1/5 Terrible
Verified traveler
20 Feb 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Profoundly disappointing
My wife & I travel half of each year, are seasoned travelers, maintain a blog & regularly present our experiences & advice to assist other travelers. We have seldom been as disappointed with our lodging as we were with Drake Inn.
A number of small items & some cash went missing from our room & the room of the couple in the adjacent room. We immediately reported the incident to the manager & then subsequently to the owner.
The four of us have traveled enough to appreciate that there could be many explanations for the missing items & that travelers may misplace things & mistakenly attribute the loss to the establishment. This is not the case here. All the items were used at the Drake & can only have gone missing during our stay.
We had a second concern. During the 5 months we've been travelling through South America (6 weeks in Ecuador), the IVA tax has been included in the total cost quoted for accommodation, airfares, bus tickets, restaurants, retail outlets. Not so at the Drake. Confirmation of our reservation on Hotels.com gives no indication IVA would added to the total amount quoted nor was there any indication from Drake of this until it was time for the second payment, when we were already financially committed to a reservation.
We would not recommend travelers stay at Drake Inn.
Stayed 5 nights in Feb 2020