2/10 (非常に不満)
Taliyaha
出張
2026 年 1 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I checked in and was assigned three different rooms, all of which were unsanitary. Towels were visibly dirty and brown, bedding had hair on it, surfaces had dried residue, and the toilet was unclean. The conditions were not safe or fit for occupancy.
I left within minutes and did not stay. A manager verbally confirmed I would receive a full refund, but the hotel later refused to honor it and contradicted themselves when speaking to Expedia. The hotel and Expedia then passed responsibility back and forth.
This property does not reflect its online ratings at all. The cleanliness issues alone are alarming, and the lack of accountability afterward made the situation worse. I would strongly advise others to stay elsewhere.
Taliyaha
2026 年 1 月に 3 泊滞在
