外観

ラディソン ブルー ホテル プラハの口コミ

5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 263 件の口コミ中 180 件が非常に良い" "
評価 8 - 263 件の口コミ中 58 件が良い" "
評価 6 - 263 件の口コミ中 22 件が普通" "
評価 4 - 263 件の口コミ中 2 件が不満" "
評価 2 - 263 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Nina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dymetry at the front desk was super helpful. He helped us navigate the website to buy train tickets and assisted us when we realized we needed to book another night in the hotel. Breakfast was good, a lot of options of tasty food.
2024 年 4 月に 1 泊滞在
Jan Sovadina,General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Nina, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Prague.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Blu Hotel Prague, I look forward to welcoming you back.Sincerely, Jan SovadinaGeneral ManagerRadisson Blu Hotel Prague

8/10 (良い)

Hollie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Jan Sovadina,General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear HollieWe are truly grateful for your wonderful feedback and delighted to hear that you enjoyed your stay with us. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.

6/10 (普通)

Andrew

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Mark、Woburn Sands

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Jan Sovadina,General Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Mark,Thank you for your feedback regarding your stay at Radisson Blu Hotel Prague. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,

6/10 (普通)

Ali

グループ旅行
2024 年 2 月に 1 泊滞在
Jan Sovadina,General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Ali, thank you very much for your review. It would great if you could share with me more information if something went wrong during your stay. Kind regards,

10/10 (非常に良い)

Clément

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect
2024 年 2 月に 4 泊滞在
Jan Sovadina,General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Clément, thank you very much for your review and nice comment about your recent stay with us. Looking forward to welcome you soon again.

8/10 (良い)

Lukas

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在
Jan Sovadina,General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Lukas,thank you very much for rating your stay. I am pleased to see that you enjoyed your hotel. With Kind regards

10/10 (非常に良い)

Jonas

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Jan Sovadina,General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Jonas, thanks for choosing our hotel. we are proud that you enjoyed your stay with us.

10/10 (非常に良い)

mARIA SOLEDAD

カップルで旅行
良かった点 : 清潔度、設備とサービス
2023 年 12 月に 4 泊滞在

8/10 (良い)

Peter

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 12 月に 3 泊滞在

6/10 (普通)

Miroslav

出張
良かった点 : 設備とサービス、施設のコンディションと設備
Besviken på frukosten och städningen av bla vattenkokaren.
2023 年 11 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Miroslav, Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with both the breakfast and the cleanliness. Your concerns are important to us, and we are committed to addressing and rectifying these issues to enhance the overall quality of our services. We appreciate your insights, and please be assured that we will take immediate steps to improve in these areas.We value your patronage and hope to have the opportunity to make it right during your future visits.

6/10 (普通)

Alberto

家族旅行
良かった点 : 清潔度、スタッフとサービス
The hotel is not like shown in the pictures, but is an ok hotel, it is not that close to downtown, but you can still walk there, it is like 20-25 min walk
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Alberto, Thank you for sharing your feedback with us. We appreciate your comments and regret any discrepancy between the images and your experience. We strive to provide accurate representations and will review our materials to ensure consistency. While we're glad you found the hotel satisfactory overall, we understand your concern about the distance to downtown. We value your insights and hope to have the opportunity to enhance your experience in the future.Best regards,

10/10 (非常に良い)

LIOR

2023 年 11 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Lior, thank you very much for your review, we are pleased to see that you enjoyed your stay with us. Looking forward to welcome you soon again.

10/10 (非常に良い)

Clifford

2023 年 11 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Clifford, thank you very much for your review, we are pleased to see that you enjoyed your stay with us. Looking forward to welcome you soon again.

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Service and staff were fantastic!
2023 年 10 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Nicholas,Thank you for your wonderful feedback. We are thrilled to hear that you had a fantastic experience with our service and staff. Your kind words are truly appreciated. We look forward to welcoming you back for another exceptional stay.Best regards,

6/10 (普通)

Klaus

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度
Verwinkelte Wege im Hotel, Hinterhofidylle, praktische Zimmereinrichtung, aber wenig Charme
2023 年 10 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Klaus, Thank you for your feedback. We appreciate your kind remarks about our idyllic backyard and practical room furnishings. We will take note of your comments about the winding paths and the charm, and we'll work on enhancing the overall experience. Your insights are valuable to us, and we hope to welcome you back for an improved stay.

10/10 (非常に良い)

Sivan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Sivan,thank you very much for your rating. I am glad to see that you enjoyed the stay with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager

10/10 (非常に良い)

Arni Heimir

2023 年 10 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Arni, thank you very much for your feedback. I am glad to see that you enjoyed the stay with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager

10/10 (非常に良い)

Michael M.

