ロビー

クオリティ イン & カンファレンス センターの口コミ

2.5 out of 5

口コミ

7.6

良い

評価 10 - 370 件の口コミ中 103 件が非常に良い" "
評価 8 - 370 件の口コミ中 153 件が良い" "
評価 6 - 370 件の口コミ中 58 件が普通" "
評価 4 - 370 件の口コミ中 29 件が不満" "
評価 2 - 370 件の口コミ中 27 件が非常に不満" "

8.0/10

清潔度

8.6/10

スタッフとサービス

7.2/10

設備とサービス

7.4/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Ronald

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was well maintained, clean and comfortable. Well worth another visit.
2024 年 5 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 27 日)
We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you, we will be happy to serve you again.

10/10 (非常に良い)

Myriam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you Myriam for this great rating, we are glad we reached your expectations, we will be always happy to accommodate you once in town again.

8/10 (良い)

john

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 24 日)
We appreciate your choice to stay with us and for sharing Your feedback, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights.

10/10 (非常に良い)

Dale

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed there one night. Very clean. And very polite receptionist.
2024 年 5 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you Dale for taking the time to share your feedback, we are pleased to know that you enjoyed your stay with us.

2/10 (非常に不満)

Patrick

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very dated. Noisy at night. No firehose on second floor opposite R234. Empty and not replaced. No hand soap in bathroom. No stopper in bath. No water in room. I could go on. Staff were unbelievably rude and incompetent. They tried to double charge me even though it was prepaid and threatened to remove me. I spoke with the Manager on the phone who was worse again than the receptionist. He threatened to call the police and have me removed.Worst place I have ever stayed in terms of customer service! It's dirty and rundown which isn't great. The staff that I spoke with are incompetent, unreasonable, stupid and useless. Fawlty Towers was a palace compared to this place. Quality should be removed from the name.
2024 年 5 月に 2 泊滞在

4/10 (不満)

Leonard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had booked for 4 days but was called away after 2 days. The Manager said they would only charge me for 2 days but charged me for the full amount. I was very disappointed about that since at the time of check-in I was advised that if I left early I would only be charged for the nights I stayed.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

wade

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Based on the price per night we’re very happy with the room, staff and restaurant. Vouchers for the restaurant was an additional bonus. 👏
2024 年 5 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to leave us this feedback, We hope to see you again soon!We're really grateful and appreciate you taking the time to share your rating.

4/10 (不満)

Brian

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facility is rundown. Check-in took too long because they did not have enough staff on to handle the volume. Signage for the elevator and rooms was non-existent. I will never stay at this facility again and will share my thoughts to my friends on social media.
2024 年 5 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 13 日)
We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.

4/10 (不満)

Karyann

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Great accessible location and clean, however old property, very dated, beds were very worn in and uncomfortable.
2024 年 5 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 10 日)
We are terribly sorry we did not reach your expectations Karyann, but just to let you know we are renovating most of our rooms right now hopefully we will see you back soon for a better Quality stay.

2/10 (非常に不満)

Kristy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 10 日)
I'm sorry to hear about your disappointment with us Kristy, we're committed to making things right." "We take your feedback very seriously, and we're truly sorry to hear about your negative experience.

8/10 (良い)

Lois

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good overall experence
2024 年 5 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you Lois for taking the time to share your feedback, it was a pleasure having you with us, and hope to see you back soon.

10/10 (非常に良い)

Jason

2024 年 5 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 24 日)
Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

6/10 (普通)

Alice

2024 年 4 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you Alice for taking the time to give us your feedback, it was a pleasure having you with us, We apologize for not meeting your expectations. Please know that our goal is to provide a comfortable and convenient experience for our guest, hopefully we will see you back soon to make it perfect for you next time.

10/10 (非常に良い)

Heather

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff that run this business I can’t say enough about them. It’s a very busy hotel and I can understand why. The house keepers are very thorough. We stayed in red deer for 12 days visiting family so we were in and out a lot. Not once were we not greeted by staff. It may not be a new fancy building, but the staff and their kindness over rides all of that for me. I will book there again in the near future. Thank you quality staff!
2024 年 4 月に 12 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you Heather for sharing your experience with us, and we really appreciate that you took the time to leave us this amazing feedback.

