wellton Riversiからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Teemu, Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our spa hotel to be good. We understand that pricing can be a consideration, and we appreciate your input. To ensure you have the best possible experience and value for your stay, we'd like to offer the option of making a reservation directly through our Reservation department. This way, we can discuss available promotions or packages that might better suit your preferences. Thank you for choosing Wellton Riverside SPA Hotel, and we look forward to welcoming you back soon.

4/10 (不満)

Gianluca

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The hotel itself is not bad but it lacks basically in every single detail, the king bed option is actually two twin bed kept together by the bedsheets, there is no general switch next to the bed to turn off the lights in the whole room, the reading/bed light is too far from the bed you need to get up to turn it off, the tub is so narrow that you can fit inside only laying on your side, we arrived in a cold snowy day and the heating was off both in the room and in the bathroom, the bathroom got lightly cold after three days the room has been constantly a little chilly, the cleaning staff knocked at our door for 5 minutes in a row to ask if we wanted them to clean the room when the hotel has a policy that requires the guests to hand the clean my room sign on the door if you want it to be cleaned, the bar opens at 12 so no option for someone that doesn’t want to have the breakfast or in case you don’t wake up in time to have it…I should list many many others small details that all together make the hotel uncomfortable…and the parking…they declare to have a parking lot but is not even connected to the hotel and doesn’t belong to them but is a private open area 800 meters away from the hotel that you have to pay separately…it says wellness spa but it is more a business hotel considering all the features and small issues of the hotel…absolutely not suggested for couples
2023 年 11 月に 4 泊滞在
Artjoms Golubevs Front Office Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Gianluca,Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga and for taking time to share your experience with us! Please accept our sincerely apologies regarding aspects what ruined your overall expectation about our hotel. We would like to assure you that we constantly strive to achieve only the highest levels of quality, service and hospitality and we already took several actions with respective departments for not letting this kind on incident happen again. Regarding parking space we would like to kindly inform all our Guests, that due to hotels central location in the Old Riga city we have limited parking lots, so we are providing our Guests with information about most convenient and guarded parking lots. Nevertheless, please be assured that your views are appreciated and will be kept on record. We would like to thank you again for taking your time to write a review about your stay with us. Hopefully, we will have a chance to welcome you again in Wellton Riverside Spa Hotel to receive another chance to have You as our guest!