The property is very run down and needs to be renovated. We were moved 3 times before we had lights or working doors in our room. There were dead cocroaches in the bed in the first room. Airco only available at night although the was a heatwave. Shower heads super filthy. The owner was passive aggressive but the staff was amazing.
Caren
2025 年 1 月に 14 泊滞在
4/10 (不満)
Henry
家族旅行
2025 年 1 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was fine… for the price we weren’t expecting much. But just know that it is very basic!! The aircon packed up, plugs didn’t work, shower head was broken, bathroom was damp and had an odour. The place was generally a little tatty and in need of some TLC. But…. Having said that…. Its more comfortable than camping and It’s right on the beach, the staff are very sweet and with limited English they try to be as helpful as possible. All the other guests were friendly and well behaved so we had an enjoyable time. Oh- be advised- you need to order meals at the restaurant at least an hour before you want to eat… but the portions are huge, and surprisingly good!!
Henry
2024 年 12 月に 5 泊滞在
10/10 (非常に良い)
paula
家族旅行
2025 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
paula
2024 年 12 月に 3 泊滞在
6/10 (普通)
Sharmila
2024 年 10 月 1 日
Very convenient and accessible to beautiful beaches, good swimming pool area, the unit itself could do with alot more maintenance and aesthetic upliftment (eg, shower heads need replacing, taps are leaking, towel rails, mats, clean kettles, etc), it would definitely assist the resort to get a better rating and make the stay much more pleasant and comfortable.
Sharmila
2024 年 9 月に 3 泊滞在
8/10 (良い)
Jerry
家族旅行
2024 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall nice place , 50m from the beach. Youa can just stay on your poch and view the ocean. Put WiFi on the rooms
Jerry
2024 年 9 月に 3 泊滞在
10/10 (非常に良い)
Olaug Lise
家族旅行
2024 年 4 月 8 日
Olaug Lise
2024 年 3 月に 2 泊滞在
6/10 (普通)
C F
2024 年 1 月 18 日
C F
2024 年 1 月に 3 泊滞在
8/10 (良い)
Laurent
グループ旅行
2023 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vacances reposantes
Séjour tres agréable à Paraiso do Ouro.
Le personnel est serviable.
L'ocean est magnifique et la plage est super propre.
La connexion internet est quasi inexistante, c'est le seul point négatif.
Laurent
2023 年 12 月に 7 泊滞在
4/10 (不満)
宿泊されたお客様
グループ旅行
2023 年 9 月 27 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Péssimo atendimento
Não foi confortável, pois nos acusaram de termos levado uma Bíblia que estava no quarto e de termos perdido copos que nem nos apresentaram quando chegámos. A mesma história ouvimos em outros quartos. Pagamos a Bíblia e os copos só para evitarmos barulho
宿泊されたお客様
2023 年 9 月に 2 泊滞在
2/10 (非常に不満)
Rune
2023 年 5 月 25 日
Rune
2023 年 5 月に 1 泊滞在
2/10 (非常に不満)
Crystal
2023 年 4 月 11 日
Crystal
2023 年 4 月に 2 泊滞在
6/10 (普通)
Bruno
家族旅行
2023 年 3 月 27 日
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Bruno
2023 年 3 月に 1 泊滞在
6/10 (普通)
Rebecca、Santa Barbara
カップルで旅行
2023 年 3 月 21 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
We were in a 2 room self catering unit. Everything was so-so. Or ok. The kitchen was a disappointment. We cooked the first night - had to request the gas be turned on. Very difficult to use the stove (hard to adjust flame, turn knobs), then even with all the knobs off we would smell gas strongly when entering the unit. My husband turned off the gas outside and we did not use it again. Unit serviced each day. Employees friendly. Beach nice. Pool looked nice. But just a bit run down. I would try somewhere else next time
Rebecca
2023 年 3 月に 1 泊滞在
2/10 (非常に不満)
Kathleen
2023 年 1 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kathleen
4/10 (不満)
Claudia
家族旅行
2022 年 12 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Claudia
2022 年 12 月に 5 泊滞在
10/10 (非常に良い)
Tatum
2022 年 10 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean, decent and comfortable.....we had everything we needed. The place was close to shops and right next to the beach.
Loved it!
Tatum
2022 年 9 月に 3 泊滞在
2/10 (非常に不満)
lotte
2022 年 9 月 27 日
What a scam...
WARNING - this is a trick.
I booked via Hotels.com - and they money was drawn from my account. I got a confirmation email. But when I arrived at Paraiso do Ouro Resort - they told me that there was no reservation for me, and that they did NOT work with Hotels.com. - Hotels.com's help desk refere to a phone number in Irland, but this is an automated besseage saying the system is down - please call later. No email address and other ways to get in contact. - It looks like I have been tricked and lost 181 Euro. So this is a warning to others - DO NOT book at this resort via a website.
lotte
2022 年 9 月に 1 泊滞在
8/10 (良い)
Malicende
2022 年 5 月 4 日
Malicende
2022 年 4 月に 3 泊滞在
4/10 (不満)
Manuel
2021 年 6 月 27 日
気になった点 : スタッフとサービス
Disappointing
Terrible service, terrible breakfast.
The location is very nice, on the beach.
Manuel
2021 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2021 年 6 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No flexibility of cancelation due to COVID reasons
Had to cancel our trip because COVID19 cases were rising in South Africa. Hotel refused to refund. They should be more understanding in these COVID times instead of being so strict on their nonrefundable policy. These are things that travelers cannot prevent. I will visit Mozambique in the future and will NEVER give them my business again after the way they treated me this time.
宿泊されたお客様
2021 年 6 月に 1 泊滞在
6/10 (普通)
Mark
2021 年 4 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pariso do Aurora
On arrival the receptionist takes R500 deposit and gives you a room key. The maintenence staff help unload your vehicle. The room is supposed to be self catering and there is an induction plate with a kettle. The induction hotplate is not mentioned during the booking so we did not have the correct pots with us. We had to request a dirty braai grill from the maintenance guy. We had to ask for the unit to be cleaned 2 days into our stay. We had to ask if they can fix a light that was faulty when we booked in and the kitchen sink tap had to be repaired on request, which was held together with wire. Staff were only available on the weekend while they had group bookings and by the Monday when most of the guests left everything was locked up. We decided to leave on 25th which was a day early as a result of the lack of service. The place is in need of maintenance.
Mark
2021 年 4 月に 6 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2021 年 1 月 4 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
宿泊されたお客様
2020 年 12 月に 7 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 9 月 28 日
宿泊されたお客様
2020 年 9 月に 2 泊滞在
10/10 (非常に良い)
Bruce
家族旅行
2020 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome Ponta
What an awesome experience right on the beach. Friendly and helpful staff.