Ranala Vacations from ￥144,094

STAFF WELL VERY FRIENDLY AND HELPFUL...

The hallmark of the hotel is the staff. Amazing friendliness, very accommodative and made us feel very much at home. Hotel overall was convenient and did justice to our stay. Check in was delayed for at least 45 minutes. It didn’t appear to be busy at the reception. Restaurant: Dinner was quite good with a well planned menu. Much variety and on point when it came to taste. Desserts could be better as seemed to be in the same spectrum. Breakfast could have been better on quality. Rooms were good sized, beds with average comfort. TV remote did not work but didn't really use it. Bathroom was well equipped. Showers with good pressure and wonderful hot water. Could have better utility for hanging towels and hooks for cloth storage. Would like to come back and enjoy the hospitality again.

No refrigerator in room this is a biggie for travellers like us in the tropics . Only two skinny towels gym closed rooms ok but not flash at all

Room was very clean and staff were very helpful - free transfer to the airport was especially nice.

We arrived from Airport, they provided shuttle. They found a driver to take us to Ella. We came back 3 days later and they shuttled us to the Airport. Excellent service. Great food.