Is Provo Inn & Suites Provo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 10 per night and a fee of USD 15. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Provo Inn & Suites Provo?

Self parking is free at this property.

What time is check-in at Provo Inn & Suites Provo?

Check-in start time: 2:00 PM; Check-in end time: 2 PM.

Where is Provo Inn & Suites Provo located?

Located in Provo Central Business District, this motel is within a 10-minute walk of Utah Valley Convention Center and Provo City Center Temple. Reed Smoot House and Crandall Historical Printing Museum are also within 15 minutes. Provo Central Station is 8 minutes by foot and Provo Station is 8 minutes.

Provo Inn & Suites Provo Reviews, Deals & Photos 2025

About the neighborhood

Located in Provo Central Business District, a neighborhood in Provo, Provo Inn & Suites Provo is near a train station. The area's natural beauty can be seen at Utah Lake State Park and Provo River, while Crandall Historical Printing Museum and Castle Amphitheater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Peaks Ice Arena or Marriott Center.

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8/10 Good

Verified traveler

Jun 11, 2017

Liked: Cleanliness, staff & service

As expected...

You get what you expect, cheap but clean. Staff was very friendly.

Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Apr 2, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was the nastiest hotel I've ever stayed in.

Filthy, had to wipe the bathroom floor with Clorox. Disgusting... unknown stuff dripping on the wall. Everything you touched was black. I wouldn't recommend this place to anyone. Old I can deal with. Filthy, dirty and disgusting absolutely not. If there were a rating lower than terrible, that's what it would be.

2/10 Terrible

David

Apr 2, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel didn't have any record of my reservation; the mattress was very hard; the blanket was very thin; the bathroom was not well cleaned.

4/10 Poor

Mary, tokyo

Mar 20, 2017

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

駅から歩けるがお風呂が不備

お風呂がどの部屋もお湯が貯めれなかったり、お湯の水量が少ない。それ以外は、きれいになって来ました。

2/10 Terrible

Verified traveler

Mar 18, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

二度と利用しない

到着時チェックイン前に3泊から2泊に変更して欲しい旨を伝えたが、「とりあえずチェックインしてから、Expediaからキャンセルするように」と言われ、その通りにしたらWEB上でキャンセルできない状態になり、結局Expediaに電話して、オーナーに連絡して・・・とかなりの手間がかかった。また、ドライヤーから火が出て、フロントに言いに行ったが「それでも使える」の一点張り。もし再度Provoに行くとしても確実に避けるホテルです。

4/10 Poor

Verified traveler

Feb 14, 2017

Liked: Staff & service

Disliked: Property conditions & facilities

Tubs have no water

good location. advertise that all rooms have large tubs... but they do not have water hooked up to them.. did not offer to move me to a room w/ a working tub.

6/10 Okay

Joyce

Nov 29, 2016

Disliked: Cleanliness, staff & service

Location and rate are great appealing appearance

2/10 Terrible

Sandy

Nov 21, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady characters hanging around at all hours.

2/10 Terrible

Heather, US

Nov 14, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud, gross, unprofessional

2/10 Terrible

Verified traveler

Oct 6, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our room was not available

A secondary room was offered - it was not clean and smelled. The refrigerator was so loud, no one could sleep there.

4/10 Poor

Krista

Sep 20, 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

It was a last minute decision to take the trip so used hotel.com to find a place when we were about 4 hours away. We arrived a little after 1am and the reservation did not show up on record. I showed the confirmation email to the staff who honored the price. The room had concrete walls, horrible decor and hard beds but considering we were only there for sleep... It worked.

2/10 Terrible

Erika, California

Aug 14, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't DO IT!

Bed bugs and blood stains. Enough said. When we tried to talk to the hotel they just argued.... Basically called us liars even with photos. I wouldn't pay $5 for this room. Homeless people and people that live at this hotel begging for cigarettes... CLEAN IT UP owners if you want to survive.

10/10 Excellent

Verified traveler

Aug 11, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice motel close to everything in Provo.

Great experience, staff, able to extend stay with no problem.

8/10 Good

Ryan

Jun 13, 2016

Liked: Staff & service

Disliked: Property conditions & facilities

Would book again, but place is below average

You get what you pay for. I knew coming in that this wasn't the nicest spot but booked it for the convenience of what I needed it for. Got exactly was I was expecting in the room, but with a very friendly staff. Would book again if I needed to be near that location for the same price.

4/10 Poor

Verified traveler

Jun 12, 2016

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Verified traveler

May 2, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel unclean

Our bed sheets were stained and had hairs on them. Even though room said non-smoking, ours smelled like smoke. Location not good. Some more repairs in room needs to be done.

4/10 Poor

Verified traveler

Apr 24, 2016

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Need to put profits back into investment!

Shutters let in to much light to sleep. Lights not working. Temp control loud and inefficient. Beds were big and spacious. Location is fair to university. Diner in front is great.

2/10 Terrible

janiva , j

Apr 12, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it!

Arrived at hotel to find people residing there as permanent residence. People lounging about outside. I Refuse to stay at hotel. Not a 2 star... Hotel located in "old" surrounding with security questionable for safety.

8/10 Good

Verified traveler

Apr 1, 2016

Liked: Room comfort

6/10 Okay

jackie, Orem

Oct 14, 2015

Liked: Cleanliness

Disliked: Property conditions & facilities

Good enough

Infinately superior to Executive Inn and suites or Travelor's Inn. They put effort into it. Clean. Laminate floors, clean, installed over carpet. So dip in floor. Wish they had phone service. Some residents stay longer. Narrow but very Shawn Matulichclean shower. Near Provo temple and NuSkin world headquarters. Plan ahead because BYU home games cause hotels to fill up. Non-smoking.

6/10 Okay

Verified traveler

Aug 22, 2015

Disliked: Cleanliness

2/10 Terrible

Verified traveler

Aug 17, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I arrived to find they overbooked. They sent me to another hotel, which was also full. I returned, they gave me a room, which smelled unpleasant. There were small children running around upstairs until 12:30 am. I strongly recommend NOT staying at this hotel.

4/10 Poor

William

Aug 10, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Duane, Queen Creek

Aug 9, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep in your car

Room needed to be upgraded 30 year old TV satellite only worked half the time wifi was almost non-existent could not adjust the water temp in shower really low water pressure beds were rock hard.

2/10 Terrible

Jennifer, Fort Bliss, TX

Aug 9, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Management

We booked this hotel for August 5, 2015. On that same day our travel was cut short due to a wildfire along I-84. The highway was shut down and everyone was turned around. There was no alternate route to Provo from Baker City, Oregon so I called the hotel and explained my situation. The person at the front desk was very rude, and refused to give me a refund because I didn't call early enough in the day. ( I called as soon as we were turned around, hoping to avoid this). She was very rude, hanging up on me when I questioned her reasoning for not refunding my money. When I enlisted expedia's help. the desk clerk replied that since other travelers from Wyoming had checked in to the hotel, I must've been lying. I was traveling from Washington state, as the expedia employee explained. I wouldn't recommend this hotel to anyone. The management is unpleasant and unwilling to listen to anything said.

Provo Inn & Suites Provo

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