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トラベロッジ バイ ウィンダム レディング カリフォルニアの口コミ

2 out of 5
トラベロッジ バイ ウィンダム レディング カリフォルニア
540 N Market St, Redding, CA

口コミ

8.2

とても良い

評価 10 - 1003 件の口コミ中 457 件が非常に良い" "
評価 8 - 1003 件の口コミ中 296 件が良い" "
評価 6 - 1003 件の口コミ中 129 件が普通" "
評価 4 - 1003 件の口コミ中 82 件が不満" "
評価 2 - 1003 件の口コミ中 39 件が非常に不満" "

8.2/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Lanny

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This was so dirty and definitely not what the pics and reviews showed. I called Expedia immediately to get our money back but didn’t which was also disappointing. My kids were actually scared. There were fingerprints on the outside window smeared like someone is trying to get in. The beds aren’t beds. They are cots. There was a homeless man walking around yelling at the front desk saying he was going to check out if the noise didn’t settle down. We didn’t feel safe at all!!
2024 年 3 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 5 月 22 日)
We are sorry to hear that you didn’t enjoy your stay. As you had 2 rooms for 2 nights and seemed to enjoy the accommodations ie. breakfast and pool usage. We would have been more than happy to accommodate you had we known you were having a problem. as we spoke each morning with the family while enjoying breakfast.

6/10 (普通)

Iryna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Waking distance to the river trail!
2024 年 5 月に 2 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 5 月 22 日)
Glad you were able to enjoy the beauty of Redding.

8/10 (良い)

Vassil

良かった点 : スタッフとサービス、施設のコンディションと設備
Ok for one night.
2024 年 5 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for rating your stay.

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No issues
2024 年 2 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for rating your stay.

8/10 (良い)

Yarey

2024 年 5 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for rating your stay.

10/10 (非常に良い)

cambri

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
front desk staff was amazing
2024 年 5 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 5 月 13 日)
We appreciate your feedback and happy to hear that you enjoyed your stay. Safe travels.

10/10 (非常に良い)

Lizeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything was perfect!
2024 年 5 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your rating and review.

8/10 (良い)

Paula

良かった点 : 施設のコンディションと設備
気になった点 : 設備とサービス
Wonderful people who run it
2024 年 5 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your feedback. Safe travels.

2/10 (非常に不満)

Ruth

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was very dirty. When we got there, the smell of Pine-Sol was so strong I thought the room was going to be clean. However, upon further inspection, there was filth on everything. The first day, we put the do not disturb sign on the door because we didn’t want the smell of the Pine-Sol again. The second day, we took it off to see if they would come in and clean the floors because they were filthy and we couldn’t walk around without shoes on our feet. When we came back to the room, someone had come in and replace the towels, despite the fact that they were not supposed to replace the towels until third day, but they have not cleaned anything else. We gave up and spent as little time there as we could. The lighting was also awful, but after a while, we thought that maybe they did that intentionally so we couldn’t see the filth. The bright spot was the front desk staff. They were extremely friendly and helpful.
2024 年 5 月に 4 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your feedback. We are sorry to hear that you did not enjoy your stay. We would have been more than happy to address your concerns had we known you were dissatisfied. As you stayed in the room for multiple nights we could have easily assisted you with your needs immediately.

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very nice, room was adequate and the bed was comfortable. Everything was clean and the breakfast was pretty good with lots of options. Have stayed here before.
2024 年 4 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 5 月 3 日)
We are happy to hear that you enjoyed your stay. We hope you choose the Travelodge the next time you’re in the Redding area.

10/10 (非常に良い)

Lucinda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was done to support the customer.
2024 年 4 月に 3 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for your review and kind words. Safe travels and we do hope the next time you’re in the Redding area that you will choose the Travelodge.

6/10 (普通)

