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ホテル ロイヤル ポジターノの口コミ

4 out of 5
ホテル ロイヤル ポジターノ
Via Pasitea, 344, Positano, SA

口コミ

7.0

良い

評価 10 - 608 件の口コミ中 141 件が非常に良い" "
評価 8 - 608 件の口コミ中 194 件が良い" "
評価 6 - 608 件の口コミ中 134 件が普通" "
評価 4 - 608 件の口コミ中 86 件が不満" "
評価 2 - 608 件の口コミ中 53 件が非常に不満" "

7.6/10

清潔度

7.8/10

スタッフとサービス

7.0/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋からの景色はサイコー
部屋やレストランからの景色はさいこーっです。 部屋も広く、エアコンもよくきいてまさにリゾートってかんじです。

8/10 (良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The over all stay here was good and we both enjoyed our room, most staff were very friendly and helpful with the exception of one. Disappointed that the pool and tennis facilities were not available.
2024 年 5 月に 4 泊滞在

8/10 (良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Esra

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Vuil hotel, kamers worden niet schoon gemaakt. Kussens stonken. Bed was vuil.
2024 年 5 月に 3 泊滞在

8/10 (良い)

Katrin Inger

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to the bus stop från Sorrento, so perfect when you have heavy suitcases. Wonderful view from the balcony and nice tidy room. Got to the restaurang too late one evening and even than they got us something to eat, so really serviceminded personal.
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Triston

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First thing I noticed was we had help getting our luggage to our room. Amazing friendly staff, was my first time in Positano, the town is gorgeous I would stay here again. No complaints of the hotel. 5 stars
2024 年 4 月に 2 泊滞在

8/10 (良い)

Ausra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I had so many doubts after reading all bad reviews that I almost cancelled the reservation. So glad I didn’t! The hotel had probably the most stunning views in whole Positano. It is up the hill so you must climb 1000 stairs to get there from the center of the town, however, Positano is all about stairs! I cant believe so many people gave a bad review just for the stairs. You can get a bus which is around the corner of the Hotel or work on your leg muscles and climb these stairs! The staff were very friendly and helpful. Can’t comment on food too much because we were having meals outside, just had breakfast, which was very good. The room was spacious, separate bedroom, living area, and of course THE VIEW! It could do with some renovating or at least changing the foldable bed covers as they were very worn out, but it didnt bother us. Its was a bit of old fashioned design and furniture, but oh well, everything was clean, bed was comfortable, shower worked great. I would definitely book the hotel again if I am coming back to Positano!
2024 年 4 月に 3 泊滞在

8/10 (良い)

Andrew

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel staff was very kind, especially the bartender. We would have liked the pool to be open as it wasn’t specified as closed when we booked it. Also be aware that there are a ton of stairs to get to the hotel. Unless you book a car, walking will be a pain, so either be okay with a taxi or be in decent shape. They also don’t provide beach towels nor want you to take the bathroom ones understandably. Would’ve liked to be able to have beach towels at the price. Overalll worked for us, but if you have the money may be worth it to stay somewhere closer.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Chanelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was wonderful! The staff was so friendly and great. The location is very good, for its price. Positano is a city of steps. They have a short cut of 400 steps to town, which honestly is much better than the other route. I was so upset reading the comments after booking this hotel, please rest assure it is a good accommodation. It was clean. No bed bugs such as others have posted. It’s not a ritz Carlton, but for the price compared to the other hotels this is a nice choice of a hotel.
2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This hotel needs a cosmetic overhaul. However, the staff was great. Our room was clean and the complimentary breakfast was good.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Fiorella

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very tiring to get to the main area.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

ROBERTO

出張, カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Great service and affordable place to stay when coming to Positano
2023 年 10 月に 2 泊滞在

8/10 (良い)

Joseph

カップルで旅行
良かった点 : スタッフとサービス
The staff was absolutely kind, welcoming, and helpful. The hotel conditions reveal their former glory days. So expect a dated property. Our room had a bit of a wet dirty humid sent when we arrived but had an incredible balcony view of Positano and that beautiful mediterranean ocean. That also meant we were really high up in the mountain side so be prepared to walk a lot up and down or get a taxi. Be prepared to add that to your budget for a taxi ($30 each way).
2023 年 9 月に 4 泊滞在

8/10 (良い)

