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OYO Hotel Familiar Tollan Cholula

3.0 star property
Travelers find thoughtful touches at this welcoming hotel near the Great Pyramid of Cholula, with self parking and staff available around the clock

Choose dates to view prices

Situated at the foot of Cholula's historic hill, OYO Hotel Familiar Tollan provides a genuine welcome with practical amenities. Guests appreciate the in-room WiFi, helpful 24-hour front desk service, and convenient luggage storage throughout their visit.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is ￥4,307
￥5,427 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi, bed sheets

Deluxe Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in San Pedro Cholula, OYO Hotel Familiar Tollan Cholula is in the city center. Ice Arena Puebla and SKY Bridge Puebla are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Francisco Pelaez Ethnobotanical Garden and Botanic Garden Tzapoteca Dra Helia Bravo Hollis. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our San Pedro Cholula travel guide
Map
72750, PUE, San Pedro Cholula, 0, Calle 19 Ote. 613, San Pablo Tecamac

What's nearby

  • Great Pyramid of Cholula showing a church or cathedral and tranquil scenes as well as an individual male
    Great Pyramid of Cholula
    9 min walk - 0.8 km
  • La Virgen de los Remedios Sanctuary showing heritage elements and mountains
    La Virgen de los Remedios Sanctuary
    10 min walk - 0.9 km
  • Sunset �🌞
    University of the Americas Puebla
    17 min walk - 1.5 km
  • Zócalo
    12 min walk - 1.0 km
  • Plaza de la Concordia
    15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    31 min drive
  • Puebla Intl. Airport (PBC)
    33 min drive

Restaurants

  • Cervecería Cholula
    7 min walk
  • El Luchador Pesquero
    8 min walk
  • Contexto Pizzas a la Leña
    5 min walk
  • Quesadillas La Cabaña
    5 min walk
  • La Suculenta
    6 min walk

About this property

OYO Hotel Familiar Tollan Cholula

Hotel near Great Pyramid of Cholula
OYO Hotel Familiar Tollan Cholula provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, luggage storage, and outdoor furniture
  • Smoke-free premises and multilingual staff
Room features
All guestrooms at OYO Hotel Familiar Tollan Cholula include perks such as separate sitting areas, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula

Frequently asked questions

Is OYO Hotel Familiar Tollan Cholula pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at OYO Hotel Familiar Tollan Cholula?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at OYO Hotel Familiar Tollan Cholula on Mar 24, 2026 start from ￥4,307, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at OYO Hotel Familiar Tollan Cholula?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at OYO Hotel Familiar Tollan Cholula?

Check-out is at 12:30 PM.

Where is OYO Hotel Familiar Tollan Cholula located?

Located in Cholula, this hotel is within a 15-minute walk of Zócalo and Great Pyramid of Cholula. La Virgen de los Remedios Sanctuary and Capilla de la Tercera Orden are also within 1 mi (2 km).

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Reviews

OYO Hotel Familiar Tollan Cholula Reviews

7.4

Good

8.2

Cleanliness

7.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 39 out of 119 reviews
Rating 8 - Good. 37 out of 119 reviews
Rating 6 - Okay. 19 out of 119 reviews
Rating 4 - Poor. 10 out of 119 reviews
Rating 2 - Terrible. 14 out of 119 reviews

Reviews

Verified

10/10 Excellent

DAVID URREA

Everything was great, and within walking distance of
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yael Sebastian

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Enrique

Es una propiedad promedio calidad precio.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

olivia

Liked: Cleanliness, staff & service
Muy bien el hotel y el personal solo que no hay amenidades solo un jaboncito rosa Venus nonponen agua ni vasos
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

BIAANI

Hice la reservación, y nunca especificaron que el pago es únicamente por transferencia o efectivo. La verdad no estuve conforme con eso.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jazmin

No habia agua caliente. Me cobraron comision pornpagar con tarjeta Adicional me corbraron 89 pesos mas a mi tarjeta desde que reserve y se supone que solonera gatantia y pago directo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia y cómoda, muy amable el personal, pero no nos dieron toallas, no había agua caliente y no hay división entre la regadera y el sanitario, entonces se moja todo. Hay una TV, pero sin señal de canales abiertos, sólo se pueden ver aplicaciones (Netflix, Prime Video, YouTube).
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Monserrat

Disliked: Cleanliness, amenities, property conditions & facilities
El servicio fue pésimo. No había agua No había toallas Y al momento de solitar ambos servicio no existió personal para solucionar el problema.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

José Alfredo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban accesorios en la habitación. El baño carecía de herrajes: toalleros dispensador de papel higiénico ni cancel para la regadera. No tenía toallas. La habitación No tenía ventanas.
Stayed 1 night in Nov 2025
Verified

8/10 Good

JORGE AVILA

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025
Verified

6/10 Okay

MARIA ELENA

El estacionamiento está bien, esta cerca del centro, hay tienda cerca, las televisiones de los cuartos no servían, en cuarto la cama estaba muy mojada por filtración de agua, ni hay suficiente agua caliente, el o papel de baño y el jabón que dan lo es suficiente éramos 3 personas por cuarto
Stayed 1 night in Oct 2025
Verified

8/10 Good

juan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aún cuando se me había notificado la confirmación, la persona encargada dijo no tengo nada todavía, tuve que iniciar de nuevo ya estando allí y pagué en efectivo.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro
Stayed 1 night in Jul 2025
Verified

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta bien la vrd, solo la cama es muy dura y las sabanas y cobijas frias, pero hay lindos lugares al rededor de ahi
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parece más un hotel de paso, mucho ruido, las camas super duras, solo te dan un rollo de papel y un jabón mini, toallas húmedas
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Juan Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Colchón feo, TV sin cable y falla de agua
Stayed 1 night in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, el unico inconveniente es que no hubo agua caliente, fuera de eso, excelente servicio
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó mucho no te dan shampoo, y las toallas y el jabón es limitado
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Irving

Liked: Cleanliness, amenities, property conditions & facilities
La atención es buena y las instalaciones limpias. Lugar tranquilo
Stayed 2 nights in May 2025
Verified

8/10 Good

VICTOR HUGO

Liked: Cleanliness, staff & service
Fue intermitente el agua caliente. Es buena opción de alojamiento por la ubicación.
Stayed 1 night in May 2025
Verified

4/10 Poor

FER

Disliked: Staff & service, amenities, property conditions & facilities
Muchos problemas con la habitación, cerraban el servicio de agua y no había para el sanitario, o lavarse las manos....tenía que buscar al personal para que abrieran la llave de paso, la TV no tenía señal para ver canales....mucho que desear de este lugar.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Miriam Susana

Disliked: Amenities
Colchones muy duros
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Sevicio excelente
Stayed 1 night in Mar 2025