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Hotel Gala

3.0 star property
Travelers enjoy continental breakfast with panoramic city views from the rooftop before stepping out to explore nearby historic landmarks in Puebla

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Hotel Gala in Puebla Historic Center offers continental breakfast with rooftop city views. Guests enjoy free WiFi, a bar, and a business center. Its location is praised, with Zócalo de Puebla and Puebla Cathedral a short walk away.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, free WiFi

Single Room

8.2 out of 10
Very good
(26 reviews)

Highlights

LED TV
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, free WiFi

Double Room

8.0 out of 10
Very good
(14 reviews)

Highlights

LED TV
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, free WiFi

Studio Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

LED TV
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Puebla Historic Center, a neighborhood in Puebla, Hotel Gala is in a shopping district. Museum of the Mexican Army and Air Force and Amparo Museum are cultural highlights, and some of the area's attractions include Africam Safari and Museo del Ferrocarril. National Museum of Mexican Railroads and Michin Puebla Aquarium are also worth visiting.
Visit our Puebla travel guideOpens in a new window
Map
72000, PUE, Puebla, Avenida 3, Pte., No 150, Historic Center

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 5 min walk - 0.5 km
  • Santo Domingo Church - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 8 min walk - 0.8 km
  • Puebla Convention Center - 13 min walk - 1.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Tortas Meche - ‬4 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Tacos Tony - ‬1 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪Don Pastor - ‬2 min walk

About this property

Hotel Gala

Hotel near Zócalo de Puebla
At Hotel Gala, you can look forward to a rooftop terrace, laundry facilities, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • An area shuttle, concierge services, and a 24-hour front desk
  • 1 meeting room, wedding services, and luggage storage
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Gala boast comforts such as premium bedding, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Frequently asked questions

Is Hotel Gala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Gala?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Gala?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Gala located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Zócalo de Puebla and Palafoxiana Library. Puebla Cathedral and Rosario Chapel are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 21 minutes by foot.

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Reviews

Hotel Gala Reviews

8.0

Very Good

8.6

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 262 out of 613 reviews
Rating 8 - Good. 182 out of 613 reviews
Rating 6 - Okay. 87 out of 613 reviews
Rating 4 - Poor. 46 out of 613 reviews
Rating 2 - Terrible. 36 out of 613 reviews

Reviews

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, quiet and safe.
Stayed 1 night in Jul 2025

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Toilet running but amazing place & location
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025

8/10 Good

R A

Liked: Cleanliness, property conditions & facilities, room comfort

great location, good value for money, comfortable

modern, comfortable room although very noisy
Stayed 2 nights in Nov 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a lot of old charm

The staff at Gala were great. The location is excellent and amazingly quiet when you shut the windows. Loved the roof top to relax with a cold one and the breakfast. Easy and safe to walk all over. Great restaurants nearby.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.
Stayed 1 night in Apr 2024

8/10 Good

Doreli

Liked: Amenities
THE LOCATION WAS VERY GOOD, LITTLE NOICY, ALSO THE RESTAURANT ARE ON THE 3RD. FLOOR A LOT OF STAIRS, CLOSE ROOMS NEED MORE AIR
Stayed 5 nights in Oct 2023

6/10 Okay

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
The building itself was quite nice with a nice rooftop. The bedrooms were a little outdated and could have been cleaner. The breakfast also wasn’t great-just fruit and a coffee. The area was perfect for Puebla and in a great location for walking the city. It was very reasonably priced for the off season.
Stayed 2 nights in Sep 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, excellent staff and location but something must be done about ventilation. My room felt like a sauna.

6/10 Okay

Geeta

The staff were helpful and the property had old world charm. Good value for money. Needed to be less dusty on the floors. A fan is needed for every room. Water would be helpful on each floor. Better toiletries in the shower.
Stayed 2 nights in Mar 2024

4/10 Poor

Darlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel lacks breakfast since it only serves a few slices of fruit, a piece of bread and a coffee. If you work remotely, DO NOT stay here as the hotel is EXTREMELY SLOW. I had to use a lot of my data to provide a hotspot to my laptop. The only thing that is good is the location as it is a minute away from the main square.

8/10 Good

Thomas sean

Liked: Cleanliness, staff & service, property conditions & facilities
They need to provide shampoo and other toiletries. Bare minimum. This was not ok. Good location. The coffee is terrible. Upgrade the coffee. Terrible coffee at the roof top restaurant. This is Mexico get some good coffee. The man at night the watchman was very nice he made sure I was safe.
Stayed 1 night in Jan 2024

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. A very poor breakfast. One piece of toast & 4 slides of orange. Amazing view from deck on roof. No elevator so being your own to carry your bags up & down the different floors. Very clean. Toilet tank water valve broken. I instructed them to fix it once I check out. I am living with it.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Sep 2025

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025

8/10 Good

Santos M

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitud and excellent service
Stayed 1 night in Sep 2025

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025

8/10 Good

Benigno Rios

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, security very good, everything was great
Stayed 3 nights in Jul 2023

8/10 Good

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT'S a nice place
Stayed 3 nights in Oct 2024

8/10 Good

Rosemari

Beautiful building
Stayed 1 night in Jan 2024

10/10 Excellent

Yecida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024