Dylan

良かった点 : 清潔度、スタッフとサービス
The staff are wonderful and helpful. The property is dated but it is clean. My main concern is that the price was too much for how ugly the hotel is in appearance. I know it can only get that price based on its locale. I just hope they revitalize the interior. Also the A/C barely works but I expect thats on par for Amalfi Coast.
2023 年 9 月に 3 泊滞在

8/10 (良い)

Tom

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Biggest pool we ever saw; well handled. -too many rules at the pool (only one entry/exit) can't sit on the edge, no food at our chairs, inconsistent music at the pool. It could stay open longer too. Loved the singer on the terrace and 24 hr staff. Breakfast was terrific! So many options.
2023 年 9 月に 4 泊滞在

8/10 (良い)

Suzanne

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our visit at the Royal Hotel Positano was perfect! Staff was friendly, helpful, knowledgeable and accommodating. We loved our experience. The reason for 4 stars is that it’s an older property and difficult to navigate.
2023 年 9 月に 4 泊滞在

2/10 (非常に不満)

Bridget

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
So dirty!! Skip!!
2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Dominick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
So i have been waiting to write this review. Before we went we saw all the negative reviews here and was kinda nervous to arrive to a room full.of bed bugs and bad staff and mold smell. I have NO IDEA what those people were reviewing. Our room was very clean, yes fixtures are dated but thats Positano. The bed had no bed bugs or no bugs in the room in general. Pool was VERY nice me and my wife dipped in like 4 times. The only downside is the 400 stairs to get to the hotel. But they do offer a luggage trolley at the port to bring your bags there $10 /per. So nayone reading the negative reviews. We stayed in room 901 and it was greatm yes a little bit of a maze the 1st time you come in but once you know where to go very easy to get around. Would absolutely stay again
2023 年 9 月に 3 泊滞在

6/10 (普通)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
A little disappointed
To pay what we paid for 1 room was not worth what you got. You can stay at a Hilton for much less! I understand positano is inflated but the restaurant food was terrible breakfast was mediocre at best! The girl at the front desk was not hospitable! They gave us a room that was lower than we paid for! The one breakfast the staff was fighting probably because they are all over worked. The hotel is dated needs upgrades and improvements. Would not stay here again. Pictures don’t match to what is actual
2023 年 7 月に 4 泊滞在

6/10 (普通)

Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
There are 395 steps to reach the hotel!
2023 年 7 月に 4 泊滞在

6/10 (普通)

James、NSW

家族旅行
Dated rooms. A lot of stairs to walk directly to town.
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Danika

2023 年 6 月に 4 泊滞在

10/10 (非常に良い)

Michael La

カップルで旅行
the people
2023 年 6 月に 5 泊滞在

6/10 (普通)

Lynn

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The restaurant food was excellent but the property needs a lot of investment - it was very shabby and in need of renovation.
2023 年 6 月に 1 泊滞在

4/10 (不満)

Darren

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The fairly young staff was absolutely amazing and tried their best to assist and accommodate. The hotel appears to be in need of some serious renovations and extremely understaffed. The same crew worked all the snack bars and dining rooms for all meal services and the pool snack bar. The hotel is extremely outdated. No coffee or kettles in rooms. Folding chairs in rooms for furniture. A derelict Tran is court over grown with moss and missing fencing which could result from a drop down a cliff. The elevator seemed like something out of a horror movie. The hotel has so much potential but a few million dollars in renovations are needed. There is no transportation at the hotel. The rooms also had a strong “damp” smell.
2023 年 6 月に 2 泊滞在

4/10 (不満)

matt

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The property was very dated. Restaurant staff was nice; front desk staff not all that helpful. Pool was nice. Located very far from main part of town - lots of steps to get back to hotel.
2023 年 6 月に 4 泊滞在

6/10 (普通)

Daisy

家族旅行
良かった点 : 清潔度
Beautiful views but room smelled too much like ant poisoning.
2023 年 6 月に 2 泊滞在

4/10 (不満)

Catherine

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I would not recommend this hotel if you are staying in Positano. The hotel is overall old and outdated for the price. Our room had a beautiful view but was dirty. There was dust on our lampshades, ants in our room, and hair in our bathroom and floor that was not ours. Our room in general was outdated as well. The hotel is far out from the main town and you will have to take local transportation to save yourself from walking. When I told the front desk of my complaints on the room they did not do anything and said I should have complained earlier in my stay.
2023 年 6 月に 3 泊滞在

6/10 (普通)

Janet

気になった点 : 施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在

4/10 (不満)

