We booked the villa orignally for 2020, but due to covid had to postpone twice. Over the past 2 yrs, the owner was friendly, helpful and flexible, allowing us to roll the booking over twice without extra costs. Unfortunately, this only heightened the disappointment we felt when we finally arrived.
There were a number of maintenance issues with the property. There were several times when we had no water. We were told that this was a local issue, despite our neighbours having water. It was impossible to close the bedroom doors as the doorframes weren't properly attached to the walls. The aircon in 1 bedroom had a broken remote and was leaking water. The toilet flush in the upstairs bathroom was broken and the pool lights didnt work. A 'cleaner' came in mid week and changed linen and towels, but did not clean anything or empty bins etc.
The villa does not have enough plates/cutlery/glasses/sun loungers if there were 7 guests (which it claims to accommodate). The BBQ was dirty and had no utensils or cleaning equipment. We asked the owner where a 2nd parasol was stored as there was a base but no umbrella. She didn't know and suggested we ask the property manager, who never answered our message. The shower curtain in the downstairs bathroom leaks water all over the floor, which was mentioned by guests in reviews over 4 yrs ago but is still an issue. Similarly, the shower fixing in the upstairs bathroom is dodgy despite also being mentioned in previous reviews. Previous guests have suggested a guest book. This would be so useful, but is still not available. Neither are instructions for how things in the villa work. Our taxi driver had to help us work out how to turn the power on, and as we arrived at night in the dark, we would have been pretty stuck without him!
The combination of the issues and the time we spent attempting to communicate with the owner about them had a significant detrimental impact on our holiday. The owner admitted during a phone call (to discuss the issues) that she had only been to the villa once, and given that there are reviews on here dating back a number of years, this explains a lot about our experience.
Communication with the owner and property manager was extremely poor. Both seemed intent to blame us for the issues and their attitudes were incredibly unhelpful. For every issue we raised, they had an excuse, which often made no sense.
The location of the villa is generally good, with beautiful views of Vlicha Bay.