Ponhea Lueu Vacations from ￥93,210

The hotel was beautiful, the room was perfect, the view and the pool were gorgeous, but above all, the service was the best experience I've ever had at a hotel!!! Everyone was SO helpful, polite, and friendly! There's an employee I want to especially thank: Steven from the front desk. He went out of his way to help us make a bus reservation for the next leg of our trip and we couldn't have done it without him! Give him a raise!!! I love this hotel and its staff and hope to come back soon!!!

The hotel is fab alll the staff were really lovely, but our standout interaction was with Thavy from reception. Our airport pick up was late and she was amazing sorting everything out.

This is a split between a hotel, and an apartment building. It's clean enough, and fairly new, but it seems to be targeted toward the Chinese community. Pretty much everything in our room was in Chinese characters, and the only TV channels were set up in Chinese as well. The room construction wasn't complete, to where there was a partially installed power outlet that my toddler got her finger into! Reception staff was kind and courteous, and the price was very reasonable.

Property was nice but they forgot to pick us up from the airport which was pre arranged. Asked for a cake for my wife's 60th they didnt bother. Staff are very young and not experienced with only 1 being able to speak English. Asked to speak to a manager on arrival but was never available also Expedia tried to contact the hotel about issues and they didn't answer. Many inconsistencies when ordering breakfast order same breakfast but would not be the same items missing from breakfast. Hotel accommodation and cleanliness was good but just other items lets it down although it was still an enjoyable holiday country is amazing and we would return.

Air condition works well