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"The reception staff were excellent - very efficient, informative and smart. Breakfast was phenomenal - lots of choice and the food was exceptional. We dawdled in the breakfast room for some time after the breakfast period ended and were under absolutely no pressure to move. Our room was very small and although we had booked a double everything seemed to be set up for a single occupant - single chair, single towel in the bathroom etc. The bathroom. Was looking very tired - the bath itself had lost most of its original coating through wear under the shower. The hotel advertises that it has a pool and a gym - we were told we couldn’t use the gym and when we got changed to go for a swim we were told that we were not allowed in the pool because there was an aqua fit class using it for an hour. The only alternative, the jacuzzi, had tepid water in it plus there was no relaxation there because of the ear shattering noise from the aqua fit class - an extremely loud sound system competing with the screaming shouting from the aqua class leader! Unpleasant and frankly a waste of time. This morning whilst my wife was getting dressed there was a sharp knock at the door followed almost immediately by a man bursting into the room saying that he needed to check our radiator! Wow!! He was sent packing but it does beg the question of just how private are your rooms at this Delta hotel? Could he have waited until after checkout time? Could he have apologised for the intrusion? (He didn’t!). "

"This was one of the best places I have stayed in a long time. The look of the Ribchester Arms, when we arrived, was impressive. We had a very large room and bathroom, both very modern with a 'fridge and juices, milk, drinks and biscuits. The staff were very helpful and looked after us. Breakfast was freshly cooked and pretty good. We ate there a couple of nights and the food was wonderful. A recommended place to stay ."

"Room was great, spacious and clean. Evening meal was below average, organization around breakfast was quite poor no staff to look after guests and food. So room - I can recommend, evening meal and breakfast - better go elsewhere. "

"Really good choice for a stay in Preston. Quiet area between the park and city centre. Room was spacious and had pretty much everything you need for your stay. Definitely recommend and would stay again. "

"Great stay room was very spacious and had everything we needed. Bed was massive and really comfortable and the bath was awesome really big with room for two. Breakfast was great with loads of options. Loved it and would recommend. "

"Nice hotel lovely areas to sit. I only booked the lowest price room but it was clean and had everything we needed. "

"We've stayed here multiple times and we won't stay anywhere else. It's amazing for value, the rooms are perfect and clean, right on the doorstep to all the shops etc. Highly recommend "

"Clean, tidy, friendly staff, plenty of parking, room to work in the bedroom or bar area - arrived late and missed the restaurant but short easy walk into town. All in all very good no issues."

"Great staff, very good gym."