ラウンジ

ザ ラッシュモア ホテル & スイーツ BW プレミア コレクションの口コミ

3.5 out of 5

口コミ

8.4

とても良い

評価 10 - 1002 件の口コミ中 505 件が非常に良い" "
評価 8 - 1002 件の口コミ中 283 件が良い" "
評価 6 - 1002 件の口コミ中 111 件が普通" "
評価 4 - 1002 件の口コミ中 61 件が不満" "
評価 2 - 1002 件の口コミ中 42 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
Jen Z.からの返信 (投稿日 : 2023 年 8 月 23 日)
Hello,Thank you for choosing The Rushmore Hotel and for your review. We would appreciate any feedback so we may able to provide an even better experience the next time around.

10/10 (非常に良い)

Margaret、CHAMBERSBURG

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy to find in a new city. Located close to good eateries. Clean and well appointed. Friendly, helpful staff. Happy with stay!
2024 年 5 月に 1 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Margaret, Thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your positive review about our staff and we are happy to hear about how friendly and helpful they were to you. Your compliments will be shared with our team and will serve as encouragement as we strive to continuously improve the quality of our services. It's also nice to hear that you enjoyed our downtown location and the restaurants around it. We will be so thrilled to welcome you again in the future!

4/10 (不満)

Ionessa Victoria

気になった点 : 清潔度、スタッフとサービス
During my recent stay at the hotel, I encountered some challenges with the cleanliness of my room's toilet (literally 💩 in the toilet bowl and its seat). Despite bringing this issue to the attention of the staff, I was initially met with a dismissive response and was informed that I would be charged extra for a room change. The tone of the interaction felt interrogative and unsupportive. However, after expressing my intention to document the condition of the toilet with a video, the staff quickly accommodated my request for a new room. The staff also recorded the video I took and said that it is not acceptable with the management. While I appreciated the eventual resolution, I hope the hotel can improve its responsiveness and customer service approach in similar situations in the future.
2024 年 5 月に 1 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Ionessa, Thank you for sharing your feedback. We are sincerely sorry for the condition of your room's toilet as it is not acceptable for any guest to be welcomed with an unclean environment. We also want to apologize if the response you were given initially was dismissive and rest assured that we will address this issue with our staff to prevent future occurrences. Thank you for bringing these matters to our attention as we continually work to improve our guests' experiences. We hope to have the opportunity to host you again so we may be able to provide you with an improved experience.

10/10 (非常に良い)

Yessenia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice place close to Mountain Rushmore there were lots of restaurants around and restaurants that were walking distance as well as coffee shops. The rooms in hotel were nice and clean
2024 年 5 月に 2 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Yessenia, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Amy B.

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean. Very polite staff. Great food!
2024 年 5 月に 3 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Amy, Thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your positive review about our staff and the food. Your compliments will be shared with our team and will serve as encouragement as we strive to continuously improve the quality of our services. We hope you will come back and see us again soon.

8/10 (良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Be prepared for the train to wake you up at 2 AM and then again at 3 AM. Ask for a room away from the train tracks. Saw some homeless people hanging around nearby but they leave you alone if you keep walking. Room is dated and the air conditioning is a little loud. You are right downtown and it’s easy to walk to all the restaurants. Spent one night and felt it was worth it to be so close to the restaurants. You don’t have to pay to park downtown or fight for a parking spot. Parking at the hotel and walking everywhere makes up for the minor hotel issues.
2024 年 5 月に 1 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Frank, Thank you for choosing us for your recent stay. We are glad that you get to experience our convenient downtown location and the restaurants nearby. We would like to apologize for any inconvenience caused by the train that runs close by. We hope to someday be able to provide you with a more relaxing experience.

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very spacious, clean and modern room.
2024 年 4 月に 1 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Daniel, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed the spacious and clean room. We are happy that you get to experience our convenient downtown location and it would be our pleasure to welcome you back for another stay in the future!

8/10 (良い)

Jaimi、Orient

2024 年 4 月に 1 泊滞在
Kenny A. からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Jaimi, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff are really nice and accommodating.
2024 年 3 月に 1 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Gabriel, Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your positive review about our staff and it's great to hear about how nice and accommodating they were to you. Your compliments will be shared with our team and will serve as encouragement as we strive to continuously improve the quality of our services. It would be our pleasure to welcome you back for another stay in the future!

10/10 (非常に良い)

Brenda、Gillette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location downtown
2024 年 3 月に 2 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Brenda, Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy that you get to experience our convenient downtown location and we will be so thrilled to welcome you again in the future.

