Ranau District Vacations & Trips from ￥48,323

I think the cleanliness can be improved especially the carpets need cleaning. Besides that, air conditioners in both rooms need servicing as they were emitting unpleasant odor when running.

Good kitchenette provided but the aircon not very cold and hall not so ventilated. Bed was comfy but bathroom do not have seperation from the shower area makes it very wet after shower.

The Borneo Eagle is an exclusive five star hotel - newly launched. The staff are excellent, facilities good - the only issue we had was the plethora of sand flies which caused a lot of issues sitting outside. We talked to the Manager about this and understand a machine is being shipped to deal with this issue - also the beach on the offside of the hotel was covered with plastic bottles and rubbish, which should be cleared on a daily basis to support the high quality nature of the hotel.

Staff are good and friendly, clean and beautiful placr. But we book from 3rd floor and its far to reach room. Still okay.