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Very Good
Rating 5 - Excellent. 14 out of 34 reviews
5 - Excellent 41%
Rating 4 - Good. 12 out of 34 reviews
4 - Good 35%
Rating 3 - Okay. 5 out of 34 reviews
3 - Okay 15%
Rating 2 - Poor. 2 out of 34 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 34 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was extraordinary. The town was beautiful. If going to the caves, drive ,the walk is too steep.
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santander stopover
Nice location for a stopover the hotel is nice but a bit lacking in atmosphere.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with modern rooms, central in town
We had a very large room with twin double beds, which were comfortable. Two opening windows and very modern ensuite. All really good. Had a comfortable stay.

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Would be great in summer
Hotel bar not open, boring out of season

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
We were hoping for something more special.
After several days touring the north of Spain and having a great experience in several 'posadas' and hotels we thought we would treat ourselves at the Balneario but we were not impressed with the room, a bit crammed and the bed was not that comfortable wither and no bath ! the deco was dated, the pool outside unheated the food average but overpriced the staff nice and friendly and the Spa area as good as any others we have been to but again overpriced. There was a noisy road and we could hear the staff in the morning carrying plates and making a lot of noise, it was not a quiet 'balneario' we will not go back again.