Portland Vacations from ￥256,111

Staff was really great, housekeeping especially helpful. rooms were very clean, no microwave or freezer/fridge but decent amenities otherwise including tv channels that actually work which is hard to find in NZ.

The hotel was absolutely fabulous but we did have a couple of minor issues. The first morning that the room was made up they didn't replenish the tea and coffee. Also with you eco plan, towel rails would be helpful but the bathroom was beautiful and towel rails would ruin the look so most people would throw the towel on the floor 🤷 we did have a problem with the shower overflowing (507). If you use the rainfall head the drain can't manage the flow. The restaurant was amazing (best lamb I've ever had,). The receptionist was eager and enthusiastic which always is a good thing. They also didn't account for 3 people in the room, 2 teacups, 2 coffee cups, 2 wine glasses. There were 3 towels though. We would absolutely return because it had a really charming, old fashioned, classy feel overall ❤️

Right location with view and within walking distance. Practical room layout. Despite our 12 hour flight delay, the staff have been accommodating and understand our need, helpful spa staff in taking me to the hydrotherapy, which is a plus facility

Beautiful hotel and fantastic staff - especially the concierge!

Lovely room, huge bathroom and very comfortable bed. Check in staff very efficient and friendly. Lovely meal at the hotel Japanese restaurant. Highly recommended all round.