2023 年 10 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Michael,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the your stay at Radisson Blu hotel Prague. We hope to welcome you back in the future.Best regards,

10/10 (非常に良い)

VICTOR MANUEL

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es muy buena
2023 年 9 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Victor, thank you very much for your positive feedback regarding your recent stay with us. I am glad to read that you enjoyed it. Looking forward to welcome you soon again.

10/10 (非常に良い)

John

2023 年 9 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Thank you for your feedback regarding your stay at Radisson Blu Hotel Prague. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Jan SovadinaGeneral Manager

10/10 (非常に良い)

Kadim

2023 年 9 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Kadim, Thank you for your feedback regarding your stay at Radisson Blu Hotel Prague. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Jan SovadinaGeneral Manager

6/10 (普通)

Stella

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Expected more for the price we paid and below standard we expected for a Radisson hotel. The breakfast was not great either, beans in baked beans were hard, potatoes half cooked and the scrambled eggs were too runny. Staff were very friendly. Lacking attention to detail, one of the snack pot ( almond nuts) in our room had past its best before date.
2023 年 8 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Stella, Thank you for taking the time to share your feedback about your recent stay. We apologize for not meeting your expectations regarding the overall experience and the breakfast quality. Your feedback regarding the breakfast offerings and the room amenities is important to us, and we will address these concerns with our team to improve our services.We appreciate your valuable input and hope to have the opportunity to provide you with a more satisfying experience in the future.Jan SovadinaGeneral Manager

10/10 (非常に良い)

Rainer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es war alles noch besser als erwartet
2023 年 8 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Rainer,thank you very much for your feedback. I am glad to read that you enjoyed the stay with us. Looking forward to welcome you back soon. Jan Sovadina, General Manager

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Lacking Attention to Detail
It was an average stay, the hotel felt a little tired and in need of updating. We had two family rooms, sadly one was not in a good state. The door handle to the children's room was not securely attached and fell off repeatedly, the overhead light around the window did not work and the TV was poorly hung on the retractable tv stand. When discussing this with the staff at check out one member of the concierge was quite rude about it. The room was not properly cleaned prior to arrival and the mirror to the bathroom was fairly dusty. But the extractor fans in the bathroom did not appear to work so perhaps that was the cause of the problem. I have stayed in a number of Radisson Blu hotels and sadly this one was not up to the standard I have come to expect from this chain. But the location was good for being central to be able to explore the city and the evening meal we had on our arrival was very nice - the waiting staff were very good.
2023 年 8 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear Sir or Madame, Thank you for sharing your feedback about your recent stay with us. I apologize for not meeting your expectations in terms of room condition and overall experience. It's disappointing to learn about the issues you encountered with the family room, and I am sorry for any inconvenience caused by the room's state, cleanliness, and maintenance concerns. I appreciate your patience in discussing these matters during check-out, and I am sorry for any negative interaction you had with our staff. Your comments will be shared with the relevant teams for improvements.Your feedback is invaluable in helping us enhance our guest experience, and we hope to have the opportunity to provide you with a much-improved stay in the future. Thank you for your understanding and for choosing to stay with us.Kind regards,Jan SovadinaGeneral Manager

8/10 (良い)

carol、Grants Pass

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really appreciated the kind valet and front desk help
2023 年 8 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Carol,great to read that you enjoyed staying with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager

10/10 (非常に良い)

Gurunathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel, conveniently located close to all the key spots. Dining options and shopping aplenty around the hotel
2023 年 8 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Gurunathan, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Prague.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Blu Hotel Prague, I look forward to welcoming you back.Sincerely, Jan SovadinaGeneral ManagerRadisson Blu Hotel Prague

10/10 (非常に良い)

Meichelle

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely Hotel and close to Old town
2023 年 6 月に 5 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Meichelle, thank you very much for your nice feedback and comments. I am happy to read you enjoyed the stay with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager

8/10 (良い)

Marzia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely
Lovely hotel within 10-15 minutes walk from the town centre. Clean, quiet and with very helpful staff.
2023 年 6 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 6 月 29 日)
Dear Marzia, thank you very much for your nice feedback about your recent stay with us.

10/10 (非常に良い)

Violetta

2023 年 6 月に 4 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Violetta, thank you very much for your feedback. I am glad to see you enjyoed the stay with us. Looking forward to welcome you soon back. Jan Sovadina, General Manager

10/10 (非常に良い)

Judith

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
staff was helpful anf friendly. hotel very clean. great location.
2023 年 5 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 5 月 31 日)
Dear Judith, thank you very much for your nice comments. I am glad to read that you enjoyed the stay with us.

10/10 (非常に良い)

Philip

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 5 月 31 日)
Dear Philip, thank you very much for rating of your recent stay with us. Glad to see you appreciate the hospitality we provided to our guests. Looking forward to welcome you soon again.

