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Hotel Nacional Inn Poços de Caldas

3.5 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Nacional Inn Poços de Caldas

Daily buffet breakfast (BRL 25 per person)
Gym
Reception
Outdoor pool, sun loungers
Reception
Take advantage of a playground, an arcade/game room, and laundry facilities at Hotel Nacional Inn Poços de Caldas . In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Parking available
  • Breakfast available
The current price is ￥6,883
￥7,245 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, minibar, desk, free WiFi

Suite (Master)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bidet
Minibar
Cable channels
Living room
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | 1 bedroom, minibar, desk, free WiFi

Executive Quadruple Room

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bidet
Minibar
Cable channels
Pet friendly
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

1 bedroom, minibar, desk, free WiFi

STANDARD CASAL

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Pet friendly
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

1 bedroom, minibar, desk, free WiFi

Double Room Standard

  • 12 sq m
  • Sleeps 2

View all photos for Suite Master

1 bedroom, minibar, desk, free WiFi

Suite Master

  • 15 sq m
  • Sleeps 5

View all photos for Quadruple Room Executive

1 bedroom, minibar, desk, free WiFi

Quadruple Room Executive

  • 12 sq m
  • Sleeps 4
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About the neighborhood

Map
37701-018, MG, Poços de Caldas, Rua Barros Cobra, 35

What's nearby

  • Macacos Fountain - 2 min walk - 0.2 km
  • Thermas Antonio Carlos - 3 min walk - 0.3 km
  • Pedro Sanches Square - 6 min walk - 0.6 km
  • Poços de Caldas Cable Car - 8 min walk - 0.7 km
  • Walter World Theme Park - 4 min drive - 3.2 km

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬1 min walk
  • ‪Pietro Casa do Chope - ‬1 min walk
  • ‪Porcaria & Choperia - ‬1 min walk
  • ‪Cucina Francesco - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Nacional Inn Poços de Caldas

Family-friendly hotel located in Região Urbana Homogênea IX
Take advantage of a playground, an arcade/game room, and laundry facilities at Hotel Nacional Inn Poços de Caldas . In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with a waterslide and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a TV in the lobby
  • Meeting rooms, a porter/bellhop, and an elevator
  • A front-desk safe, a billiards/pool table, and a 24-hour front desk
Room features
All 223 rooms include comforts such as air conditioning, in addition to perks like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 24-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 2:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 25 per person
  • Covered valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Frequently asked questions

Does Hotel Nacional Inn Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Nacional Inn Poços de Caldas ?

As of Sep 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Nacional Inn Poços de Caldas on Oct 5, 2025 start from ￥6,883, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Nacional Inn Poços de Caldas pet-friendly?

Yes, Hotel Nacional Inn Poços de Caldas allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Nacional Inn Poços de Caldas ?

Valet parking is available for BRL 30 per day. Limited spots are available.

What time is check-in at Hotel Nacional Inn Poços de Caldas ?

Check-in start time: 4 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Hotel Nacional Inn Poços de Caldas ?

Check-out is at 2 PM.

Where is Hotel Nacional Inn Poços de Caldas located?

Located in the heart of Poços de Caldas, this family-friendly hotel is steps from Macacos Fountain, Paco das Aguas Shopping Center, and Nossa Senhora da Saude Cathedral. Dr. Mario Mourao Water Resort and Calendario Floral Monument are also within 10 minutes.

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Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 156 out of 625 reviews
Rating 8 - Good. 194 out of 625 reviews
Rating 6 - Okay. 152 out of 625 reviews
Rating 4 - Poor. 67 out of 625 reviews
Rating 2 - Terrible. 56 out of 625 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025

8/10 Good

Maraisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito gostoso, maravilhoso,voltarei novamente, só ficou devendo a Internet, muito lenta e ruim
Stayed 3 nights in Jun 2025

4/10 Poor

Luci

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Não voltaria.

O primeiro quarto que peguei está sem condições de ficar, mofo em alguns lugares, sem energia, informei na recepção e me trocaram de quarto, a noite fui pedir uma coberta devido ao frio na cidadã e me falaram que não tinha mais coberta pois o hotel estava cheio e não possuem coberta para todos os hóspedes, o chuveiro não esquenta muito, informei na recepção mas não resolveram. O café da manhã é bem completo e gostoso, a única parte da estadia que valeu a pena. O hotel está precisando de reformas, mesmo na parte que eles falam que foi reformado recentemente.
Stayed 2 nights in Jun 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nosso quarto tinha cortinas rasgadas Depois de bastante tempo que falamos nos colocaram em outro quarto, este com lençóis menores que os colchões ( o anterior tbm era assim) ou seja, eu sabia que dormiria e o lençol deixaria o colchão descoberto o que é totalmente anti higiênico, e foi o que aconteceu, uma noite horrível tentando cobrir o colchão para não dormirmos sobre ele! Na noite que chegamos, fomos tomar banho, não havia água quente, depois de um dia de viagem tivemos que tomar banho frio, hoje de manhã também não havia água quente! Ou seja, tudo inaceitável sendo que a tarifa de R$ 653,00 equivale a 100,00 Euros e com este valor dormimos em hotéis perfeitos na Europa, e além de tudo, elevadores eram insuficientes para a quantidade de hóspedes! O pior de tudo foi que ao voltarmos do jantar nosso quarto estava muito quente por causa do ar condicionado ( já estava ligado quando entramos no quarto) fomos usar o controle remoto e este não respondia, mas o controle estava ligado, problema não se resolvia, liguei do meu celular para a recepção para pedir que ajudassem, o recepcionista nos orientou para irmos na varanda do quarto e desligar o disjuntor ( UM PERIGO DE TOMARMOS UM CHOQUE!!!) ou seja, uma estadia desoladora de tão desconfortável e cheia de problemas! Banheiro deixa muito a desejar em questão de limpeza, pelo menos ser limpo com cloro para não ter cantos cheios de mofo no box de banho! Estamos extremamente insatisfeitos! Abaixo fotos do lençol pequeno.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel estava em reforma, mas a estadia foi boa
Stayed 4 nights in Apr 2025

