Promenade des Isles

This hotel was advertised with restaurant serving evening meals and they do not open it , I therefore did not stay as its in a poor location for anything other than garage food, They refused to give a refund and took me 7 days to resolve with Hotels.com who were unable to even read their own website and required me to send them snap shots of their description of the hotel absolutely incompetent at the highest level.

Air conditioning wasn’t as cold as U.S. standards. The room was very nice. There was construction on our floor in two rooms so loud noises and very dusty in the hallway all day. The staff were very nice and friendly. The tub was very high to step into and was dangerously slippery especially when trying to step out.

The rooms are pleasant and quiet, the hotel is conveniently located with easy access to Brussels and the staff are very kind and courteous. Would very much recommend them!