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente experiencia
Excelente experiencia El proceso de check in fue muy amable, nos explicaron actividades ver a qué podemos hacer Nos encantó el servicio
2023 年 5 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 5 月 11 日)
Dear Sara, We greatly appreciate your positive feedback! It was a pleasure having you as our guest at our hotel. We're thrilled to hear that your stay was enjoyable and met your expectations. Thank you for highlighting our excellent service. We value your kind words and hope to welcome you back for another fantastic experience in the future.

6/10 (普通)

Ryan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
I stayed in the duplex penthouse suite. The room was no where near worth the price I paid there was a terrible view on the internal building (was expecting views of Prague) the finishes in the room didn’t match the price it just wasn’t luxury, also the banister on the second floor isn’t load bearing. I loved Prague because I went with my wife and it was amazing I would recommend a different hotel though. Although the breakfast was good.
2023 年 4 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Ryan, thank you very much for your comments regarding your recent stay with us. I am sorry to read that you were not happy with the view as well as with the condition of the room. Our hotel was renovated in 2019 and in general we received positive feedback regarding our design of the rooms. I am sorry that this was not your experience. With Kind regards, Jan Sovadina, General Manager

10/10 (非常に良い)

Dennis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Travels to Prague
Amazing …. Staff was very helpful and accommodating
2023 年 4 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 4 月 27 日)
Dear Dennis, thank you very much for your feedback and very nice comments about your recent stay with us. I am happy to read you appreciated our hospitality and services. Looking forward to welcome you soon again.

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 4 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Anonymous, Thank you very much for your positive feedback. I am glad you enjoyed the stay with us. Kind regards

10/10 (非常に良い)

Francia

Wasn’t expecting much. Quick trip from our vacay in Berlin. Pleasantly surprised. Beautiful, clean hotel. Modern, spacious room. Beautiful bathroom with rain shower. At the main desk, we were Greeted by Dimitri who took the time to give us directions, dinner and breakfast suggestions. It is so far the best hotel we’ve stated at when traveling to Europe.
2023 年 3 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Francia, thank you very much for your feedback and very nice comments about Dimitri. I will for sure pass this to him. Looking forward to welcome you soon again.

6/10 (普通)

Angelika

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Zimmer im Schlafbreich sehr eng
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 12 月 20 日)
Dear Angelika, thank you very much for your feedback regarding your recent stay with us. I am sorry to hear that you were not happy with our guest room shape as in many cases we received positive feedback regarding our rooms. Apparently this was not in your case. Looking forward to welcome you soon again. Jan Sovadina, General Manager

6/10 (普通)

Marinela Claudia

カップルで旅行
良かった点 : スタッフとサービス
Nice hotel, but the room in the pictures on Expedia, did not correspond with the reserved room.
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 12 月 20 日)
Dear Marinela, thank you very much for your feedback regarding your recent stay in our hotel. I am sorry to hear that you found your room different from the one on the picture. As our hotel has heritage historical building from 1898, used originally as residential flats, each room is a bit different and as you could imagine it is not possible to have all those differences captured on the website. With Kind regards, Jan Sovadina, General Manager

10/10 (非常に良い)

Arnaud

8/10 (良い)

Andrew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Prague
Very nice hotel in convenient part of town
2022 年 11 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 11 月 18 日)
Dear Andrew, thank you every much for your positive comments about our hotel. Looking forward to welcome you soon again.

10/10 (非常に良い)

Thomas

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not bad.
Pretty nice. Not bad. King was two mattresses so not real king. But…
2022 年 11 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 11 月 18 日)
Dear Thomas, thank you very much for your positive review and comments about your recent stay with us. I am happy to ready you enjoyed our hospitality and services. Looking forward to welcome you soon again.

10/10 (非常に良い)

Juha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hiljainen ja viihtyisä
Vaikka hotelli olikin vilkkaahkon tien varrella, huoneeseen ei kantautunut liikenteen ääniä. Ilmastointikin oli hiljainen, joten nukkua sai rauhassa.
2022 年 11 月に 1 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 11 月 17 日)
Dear Hiljainen, thank you very much for your positive feedback our your resent stay with us. I am happy to read you enjoyed the room. Looking forward to welcome you soon again.

10/10 (非常に良い)

Peter Alexander

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

Connie

2022 年 9 月に 3 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 10 月 12 日)
Dear Connie, great to hear you had lovely stay with us. Looking forward to welcome you soon again.

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good compromise location away from the crowds
2022 年 9 月に 7 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 9 月 22 日)
Dear David, thank you very much for your positive feedback about our hotel and location. I am glad to hear that you enjoyed your stay with us.

10/10 (非常に良い)

Henry

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Mohammad Nauman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay!
Excellent stay! The front staff was amazing.
2022 年 8 月に 2 泊滞在
Jan Sovadina, General Managerからの返信 (投稿日 : 2022 年 8 月 23 日)
Dear Mohammad, thanks a lot for your positive review. I am glad to hear you enjoyed the stay with us. Looking forward to welcome you soon again.