10/10 Excellent

Daiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Evaldo tafashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Rita Cassia

Disliked: Property conditions & facilities, room comfort
Hotel velho, requer reformas. Muitos hospedes, escalonamento para cafe da manhã. Cama pequena, dois elevadores lentos.
Stayed 1 night in May 2025

10/10 Excellent

Percio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi muito boa. O check in que estava mto lotado, mas tinham bastante fundiários o fazendo. O café da manhã parecia uma fila de restaurante popular tanta gente que tinha hospedado, embora o hotel fizesse um controle, por meio de pulseiras coloridas, os hóspedes não respeitavam, o que causava um tumulto imenso no meu horário das refeições. O elevador também deixa a desejar, mas estavam providenciando um outro, pois o hotel só tinha dois. No fim deu tudo certo, mas no começo
Stayed 3 nights in May 2025

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jair

Stayed 3 nights in May 2025

8/10 Good

DENIS

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Elaine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Condições do quarto deixou a desejar, banheiro em péssimo estado, estacionamento pago. Única coisa boa foi o atendimento dos funcionários.
Stayed 2 nights in May 2025

10/10 Excellent

Emmanuel Paulo Borges

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, e com pessoal receptivo e educado.
Vista do Cristo Redentor do alto de Poços de Caldas
Stayed 3 nights in May 2025

4/10 Poor

jessica

Stayed 1 night in May 2025

10/10 Excellent

Mateus Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ottaviano Bertagni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estacionamento pago.

O hotel em si nada a reclamar...mas o estacionamento deveria ser de cortesia.Outros hoteis menores tem essa cortesia.
Stayed 3 nights in May 2025

6/10 Okay

Adir

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Marcelo

Liked: Staff & service, property conditions & facilities
O quarto era amplo, porém danificado as cortinas estavam soltando dos trilhos e suja. O banheiro estava reformado, mas sem onde pendurar roupas e toalhas, o box não havia vedação de modo que a água do banho escorria para fora e inudava todo o chão ficando uma poça d'água próxima ao vaso. Cabe ressaltar a falta de tomada no quarto isso foi ruim. O hotel tem um grande potencial para melhorar!!!
Stayed 1 night in May 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Daniela

Liked: Staff & service
Hotel antigo sem manutenção. Precisam rever a decoração e renovar moveis e ambientes.
Stayed 1 night in Feb 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradabilíssimo

Stayed 2 nights in Apr 2025

6/10 Okay

Claudemir O

Liked: Staff & service
Disliked: Property conditions & facilities

Falta Manutenção, queda qualidade alimentação

Gostaria de deixar algumas observações sobre minha hospedagem. 1 Ponto manutenção de vocês esta precária visto que mesmo trocando de quarto tiver de pedir para limpar o ar condicionado, o que demonstra ser regra a falta de limpeza no ar condicionado. 2 A manutenção das portas e do banheiro é precária, tanto que mudamos de quarto e pegamos outro que nao estava igual, mas também fechadura quebrada e com gambiarra. 3 As portas dos armários ramgem demais falta lubrificação nas dobradiças. 4 O café da manhã na quinta o suco de laranja que é a única coisa que tomo era natural, depois somente artificial, uma queda enorme na qualidade do primeiro dia e se foi porque estava lotado, receberam de todos, então deveriam comprar e manter o fornecimento. 5 Piscina coberta em reforma mas esta as fotos em todos os sites de venda, e na falta dela deveriam manter a externa bem aquecida para amenizar o transtorno dos cliente que usam este tipo de piscina, mas infelizmente aquecida só esta na quarta a noite. A recepção foi 10 em todos os momentos, mas sem manutenção e pessoal suficiente não ha o que fazerem. É muito lamentável que estaja assim, pois o hotel é com ótima localização, e com a devida manutenção seria nota 10 em geral. Mas como esta a nota seria 3 Piscina coberta em reforma e esta nas fotos da compra, café da manhã na lotação hotel de suco natural mudou para artificial e não tomo cafe só suco
Stayed 4 nights in Apr 2025

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