6/10 (普通)

Tamara

2024 年 4 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 24 日)
We appreciate your choice to stay with us and for sharing your rating. Your feedback is important to us, If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking

6/10 (普通)

Doris

グループ旅行
Not enough elevators seniors need elevators
2024 年 4 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 4 月 29 日)
Hello Doris, thank you for taking the time and sharing your review with us, we do apologies once again for the inconvenience, hopefully we will have you once again with us to be able to rectify this for you

8/10 (良い)

Shirley

家族旅行
気になった点 : 施設のコンディションと設備
I di not like the stairs down to our room, The property is worn. The staff were very helpful and friendly.
2024 年 4 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you Shirley for your feedback, we are really sorry for the inconvenience caused, hopefully we will have you again to provide you a better stay.

8/10 (良い)

JANICE E

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The staff were excellent Breakfast menu should be more traditional Bathroom sink drained slowly Phone in room did not work - apparently a line problem Property is comfortable but needs refreshed
2024 年 4 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you Janice for taking the time to give us your feedback about your stay, we are sorry that the condition of your room was less than ideal, hopefully we will have you back soon to rectify that.

6/10 (普通)

Audrey

家族旅行
Spacious, free parking included.
2024 年 4 月に 1 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Audrey, first of all thank you for your feedback, we are sorry that we didn’t reach your expectations, we will do our best to make it better next time when you are in town, and of course will be happy to accommodate you always.

10/10 (非常に良い)

Claude

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, nice pool and hot tub
2024 年 4 月に 7 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you Claude for this amazing review, it was a great having you here, and we will be pleased to have you again whenever you are in town.

10/10 (非常に良い)

Kelsey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thanks for a nice stay!
2024 年 4 月に 2 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for this amazing feedback Kelsey, it was a great pleasure having you with us, and we will be very happy to accommodate you once in town again.

8/10 (良い)

Claude

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, nice pool and hot tub. Enjoyed my two weeks thank you.
2024 年 4 月に 7 泊滞在
Hamzaからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you Claude for this great review and glad we reach your expectations, we will be happy to have you again.

10/10 (非常に良い)

Brandon

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在

8/10 (良い)

Marlana、Brooks

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
First time staying in this hotel. Property is nice and room was clean. We had an issue with the shower not getting hot but other than that it was clean, quiet and comfortable.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Brenda

Everything was perfect
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Quality Inn was clean and quiet and very conveniently located. Staff was pleasant and helpful. Great value for the price!
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bar was loud
2024 年 3 月に 1 泊滞在

6/10 (普通)

Glenn

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pretty run down, carpets were dirty throughout.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Darryl

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was awesome 😎
2024 年 3 月に 1 泊滞在

8/10 (良い)

Kimberley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bed was very comfortable.
2024 年 3 月に 2 泊滞在

8/10 (良い)

NANCY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

George

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
DID NOT CHECK AROUND MUCH BUT REASONABLE PRICE AND NICE SERVICE
2024 年 2 月に 1 泊滞在

6/10 (普通)

Blake

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Gerald

Property is dated
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

denzil

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the location ,easy access to transportation ,its walkable to many activities. appreciate the hospitality .
2024 年 1 月に 5 泊滞在
Tedからの返信 (投稿日 : 2024 年 1 月 26 日)
We’re really appreciative of your business!Thank you for taking the time to review us!We look forward to seeing you again soon!

6/10 (普通)

Francis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is fine, especially for people who want to catch Red Arrow bus in early hours or inclement weather. We did just that, anticipating -40C weather and difficult to call Uber or taxi in the morning. But the hotel has a policy restricting Red Deer residents staying. Strange policy but it is there. Be aware when you book.
2024 年 1 月に 1 泊滞在
Tedからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for for taking the time to let others know about your experience.We regret our policy impacted your plans on such a cold night.

