セーフティボックス (室内)、アイロン / アイロン台、ベビーベッド (無料)、可動式ベッド

ベストウエスタン クラシック インの口コミ

2.5 out of 5

口コミ

8.2

とても良い

評価 10 - 1002 件の口コミ中 405 件が非常に良い" "
評価 8 - 1002 件の口コミ中 372 件が良い" "
評価 6 - 1002 件の口コミ中 128 件が普通" "
評価 4 - 1002 件の口コミ中 60 件が不満" "
評価 2 - 1002 件の口コミ中 37 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

Roy

気になった点 : 清潔度、施設のコンディションと設備
The place was a mess. They are in the process of remodeling.
2024 年 5 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Roy,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are currently in the process of updating our entire facility for better guest experiences. We hope you will come back after our renovation is complete to see all of our improvements! I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 (非常に不満)

Charlene

気になった点 : 清潔度、施設のコンディションと設備
they need new bed sheets
2024 年 5 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Charlene,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are currently in the process of updating our entire facility for better guest experiences which includes all linen. We hope you will come back after our renovation is complete to see all of our improvements! I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Jeremiah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy check in and rooms were clean.
2024 年 5 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Jeremiah,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This hotel is currently being renovated, but our room was clean, quiet, and in good condition. The breakfast was plentiful with hot food available. The employees at reception were quite helpful. So, although there’s a bit of inconvenience, it was minimal and I recommend staying here.
2024 年 5 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Lisa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

Margaret

気になった点 : 施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Best Western からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Margaret,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Jo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are delightful.
2024 年 4 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 (不満)

Chong

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Manything missing (hair dryer,tissue, etc)
2024 年 4 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Chong,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff made a valiant effort but the establishment was in the middle of a remodel.
2024 年 4 月に 4 泊滞在
Best Western からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

Brandon

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I'll note that I stayed while the hotel was clearly under renovation, so hopefully many of the issues will be addressed once renovation is complete. However, during our stay the hallways smelled very bad and the stairways were filled with random junk. That said, the biggest issue by far was the noise. The room next to us was loud and the walls apparently did nothing to stop the noise. It sounded like the neighbors were standing right next to us. The breakfast was below average, but not terrible. The staff at the front desk in the evening appeared overwhelmed (several other guests had come up to describe various problems in their room), but she stayed level headed and friendly throughout.
2024 年 4 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

Steven

グループ旅行
気になった点 : 施設のコンディションと設備
This hotel is under renovation. Some parts of the building are new and nice, while others are under construction. It’s a bit understaffed. Our room was very nice. Breakfast was okay. They gave us eclipse watchers a little gift bag with eclipse glasses, which was very nice.
2024 年 4 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Steven,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

Peter、Denver

カップルで旅行
良かった点 : スタッフとサービス
Ongoing renovations create a messy environment, but I get that they have to stay open while the work is getting done. Otherwise, a good stay. Staff was great; friendly, professional, and accommodating. Breakfast was just okay, but I think this was also a casualty of the renovations. Bottom line, I'd stay here again.
2024 年 4 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Peter,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 (不満)

amber

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Should mention remodels it was just a bad experience very tacky not happy at all with experience. Staff was slow and unhelpful.
2024 年 3 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Amber,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 2 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Patrick,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 (不満)

Joshua

小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
It was under construction, like major construction to where we thought they were closed when we drove up. The elevator didn’t work, so we had to carry a stroller, and three kids and tons of luggage up the stairs. I would have understood the construction, but there was no warning of this before we booked. And the price of the booking didn’t reflect the poor condition it was in. No discount offered.
2024 年 2 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Joshua,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our elevator has been in working condition, but sometimes it does take time if others are using it as we only have one. We hope that you will come back after our renovations are complete to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 (非常に不満)

Thomas

They did not have my reservation when I checked in. They had to call Expedia. It took 20 minutes to check in. The property is under construction and is still priced at the normal rate. Very unhappy with this experience
2024 年 3 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Thomas,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back after our renovations are complete to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

Alyssa

気になった点 : 施設のコンディションと設備
Best Western からの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Alyssa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Ricky

The staff was wonderful but too much construction inside and out.
2024 年 2 月に 2 泊滞在
Best Western からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Ricky,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 (不満)

Robert

気になった点 : 施設のコンディションと設備
Disappointed
The hotel was undergoing a major renovation and was in marginal condition. Nothing was mentioned about the renovation on line when I made the reservation. Plus there was no hot water for the shower the next morning. The breakfast was marginal also and the coffee was so bad I made a stop immediately after leaving the motel to buy some coffee. I was so upset about the experience that I don't expect to stay at a Best Western for a LONG TIME.
2024 年 1 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Robert,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will allow us another chance after our renovations are complete so you can see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 (非常に不満)

