Does Palo Santo Galapagos Hotel have a pool?

Yes, this property has an outdoor pool.

Is Palo Santo Galapagos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palo Santo Galapagos Hotel?

Self parking is free at this property.

What time is check-in at Palo Santo Galapagos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Palo Santo Galapagos Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Palo Santo Galapagos Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Palo Santo Galapagos Hotel Reviews, Deals & Photos 2025

Q: Where is Palo Santo Galapagos Hotel located?

Situated by the sea, this hotel is steps from Malecon, Playa de los Alemanes, and Las Grietas. Tortuga Bay Beach and Charles Darwin Research Station are also within 6 mi (10 km).

About the neighborhood

Located in Puerto Ayora, Palo Santo Galapagos Hotel is in a national park and near the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Playa de los Alemanes and Las Grietas. Tortuga Bay Beach and Charles Darwin Research Station are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

Visit our Puerto Ayora travel guide

8/10 Good

Wesley

Feb 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great.

Stayed 4 nights in Feb 2023

6/10 Okay

Juan Carlos

Mar 18, 2024

Liked: Cleanliness, staff & service, amenities

No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean

Stayed 3 nights in Mar 2024

6/10 Okay

Boris

Apr 8, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Palo Santo

Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería

Stayed 2 nights in Apr 2023

10/10 Excellent

Katsiaryna

Dec 1, 2022

8/10 Good

Marianne

Jun 9, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Stayed 5 nights in May 2022

10/10 Excellent

Manuel

Jan 6, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo excelente! Magnifico servício

Stayed 7 nights in Dec 2021

8/10 Good

Shane

Nov 20, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great

Stayed 8 nights in Nov 2021

10/10 Excellent

Anne

Mar 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and modern hotel- beautiful location!

Stayed 3 nights in Mar 2020

10/10 Excellent

Kerry, Sequim, WA

Mar 4, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.

Stayed 3 nights in Feb 2020

10/10 Excellent

guy

Feb 4, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel. Accueil chaleureux.

Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy.

Stayed 2 nights in Feb 2020

8/10 Good

Juan Ignacio

Jan 3, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel pero alimentos y bebidas malo

Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Aug 28, 2019

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Jul 30, 2019

Liked: Cleanliness, staff & service

First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.

Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsay

Apr 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palo Santo is Awesome

Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!

Stayed 1 night in Apr 2019

10/10 Excellent

Jorge

Feb 17, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2019

6/10 Okay

FH, Houston, TX

Jul 30, 2018

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.

Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Jul 22, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!

Stayed 3 nights in Jul 2018

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Palo Santo Galapagos Hotel

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