When we arrived, there was no running water. Talked to emergency help line at property management company for hours with now one available to help. Their reply, we are just the messengers. After two days, and many hours on the phone, while at the beach, they finally sent a plumber who fixed the problem. They did offer to let us out of the lease so we could just go home. Also, there was no place to put our garbage. Instead of wasting our time looking for a dump, we let it pile up in the kitchen and porch. Customer service was awful. They never called us back when they said they would. Will not stay at places managed by Kitty Hawk Rentals again.