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Tedからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for your review! We want you to know your business is appreciated and we look forward to seeing you again.

2/10 (非常に不満)

Tiffany

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I tryed to get a room for family coming in from out of town, and i was not allowed to. Even tho i booked it on hotels.com. i went in to pay and check in for the room and was told at the front desk because i lived in the same town i was not allowed to book a room. So i had to scramble to find a hotel for my family. I was discusted and will never recomend this hotel.
2023 年 12 月に 1 泊滞在
Tedからの返信 (投稿日 : 2023 年 12 月 22 日)
Always read the hotel policies before you book.

8/10 (良い)

Laura

2023 年 12 月に 2 泊滞在
Tedからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for choosing to stay with us.Your business is appreciated.

4/10 (不満)

Travis

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Fire alarms going off. Asked if I can deal with it. Downgraded rooms with no rebate, nothing. Key not working for room. Went to front desk for keys 4-5 times. Black flies dead all over room. Noise from club next door.

10/10 (非常に良い)

Theresa

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy assess, great security and clean.
2023 年 11 月に 4 泊滞在
Tedからの返信 (投稿日 : 2023 年 12 月 5 日)
We’re happy to know you enjoyed your stay. Thank you for letting everyone know.We look forward to seeing you again.

6/10 (普通)

Geoff

良かった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在
Tedからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your business!

10/10 (非常に良い)

Fetoun

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe and quiet
2023 年 11 月に 2 泊滞在
Tedからの返信 (投稿日 : 2023 年 11 月 28 日)
We are glad to have met your expectations and look forward to seeing you again.Thank you for your business.

8/10 (良い)

Barry

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was a good place. Staff was good. Food was excellent. All in all above average
2023 年 11 月に 1 泊滞在
Tedからの返信 (投稿日 : 2023 年 11 月 16 日)
We are happy to know you enjoyed your stay and look forward to seeing you again!

6/10 (普通)

Holly

2023 年 11 月に 1 泊滞在
Tedからの返信 (投稿日 : 2023 年 12 月 22 日)
Thank you for staying with us. Your business is really appreciated.

6/10 (普通)

Cal

良かった点 : スタッフとサービス
気になった点 : 清潔度
The room was not clean floor had lots of dirt bathtub wasn’t cleaned properly was not impressed
2023 年 11 月に 2 泊滞在
Tedからの返信 (投稿日 : 2023 年 11 月 16 日)
We apologize for your experience and will redouble our trading efforts.Thank you for your business.

6/10 (普通)

Jocelyn

カップルで旅行
良かった点 : スタッフとサービス
The food at croffle was amazing. It out room wasn’t cleaned when we checked in so we had to be moved to another room. And just a sketchy place in general
2023 年 11 月に 1 泊滞在
Tedからの返信 (投稿日 : 2023 年 11 月 12 日)
Yes. A mistake was made at check in when you arrived early. Our staff apologized and offered you something to make up for your inconvenience.We are glad you enjoyed the restaurant; however, we can’t imagine what made you feel our hotel was “just a sketchy place in general”.We thank you for your business.

8/10 (良い)

Vincent

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Restaurant on site, bed was comfortable. Price was good
2023 年 11 月に 1 泊滞在
Tedからの返信 (投稿日 : 2023 年 11 月 12 日)
Thank you for choosing our hotel. We appreciate your business and thank you for your review.

4/10 (不満)

garnet

出張, 家族旅行
at 3 in the morning was a guy passed out in hallway and noise of 2 others trying to get him up went on for hour first 2 rooms had no heat in them 3rd one the heat did work
2023 年 11 月に 2 泊滞在
Tedからの返信 (投稿日 : 2023 年 11 月 12 日)
We really do apologize for all your inconveniences.

2/10 (非常に不満)

Don

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Tedからの返信 (投稿日 : 2023 年 11 月 12 日)
Sorry to have let you down, Don.Please feel free to contact me personally at: ted@qualityinnreddeer.com