Reitzenhain Vacations from ￥272,715

Room was very comfortable, direct access to the thermal spa was really handy, robes and spa towels and slippers and tote bag were very convenient. Wrist band allows room access and spa and sauna access, that was really convenient. If therme spa is busy, it can be difficult to get into the parking lot. Hotel and spa are in what looks like a commercial area, it’s not overly attractive. No nice views from the rooms.

Good location. Updated interior. AC did not work. Big window and decently equipped. Fantastic for a good price.

Excellent hotel in a beautiful part of town, the staff were very helpful. The lobby and the rooms are absolutely gorgeous. Would definitely recommend.

Very easy to get to, great parking, walkable throughout town, nice breakfast, great staff. Rooms dated but large, clean and adequate.

There was this customer service officer. His attitude was terrible. Asked about possibility of having room side by side he said not possible in a loud tone. When asked about estimated time to leave hotel for airport, he answered it depends on how many gates and traffic condition, so he cannot tell me anything. First time encountering such customer service. Perhaps he is in bad mood, or dislike talking to a chinese or whatever. Rudest hotel staff I have ever met.