Oleg

良かった点 : スタッフとサービス
I guess we must stay realistic when rating a small town hotel. Probably, others are worse. This one had a light blinking and cockroaches and ants around the toilet. WiFi is about 2mbps and disconnecting all the time, even after router reboot. They only made my bed once during 4 day stay and it was ugly. The door locks require skills, and the fridge was from 1940-ies. Hair in bathtub tells me it was not cleaned prior to my stay. Water pressure is so low that any flush anywhere near instantly changes your shower temperature from cold to hot and back. I've spent most of the shower time just wasting the water trying to tune it to an acceptable temperature. Due to no pressure you have to take shower rubbing on the shower controls and soap holder. By the way the water pressure in town right next to hotel is above 100 psi, so, it is not the city, it is just the owner trying to shortchange you on water. However, the room was pleasant and quiet (2nd floor), clean around the bed and NO BEDBUGS. A/C working right and not abnormally loud. Simple easy parking and fast way to get into the town and back. The service desk is live 24/7, and the women at the desk are very helpful, polite and do what they can to make your stay better. So, is it bad or good? I think we simply cannot expect anything good in a small town hotel, unless you want to spend $200 a night, then sure, they'll make it perfect, but not worthy simply for the reason of cost. You're just a stranger out of town, and a $target.
2024 年 4 月に 5 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your feedback. As we spoke on several occasions and never once heard of any of these issues you had within your room. We are more than happy to assist and accommodate guests when informed of such things. As your stay was 5 days and not just 1 evening!

8/10 (良い)

Jay

家族旅行
良かった点 : 清潔度、スタッフとサービス
Overall a nice property. Front desk lady was awesome and extremely friendly! My only negative comment is that the room itself is in dire need of deferred maintenance. Both the shower head and bathroom sink faucet were shooting water from the connections. Also the shower curtain was almost ripped out of the shower wall. These are very simple fixes but hadn’t been done.
2024 年 4 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review. We appreciate guests feedback as that’s the easiest way for us to improve your stay and your concerns will be addressed immediately.

10/10 (非常に良い)

Saysan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Have better breakfast
2024 年 4 月に 1 泊滞在
Brandonからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your stay with us, we value our customers and hope that we can make every experience a great one. Thanks for you feedback, we hope to see you agian in the future.

4/10 (不満)

Lisa、La verne

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
You get what you pay for. After a long day of driving, my kids really wanted to stop at a place with a pool. Unfortunately, the pool looked like a green swamp. So no pool. We went up to the room and there were cobwebs all of over the corners of the room, with tiny nats everywhere. These weren’t little cobwebs either, crazy to think the room was “cleaned” but these big ol cobwebs weren’t seen. Everything felt sticky. The beds were horrible and not attached to the bed posts which was annoying when you moved around. The only plus was that the staff seemed nice. We were happy to leave :)
2024 年 4 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your feedback. We are sorry to hear that you did not enjoy your stay with us. Our pool is seasonal and it is advertised as such. It will be opening in May-October.

2/10 (非常に不満)

tiffany r

The gentleman at the front desk (it was his first night) was lovely; the tatooed hag gaining him, not so much. Unfortunately I didn’t notice the discarded furniture and broken broken beds piled in a corner of the parking lot until it was too late. The dump pile is right across from the festering cesspool aka swimming pool.
2024 年 4 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 4 月 22 日)
Your disrespecful behavior to our team was not warranted nor tolerated.Our pool is closed for repairs and is not advertised as open until May.

10/10 (非常に良い)

Gail

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was fast and the front desk clerk was professional and friendly. The room is good, but there are gaps around the door, which means bugs can get in! Otherwise, it's all fine.
2024 年 4 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for your review and feedback. Safe travels.

2/10 (非常に不満)

Steve & Patti

カップルで旅行
気になった点 : 施設のコンディションと設備
Push to call it a hot breakfast, uncooked sausages, mouldy hotcake, only one waffle maker working, no fresh fruit only packaged fruit cocktail Visible water leaks Counter tops too low uncomfortable bed Property tired Not in keeping with Wyndham hotels Worst stay on our trip
2024 年 4 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your feedback. Sorry to hear that you did not enjoy your stay. We do hope you find a property that better suits your needs.

10/10 (非常に良い)

Myles

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value for the money. Excellent pizza place next door.
2024 年 4 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for your review. Happy to hear you enjoyed your stay and found some yummy food to enjoy.

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、スタッフとサービス
Friendly staff Close to several restaurants etc
2024 年 3 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your review and feedback.

10/10 (非常に良い)

Kevin

グループ旅行
Extremely friendly service and very clean common areas and rooms. Very happy.
2024 年 3 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for your positive feedback about your stay.

10/10 (非常に良い)

Melanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All over great stay. Friendly checkin. Enjoyed the resident kitty Socks, very sweet.
2024 年 3 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for your review and feedback.

6/10 (普通)

Dawn

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The breakfast was not good and there is no elevator making it hard for older people to get upstairs...plus the ground was dirty in front of the stairs
2024 年 3 月に 3 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 3 月 30 日)
We are sorry to hear that you didn’t enjoy our breakfast. Our guests enjoy the many options it has to offer and enjoying making waffles! We are willing to accommodate our guests on floor request if it’s communicated ahead a time and available.