Tsvetozar

2024 年 1 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 1 月 15 日)
Hello valued guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working to better our facility for more guest satisfaction, we hope that you will come back after our renovations to see all of our improvements and allow us another chance to make your stay great.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

John

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
2024 年 1 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 1 月 15 日)
Dear John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 (不満)

EMILY

Hotel is under construction/renovation.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Donald

2023 年 12 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2024 年 1 月 15 日)
Hello Donald,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working to better our facility for more guest satisfaction, we hope that you will come back after our renovations to see all of our improvements and allow us another chance to make your stay great.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

Ela

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I Didnt realize hotel was near a busy train track…! Definitely heard it a couple times during the night. First room we were checked into had a broken fridge & was a little moldy. So they moved us to another room, and the sofa bed in that room had stained sheets, crumbs, and dead ants in it?! Once we got clean sheets it was an ok stay. The sofa bed mattress was covered in plastic so every time my brother moved we could hear it. Basic breakfast, nice staff. I stayed here once last year and didn’t have these issues. So I’m chalking it up to their current renovation work.
2023 年 11 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Ela,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

Amanda

2023 年 11 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

Laura

2023 年 11 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Laura,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

William

2023 年 11 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 11 月 13 日)
Dear William,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Lori、Welland

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean hotel and excellent breakfast
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Lori,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

Clarence、Kutztown

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast is always good. Bed is comfortable, room is spacious.
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Clarence,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Leonard

2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Leonard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

John

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast had lots of choices. Friendly staff. Dog treats for dogs was a nice touch.
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 30 日)
Dear John,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our complete renovation is estimated to be finished in early 2024, we hope that you will come back and see all of our improvements! Thank you again for taking the time to complete the survey. Sincerely,Crystal C. General ManagerBest Western Classic Inn

4/10 (不満)

Hailey

2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Hailey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our complete renovation is estimated to be finished in early 2024, we hope that you will come back and see all of our improvements! Thank you again for taking the time to complete the survey. Sincerely,Crystal C. General ManagerBest Western Classic Inn

8/10 (良い)

Carolyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
We had absolutely no issues. Was an enjoyable time. The shower was wonderful. Would have liked to have stayed in longer, but we were in a hurry. The breakfast was delicious
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Carolyn,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

Susan

2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Susan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 (不満)

Donna

家族旅行
Shower was lukewarm. Stink bugs in the room. Manager was supposed to call me about my concerns and did not.
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Donna,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Lois

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Family Visits
Room was clean and comfortable. Staff courteous and helpful. Location very good.
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Lois,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Vincent

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place good price.
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Vincent,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度
It was messy; the air conditioner barely worked, the breakfast attended was cranky and snippy at an old man and another person at the front desk. Not a place we will be staying again
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Hi,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Edward

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We used to best western for a single night following a football game before returning home. Location was convenient for our trip, the building was under construction, but clean, the room was attractive and spacious, and the amenities were very nice. Finally, the complementary buffet breakfast was very nice as was the very reasonable room rate.
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Edward,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

judy

家族旅行
良かった点 : 設備とサービス
Property is under construction but it is very good.
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Judy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

Robert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Robert,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 (非常に不満)

Jeffrey

ペット同伴の旅行, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Remodeling since Feb 2023? Definitely not on the first floor. If the owner does not replace the carpets soon, they need to properly clean them because they are filthy. The room (first floor) smelled moldy, musty, and like urine. Found a dirty sock under the bed. The shower and faucet’s water pressure is way too low, possibly to save money. The two Indian ladies at the front desk were pleasant. Please clean the facility.
2023 年 9 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Jeffrey,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We began our remodel back in February, but this only started with the outside of our building. We do not begin our indoor remodel until our slower season (November/December) which includes but is not limited to, our carpets, rooms, and public spaces. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Billie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing to change
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Billie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

jan

2023 年 9 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Jan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 (良い)

Elvia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice clean comfortable room
Nice clean comfortable room
2023 年 10 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Elvia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is renovating but is very nice. Cleans and fresh. The breakfast was terrific.
2023 年 9 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Christine,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 (普通)

Sally

家族旅行
良かった点 : スタッフとサービス
This hotel in Richland, IN was being renovated so hard to judge it fairly. It was fine for us for on an overnight stay on our trip to Ohio. It was easy to get to right off Hwy 70! The breakfast area was clean & food was good.
2023 年 9 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Sally,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C. General ManagerBest Western Classic Inn

8/10 (良い)

Diane

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room I had was big. They are remodeling but I didn’t have any issues with that. Room didn’t have a hair dryer and only a shower. A lot of water from shower went out on bathroom floor … curtain was short. Overall not a bad place to stay
2023 年 9 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Diane,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Kim Marie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Kim,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Richard

良かった点 : 清潔度
2023 年 9 月に 2 泊滞在
Best Western からの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Best Western からの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal CGeneral ManagerBest Western Classic Inn