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Provo Inn & Suites Provo

2.0 star property

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Provo Inn & Suites Provo provides amenities like a business center and a restaurant. Stay connected with free in-room WiFi.

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
TV
Rollaway/extra beds
Separate bedroom
Private bathroom
  • Mountain view
  • 28 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Room

Classic Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Room

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Residence Inn by Marriott Provo South University

East Bay
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 1,007 reviews
The price is ￥17,164
￥19,658 total
includes taxes & fees
Mar 8 - Mar 9
Residence Inn by Marriott Provo South University
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About the neighborhood

Located in Provo Central Business District, a neighborhood in Provo, Provo Inn & Suites Provo is near a train station. The area's natural beauty can be seen at Utah Lake State Park and Provo River, while Crandall Historical Printing Museum and Castle Amphitheater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Peaks Ice Arena or Marriott Center. Visit our Provo travel guide
View more Motels in Provo
Map
84601, UT, Provo, 150 west 300 South

What's nearby

  • Timpanogos Mountain Peak from Willow Pine Hollow Ridge Trail hiking view Wasatch Rocky Mountains, Utah. United States.
    Utah Valley Convention Center
    6 min walk - 0.6 km
  • Beautiful building. I was married here. #trovember
    Provo City Center Temple
    7 min walk - 0.6 km
  • Downtown Provo BYU Campus Aerial 2
    Brigham Young University
    2 min drive - 1.8 km
  • Reed Smoot House
    10 min walk - 0.9 km
  • Peaks Ice Arena
    3 min drive - 2.2 km

Getting around

  • Provo Station
    8 min walk
  • Provo Central Station
    8 min walk
  • Salt Lake City International Airport (SLC)
    52 min drive

Restaurants

  • 7-Eleven
    2 min walk
  • Peace on Earth
    9 min walk
  • Station 22
    8 min walk
  • Black Sheep Cafe
    8 min walk
  • Thai Neighbor Cuisine 1
    1 min walk

About this property

Provo Inn & Suites Provo

Motel near Brigham Young University
Provo Inn & Suites Provo provides amenities like a business center and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Provo Inn & Suites Provo boast perks such as free international calls and air conditioning, as well as amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

More

  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15, plus a deposit of USD 10 per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 10 per night
  • Pet fee: USD 15
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Provo Inn Provo
Provo Inn Suites Provo
Provo Inn & Suites Provo Motel
Provo Inn & Suites Provo Provo
Provo Inn & Suites Provo Motel Provo

Frequently asked questions

Is Provo Inn & Suites Provo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 10 per night and a fee of USD 15. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Provo Inn & Suites Provo?

Check-in start time: 2:00 PM; Check-in end time: 2 PM.

What time is check-out at Provo Inn & Suites Provo?

Check-out is at 11:00 AM.

Where is Provo Inn & Suites Provo located?

Located in Provo Central Business District, this motel is within a 10-minute walk of Utah Valley Convention Center and Provo City Center Temple. Reed Smoot House and Crandall Historical Printing Museum are also within 15 minutes. Provo Central Station is 8 minutes by foot and Provo Station is 8 minutes.

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Reviews

Provo Inn & Suites Provo Reviews

4.2

4.4

Cleanliness

4.2

Location

5.0

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 30 reviews
Rating 8 - Good. 3 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 8 out of 30 reviews
Rating 2 - Terrible. 13 out of 30 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

As expected...

You get what you expect, cheap but clean. Staff was very friendly.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was the nastiest hotel I've ever stayed in.

Filthy, had to wipe the bathroom floor with Clorox. Disgusting... unknown stuff dripping on the wall. Everything you touched was black. I wouldn't recommend this place to anyone. Old I can deal with. Filthy, dirty and disgusting absolutely not. If there were a rating lower than terrible, that's what it would be.

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel didn't have any record of my reservation; the mattress was very hard; the blanket was very thin; the bathroom was not well cleaned.

4/10 Poor

Mary, tokyo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

駅から歩けるがお風呂が不備

お風呂がどの部屋もお湯が貯めれなかったり、お湯の水量が少ない。 それ以外は、きれいになって来ました。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

二度と利用しない

到着時チェックイン前に3泊から2泊に変更して欲しい旨を伝えたが、「とりあえずチェックインしてから、Expediaからキャンセルするように」と言われ、その通りにしたらWEB上でキャンセルできない状態になり、結局Expediaに電話して、オーナーに連絡して・・・とかなりの手間がかかった。 また、ドライヤーから火が出て、フロントに言いに行ったが「それでも使える」の一点張り。 もし再度Provoに行くとしても確実に避けるホテルです。

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Tubs have no water

good location. advertise that all rooms have large tubs... but they do not have water hooked up to them.. did not offer to move me to a room w/ a working tub.

6/10 Okay

Joyce

Disliked: Cleanliness, staff & service
Location and rate are great appealing appearance

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shady characters hanging around at all hours.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our room was not available

A secondary room was offered - it was not clean and smelled. The refrigerator was so loud, no one could sleep there.

4/10 Poor

Krista

Disliked: Cleanliness, property conditions & facilities, room comfort
It was a last minute decision to take the trip so used hotel.com to find a place when we were about 4 hours away. We arrived a little after 1am and the reservation did not show up on record. I showed the confirmation email to the staff who honored the price. The room had concrete walls, horrible decor and hard beds but considering we were only there for sleep... It worked.

