Chalets in Qinghai

"Most of the advertised elements (spa, dining, conference rooms) are not completed yet or closed for repairs. Hotel was <5% occupied when we were there, and the limited staff were using the hotel for other commercial activities. We left after one night. We recommend avoiding this property. "

"The apartment was really spacious and grand. Bed cover was too fluffy and thick, a thinner one would be better. "

"Great hotel and customer service."

"Poor customer service"