6/10 Okay
Yusra
Traveled with family and small children, Traveled with family
May 25, 2024
Disliked: Staff & service
Not a 5 star. I would say its a 3.5 to 4 star. 4 star experience if you upgrade to preferred club. If you dont then you are at 3 star experience.
I will do my best to avoid secrets, dreams and breathless because their 5 star is just not up to standard.
Pros:
Location
Beach
Food had flavor
# of restaurants
Cons:
Service
Drink quality
Lack of things available
Room ac issues
Room decor
Not much vegetarian options at restaurants prher than buffet.
Room: our ac was not working we were there for 3 nights and had switch room every night. Upgraded to their most premium room but still temperature was at 24C at night. In one of the rooms it was 26.5 at night.
Room decor: basic like motel feel. Dated.
But the hair conditioner was 5 star!
Food: more flavor than your average resort and not too much wait time. Best restaurant was portofino with lots of options, french restaurant food was bland. Buffet was always helpful to have when other restaurants failed. Hibachi was tasty but nothing incredible.
Location
Only 25 mins from airport with an amazing beach!
Service: this was the worst part. It just was not 5 star or even close. Its a 3 star experience when it comes to dealing with service. No towels available… not a single time did someone come up to me and asked me if i wanted a drink. Every single time i had to go get my own drinks. No service by main pool area. No one is smiling. People are just doing their job … no one is happy. We had hydro therapy included in our stay but no on
Yusra
Stayed 3 nights in May 2024