10/10 (非常に良い)

Faustino、renton

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice people and very clean facilities!
2024 年 3 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for your review and positive feedback about your stay.

10/10 (非常に良い)

chikwong

2024 年 3 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your rating.

8/10 (良い)

Robert

2024 年 3 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your rating.

10/10 (非常に良い)

Kc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had to reschedule, but Alex was awesome to work with. Being in a wheelchair, it was the most accessible room I have ever had. The bus stop is right out front (doesn't run on Sundays). There's a pizza place nearby but not much else within walking difference. HOWEVER, the motel is awesome and so is the staff. Absolutely brilliant experience.
2024 年 2 月に 3 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 3 月 8 日)
KC, Thank you for your review and positive feedback. We are happy to hear that our team was able to assist you and you had a comfortable stay.

8/10 (良い)

Kirk

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for rating your stay.

10/10 (非常に良い)

Miriam、Castro Valley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you for rating your stay. Safe travels.

8/10 (良い)

Diana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just a quick stop. This property was affordable, clean and comfy. Slept like a baby and appreciated the continental breakfast.
2024 年 2 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for your review and positive feedback. Glad to hear that you had a comfortable stay.

8/10 (良い)

Zhyldyz

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was ok to stay for one night
2024 年 2 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for your review and feedback.

10/10 (非常に良い)

Walter

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good good
2024 年 2 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for your review and rating. Safe travels

2/10 (非常に不満)

Lori

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Never stayed in such a dirty hotel. Decor was very stark and felt temporary.
2024 年 2 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 2 月 24 日)
Sorry to hear that you didn’t enjoy your stay.

8/10 (良い)

Mads

2024 年 2 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your rating.

10/10 (非常に良い)

balta

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for your rating.

10/10 (非常に良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for rating your stay. Safe travels.

10/10 (非常に良い)

Randall

2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 2 月 10 日)
Thank you for rating your stay.

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ALEX was very friendly, helpful and professional.
2024 年 2 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you for your review of our team member.

8/10 (良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to rate your stay.

10/10 (非常に良い)

John Evan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice.
2024 年 1 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 2 月 1 日)
Thank you for your rating.

6/10 (普通)

Ronald

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 2 月 1 日)
Thank you for rating your stay.

10/10 (非常に良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sunny was so sweet and made our check in experience very quick and positive! She was great!
2024 年 1 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 1 月 29 日)
Thak you for your feedback aregarding our team member Sunny.

4/10 (不満)

Janice

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Countertop
Floor
Baseboard
2024 年 1 月に 1 泊滞在
Travelodge Reddingからの返信 (投稿日 : 2024 年 1 月 28 日)
We are sorry to hear that you were not happy with your stay.

4/10 (不満)

Kin seen

2024 年 1 月に 2 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your rating. As we went above and beyond for you while you were visiting the U.S for over a month.

10/10 (非常に良い)

Leo、LakeView Terrace

2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your rating.

2/10 (非常に不満)

Ellen

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed a couple weeks ago not bad but this visit bad !!! Hair everywhere in front of rooms and stairways disgusting !! Pet fee $30 almost 1/2 of room charge totally unacceptable! Front desk gal said for a pet room they have to do so much more cleaning like wash the shower curtain in my mind the shower curtain gets washed in every room I would assume apparently not at Travelodge.sad won’t return
2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 1 月 22 日)
We are sorry to hear that you were dissatisfied with your stay. Pet fees are 30 per pet, our fee is competitive with most pet friendly properties if not less expensive and allows for the convenience of your pet to travel with you. This fee allows us to take extra measure to ensure the room is cleaned thoroughly and dander free for the next guest.

10/10 (非常に良い)

Tim

2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for rating your stay.

10/10 (非常に良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recent stay
Very friendly and helpful staff in all shifts! Very decent expanded continental breakfast. Comfortable beds and clean rooms.
2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for your review and feedback. Safe travels.

8/10 (良い)

Cheri

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Clean
2024 年 1 月に 1 泊滞在
Travelodge Redding からの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for your rating.

10/10 (非常に良い)

Stephanie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff was super friendly and the room was great. I am going to make this where I stay whenever I come to town.
2024 年 1 月に 4 泊滞在
Redding Travelodgeからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your review and feedback.