10/10 (非常に良い)

Victoria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Clean and spacious rooms. Friendly staff.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome location!
2023 年 12 月に 2 泊滞在

6/10 (普通)

Brittany

気になった点 : 設備とサービス
2024 年 3 月に 1 泊滞在
Kenny A.からの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Brittany, Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconvenience or disappointments you experienced during your time with us. I hope that you will consider staying with us again so that we can have another chance to provide you with an improved experience.

6/10 (普通)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We don’t have any washcloths or smaller towels. The walls are very thin and we could hear everything from the next door room.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Kenny

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Went to take a shower and the big old Global hair was on the wall and the flooring is coming up off the floor as you walk in the front door
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Jeff

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Having a bar with a band and affordable drink prices. Please let us know when you have live entertainment.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 2 月に 6 泊滞在
Kennyからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi , Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Robert

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this hotel
2024 年 2 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi , Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

jason、Gillette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
like the hotel stayed there 4 time would stay again
2024 年 2 月に 2 泊滞在
Kennyからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi , Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like the shuttle availability.
2024 年 1 月に 2 泊滞在

8/10 (良い)

Teri

Love this hotel
We love this hotel. Its so convenient, the rooms are clean, comfortable and spacious. Every staff member we encountered was very friendly.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property, beautiful hotel, great location and comfortable bed.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
Was a good hotel to stay at, busy due to a large event in town
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Katrina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Wendi

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and conveniently located.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Shelley

良かった点 : 設備とサービス
Great checkin experience. Great location! The rooms are clean nothing special. I must have missed that there are no fridges in the rooms it seems no a days there just are.
2024 年 1 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Shelley, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 (普通)

James

良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Room was very dirty. Looked like it hadn’t been cleaned in awhile. Had to clean tops of desk, side tables and bathroom counters. No shampoo or soap in dispensers in shower.
2024 年 1 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi James, We would like to apologize that you did not have a great experience at our hotel. We have shared your comments with our staff and will work to make sure this does not happen to other guests in the future. We hope that someday we will be able to regain your trust.Best Regards,

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Thomas, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 (普通)

Aldo Misael

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Aldo, We would like to apologize that you did not have a great experience at our hotel. We have shared your comments with our staff and will work to make sure this does not happen to other guests in the future. We hope that someday we will be able to regain your trust.Best Regards,

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi James, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Kerri

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall great stay
2023 年 12 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Kerri, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

clay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi clay, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 (非常に不満)

Augienel

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Augienel, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Brooke

2023 年 12 月に 1 泊滞在

4/10 (不満)

ELISA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I found that the room was too bright when trying to sleep, both from window light (even with shades down) and from light under the door to the hall. Our experience was unfortunately not great due to drunk people in the hall at 2am. The sound really carried through the doors and we felt we didn’t have much privacy for our own conversations and time together because of the lack of sound barrier.
2023 年 12 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2023 年 12 月 27 日)
Hi Elisa, Thank you so much for staying with us. We do apologize for any inconvenience caused by the room being too bright. We will use your feedback as we are continuously working to improve for our guests. We can't wait to see you again in the future so we can provide you with an even better stay! Regards,

10/10 (非常に良い)

Kim

10/10 (非常に良い)

Steve

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time to stay. Great location. Many choices for dining vis walking. Parking poor but downtown location can be problematic.
2023 年 12 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Steve, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 (普通)

Shawn

良かった点 : スタッフとサービス、客室の快適度
2023 年 12 月に 2 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Shawn, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Olivia

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
No place to eat restaurant was closed
2023 年 10 月に 2 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Olivia, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and that our restaurant is closed. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

James

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi James, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Stacy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Stacy, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

Dylan

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The elevator had some issues with shutting, but that was resolved after the second day. Some parts of the room needed some touch ups as far as chipped paint and tiles in the bathroom. The overall experience was great though! The staff was incredibly friendly and helpful!!!
2023 年 11 月に 3 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Dylan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Jenifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Clean place. Good access to shops around.
2023 年 10 月に 5 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Jenifer, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

denis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean hotel
2023 年 11 月に 2 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Denis, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

david

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel warns you upfront that it is a noisy area at night at weekends but you need to be deaf to be able to ignore the night trains that rumble by the hotel with their horns blasting away. Great location to stay --restaurant overpriced for what it offers
2023 年 11 月に 2 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi David, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Reza

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great friendly staff. Easy check in. Great music at the bar
2023 年 11 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Reza, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Jennifer

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Jennifer, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 (普通)

Christine

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Charge for shuttle
They charge now for the shuttle the reason I stay there is for the free shuttle service
2023 年 11 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi Christine, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Kennyからの返信 (投稿日 : 2024 年 1 月 4 日)
Hi James, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.