2/10 Terrible

Erika, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't DO IT!

Bed bugs and blood stains. Enough said. When we tried to talk to the hotel they just argued.... Basically called us liars even with photos. I wouldn't pay $5 for this room. Homeless people and people that live at this hotel begging for cigarettes... CLEAN IT UP owners if you want to survive.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice motel close to everything in Provo.

Great experience, staff, able to extend stay with no problem.

8/10 Good

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities

Would book again, but place is below average

You get what you pay for. I knew coming in that this wasn't the nicest spot but booked it for the convenience of what I needed it for. Got exactly was I was expecting in the room, but with a very friendly staff. Would book again if I needed to be near that location for the same price.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel unclean

Our bed sheets were stained and had hairs on them. Even though room said non-smoking, ours smelled like smoke. Location not good. Some more repairs in room needs to be done.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Need to put profits back into investment!

Shutters let in to much light to sleep. Lights not working. Temp control loud and inefficient. Beds were big and spacious. Location is fair to university. Diner in front is great.

2/10 Terrible

janiva , j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it!

Arrived at hotel to find people residing there as permanent residence. People lounging about outside. I Refuse to stay at hotel. Not a 2 star... Hotel located in "old" surrounding with security questionable for safety.

6/10 Okay

jackie, Orem

Liked: Cleanliness
Disliked: Property conditions & facilities

Good enough

Infinately superior to Executive Inn and suites or Travelor's Inn. They put effort into it. Clean. Laminate floors, clean, installed over carpet. So dip in floor. Wish they had phone service. Some residents stay longer. Narrow but very Shawn Matulichclean shower. Near Provo temple and NuSkin world headquarters. Plan ahead because BYU home games cause hotels to fill up. Non-smoking.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived to find they overbooked. They sent me to another hotel, which was also full. I returned, they gave me a room, which smelled unpleasant. There were small children running around upstairs until 12:30 am. I strongly recommend NOT staying at this hotel.

2/10 Terrible

Duane, Queen Creek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep in your car

Room needed to be upgraded 30 year old TV satellite only worked half the time wifi was almost non-existent could not adjust the water temp in shower really low water pressure beds were rock hard.

2/10 Terrible

Jennifer, Fort Bliss, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Management

We booked this hotel for August 5, 2015. On that same day our travel was cut short due to a wildfire along I-84. The highway was shut down and everyone was turned around. There was no alternate route to Provo from Baker City, Oregon so I called the hotel and explained my situation. The person at the front desk was very rude, and refused to give me a refund because I didn't call early enough in the day. ( I called as soon as we were turned around, hoping to avoid this). She was very rude, hanging up on me when I questioned her reasoning for not refunding my money. When I enlisted expedia's help. the desk clerk replied that since other travelers from Wyoming had checked in to the hotel, I must've been lying. I was traveling from Washington state, as the expedia employee explained. I wouldn't recommend this hotel to anyone. The management is unpleasant and unwilling to listen to anything said.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

It was a nice stay except for a couple things.

Wood floor is nice. Its pretty quite and convenience location. Close to convention center. Staff is nice and friendly. The room has a strong smell, not sure what it's. Maybe from the wood floor/painting or someone smoked. Its old model, the setting off the room is different. Small room. Overall, thats what the price for. Its a nice choice for saving but not sure if would come back.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Clean and comfortable for the price

The hotel is older, but all the surfaces in the room have been redone except the shower surround. The floor was laminate wood, easy to clean, new bathroom fixtures and nice wall texture and colors. The King size bed was very comfortable. My concern ahead of time was safety, but once there I felt safe, even though the doors are on the outside of the building. One feature you don't see in newer hotel rooms was a DVD player. We could bring our own entertainment. One thing that needed replaced was the bedspread. It was very old, but since I could see all the care going into the remodel, I expect they will get to this oversight soon as well. I will stay there again sometime as it was a good stay for the price.

2/10 Terrible

Becky, Oklahoma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Housekeeping at 10:30 PM? Really?

Upon entering the room, the pillows on the bed looked like they had been slept on. There was no mirror in the bathroom. There was no light in the space where the closet was. The shower temperature was ice cold, then flaming hot....the manual adjusting knob was screwed tight. The shower leaked, the bathtub was filthy with a dirty ring around the tub; the grout in the tile was missing in some areas, the lighting was only on the ceiling, no lamps at the bed side. The table wobbled and there were not enough outlets for the electronics that needed charging. Housekeeping greeted us as we were getting our belongings to the room. The lady was in a leather racing jacket, peering into the room and looked as if she had not bathed in a week. She did not identify herself when she asked how the room was. I was so hesitant to talk to her and advised my spouse to just close the door. Since we had more items in the car to retrieve, my spouse asked the hotel manager if the lady was really housekeeping. The response was "yes, we believe in personal contact and so I sent her up there." I was not impressed with the service.

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean comfortable, but not in the best part of town. Barely saw staff, but it was quiet

4/10 Poor

mr, california

Disliked: Cleanliness, property conditions & facilities, room comfort

first room had no tv reception & stinky paint odor

had to move to another room for tv, but no phone available, towels and washcloths dirty, mgmt. said come back next week for new satellite tv(no way I would return)