Aarona、New York

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Restaurant on site was empty yet it doesnt allow diners on Terrance with a better view. Jackets are required for an empty Restaurant. No nearby restaurants and room is dated.
2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

Michael

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The staff would mend backwards, but hotel needs a lot of work.
2023 年 5 月に 4 泊滞在

4/10 (不満)

Jaydeen

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 5 月に 3 泊滞在

8/10 (良い)

Sumant Chandran、Hampton Hill

グループ旅行
良かった点 : スタッフとサービス
The staff and service cannot be faulted. The hotel is clean but run down. The facility’s are closed until end of May /June swimming pool etc. This could be made clearer
2023 年 5 月に 3 泊滞在

4/10 (不満)

Kyle

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Property not as advertised. Non functioning pool, and there is no piano bar; it is an electric keyboard in the cafeteria. Excessive noise at night from the restaurant, and in the morning from cleaning staff. Phone in the room also did not work. The reception staff was combative when filing complaints. We left a night early. When asking for a discount due to the poor conditions, we were told by staff that no accommodations could be made and to speak with Expedia. I filed a complaint with Expedia and they also were “unable” to address our concerns. Do not recommend.
2023 年 5 月に 3 泊滞在

2/10 (非常に不満)

Leah

2023 年 5 月に 3 泊滞在

4/10 (不満)

Puneet

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pictures of this hotel we’re very deceptive. Our room was really dingy and we had to change it. Even the new room that they gave us had a masti strong smell. It had a decent view. The restaurant is not that great, but had a fantastic view from the patio. I would not stay here again.

4/10 (不満)

Pankaj

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property has rooms with balconies that overlook the entire town and give wonderful views of the ocean. The staff was courteous and did their jobs well. The restaurant has a great breakfast buffet, and the restaurant staff treated us very well. However, the property is quite run down and old and there are several reasons we would not recommend this hotel. In order to get to our room we had to take two elevators, with a flight of stairs and a long walk down a corridor between them; the flight of stairs consistently smelled like sewage. The elevators were also tiny, old and rickety. There wasn't even a coffee machine in the room. There was Wifi, but it was the worst WiFi I have ever experienced at a hotel in recent years. Speeds were low, and it would randomly not load even the simplest of websites. We got a better Internet experience by stepping out of the hotel and using our data roaming connections.
2023 年 4 月に 3 泊滞在

2/10 (非常に不満)

lily

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
DO NOT STAY AT THIS HOTEL The staff and service are terrible. We had a major medical emergency and the hotel refused any assistance. We had to cancel our stay but the hotel demanded full payment for all days. The hotel offered no accommodation whatsoever.
2022 年 10 月に 3 泊滞在

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Caroline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bien qu'il soit situé dans le haut de Positano, facile d'accés, et hôtel trés calme.
2022 年 10 月に 3 泊滞在

8/10 (良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views! Breakfast was good and restaurant staff was friendly. Front desk staff was hit or miss
2022 年 10 月に 3 泊滞在

10/10 (非常に良い)

Anoosh、Edwardsville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 7 泊滞在

6/10 (普通)

Erin

2022 年 9 月に 3 泊滞在

6/10 (普通)

Ruben J

良かった点 : 清潔度、スタッフとサービス
2022 年 9 月に 4 泊滞在

2/10 (非常に不満)

Benjamin

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very old , run down, too expensive, miserable staff. VERY overpriced for nothing in return
2022 年 9 月に 4 泊滞在

10/10 (非常に良い)

Joshua

2022 年 9 月に 4 泊滞在

6/10 (普通)

Jackie

グループ旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
If you don't need power in your room, it's okay...
The property has great location, but it's not an idilic place to stay by any stretch. The common areas are lovely; however, the room is more monestery meets Best Western. The room was dingy and in disrepair. Stained sheets and bedding appear to be the standard, as friends also reported the same conditions in their rooms. I wasn't going to write a review until the my 2nd night there, when I returned to my room after a long day and the power was completely out in my room. The front desk came and was baffled about why I couldn't get any of the lights to turn on. They checked the fuse box and nothing was wrong. It took over 30 minutes to get power back in my room. The disorganization and slow pace of coming up with a remedy was really disappointing for a property that charges this much per night.
2022 年 9 月に 3 泊滞在

4/10 (不満)

Alejandro

2022 年 9 月に 1 泊滞在

6/10 (普通)

ALEXANDER

2022 年 9 月に 2 泊滞在