Pontecagnano Vacations from ￥328,627

The check-in process here was good, and the staff was very pleasant. Our room was clean, and the view was to die for!! Waking up every morning with a view of the coast was incredible. The entire staff were all helpful, accommodating, and pleasant. I'm glad we chose to stay at Hotel Graal on our trip to Italy. Breakfast was included, and there were several options available that were great. We looked forward to breakfast every morning, and the staff again were very pleasant. The pool area was also tucked away and very relaxing. One thing I would note about staying in this hotel was that it was VERY QUIET. Although there were cars driving by sometimes, you would never hear them. It was very peaceful. There was also a square nearby within walking distance that had shops, dining, and entertainment. There was also a large church in the square. This hotel is in a great location. There was a bus stop nearby for transportation to other towns on the coast, and taxis if needed. The hotel grounds were overall well kept. The only one negative I would say about our stay is that the housekeeping did not clean our room daily. We wished they would have come daily to tidy up the room. I won't go into great detail on the negative to spoil the review, the fact that this was still a great hotel with an incredible view, and that we had a great stay. Thank you to all!

As a single, female traveler this was an awful place to stay. The manager was insulting. Keep the shutters and windows closed at all times from staff and neighbors. Ironing was only allowed in the kitchen, but not during breakfast?? The view from the upper deck was beautiful but there are no umbrellas or shade only plastic chairs and ash trays. The rooms were very nice and clean. The elevator is shut off at night. I needed to leave at 5 am and was scolded for taking my suitcase down the steps. I left early and returned late the entire 6 days of my stay. My trip was a gift from my son and daughter in law which I appreciated very much. The rest of the trip was very nice and I found the people and other visitors very kind and accommodating.

Good breakfast variety considering the hotel is quite small. Free shuttle timetable from the hotel which you could book on to at short notice to get in and back from Sorrento. Good room size and amenities - dressing gown and slippers were a lovely touch. Staff spoke brilliant English and were very helpful via WhatsApp. Hotel guests had access to sunbeds for free everyday with towels and a bottle of water. If you are there early enough, you could get one of the pool front beds. Only suggestion would be to have a complimentary bottle of water in the room everyday rather than having to rely on the minibar.